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  • Human Resources or Human Capital?

    Managing People as Assets

    by Andrew Mayo ...
    Are people really an organisation's most important asset? Not necessarily; some may be liabilities - but others are the most important drivers of value that an organisation has. But...who are they? How do you know? How can you maximise the value they have and the value they provide? Finding the answers to questions like these is what human capital management is about. Whether public or private, ... Read more

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  • Ragadeeman

    In January 1975, Rakim Haroldson is born in a Brooklyn hospital. He is seven and a half pounds of brown flesh, and his mother is eighteen and single. Together, Rakim and Gloria must learn to survive, despite an unfavorable economic climate and a chronic health condition. When tiny Rakim is admitted to the pediatric intensive care unit, Gloria has no idea her world is about to be shattered. Rakim ... Read more

    $9.99 CAD

  • Transforming Engagement, Happiness and Well-Being

    Enthusing People, Teams and Nations

    Series series Business and Management (R0)
    This book aims to help leaders maximise the engagement of employees and citizens by exploring the impact of a process of active enthusiasm (PACE). Engagement of employees has long been recognised as a key factor for organisational and national success. Yet, worldwide, engagement levels languish at only 25%. Providing a practical model, developed from in-depth global research, the authors show that ... Read more

    $51.99 CAD

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    Jerry broke into computer systems. He had been doing this since the third grade. This time was different. This time Jerry was going walk into a corporate building and walk out with data in his hands. Would it work? ... Read more

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  • Key Account Management

    The Definitive Guide

    "This book is crammed with distilled, practical wisdom for key account managers and their directors. Organizations claiming to practise key account management should equip everyone involved with a copy, so they really understand what they are supposed to be doing. Anything less is just old-fashioned selling."Developing successful business-to-business relationships with more customers in highly ... Read more

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  • Who Is Dolly Parton?

    Illustrated by Stephen Marchesi ...
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    Born in a little cabin in Tennessee, Dolly Parton always dreamed big, and she was right to! She wrote her first song at age five and became a country music star by the time she was in her early twenties. Of course, her success didn't stop there. Dolly Parton is also an actress, author, businesswoman, and philanthropist whose "Imagination Library" reading initiative reaches children throughout the ... Read more

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  • Essential Tools for Operations Management

    Tools, Models and Approaches for Managers and Consultants

    The third book in the Essential Tools For series… on the topic of Operations ManagementBased on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Operations Management. This third book covers the areas of marketing, CRM and Product Development. It offers the business person and consultant the tools to help the business person ... Read more

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    100 Questions on the Pop Star

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  • The Complete Guide to Recruitment

    A Step-by-step Approach to Selecting, Assessing and Hiring the Right People

    Recruiting the right people is one of the most important activities organisations can undertake. Getting it right can mean fast, healthy growth and the fulfilment of business goals; getting it wrong can mean heavy costs, sinking morale and stunted growth. The Complete Guide to Recruitment is a practical self-help guide to best practice in recruitment. With international case studies demonstrating ... Read more

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