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“danny zeegers”

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  • START2 NIS2

    I am thrilled to introduce an invaluable resource crafted at the intersection of artificial intelligence and expert human insight – our first free eBook, "Start2 NIS2." Authored with the assistance of our sophisticated AI, Jeeves d'AI, and the knowledgeable Danny Zeegers, this publication aims to provide a clear and comprehensive overview of the NIS2 directive roadmap."Start2 NIS2" is designed to ... Read more

    $15.99 CAD or Free with Kobo Plus

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  • Leading the Transformation

    Applying Agile and DevOps Principles at Scale

    Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require.Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don’t understand how to transform their ... Read more

    $13.73 CAD

  • Servicing Itsm

    A Handbook of Service Descriptions for It Service Managers and a Means for Building Them

    What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. Its all herecomplete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, ... Read more

    $6.29 CAD

  • High Velocity Itsm

    Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing

    If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid ... Read more

    $6.29 CAD

  • Executive's Guide to Cloud Computing

    Your organization can save and thrive in the cloud with this first non-technical guide to cloud computing for business leadersIn less than a decade Google, Amazon, and Salesforce.com went from unknown ideas to powerhouse fixtures in the economic landscape; in even less time offerings such as Linkedin, Youtube, Facebook, Twitter and many others also carved out important roles; in less than five ... Read more

    $38.99 CAD

  • Become ITIL® 4 Foundation Certified in 7 Days

    Understand and Prepare for the ITIL Foundation Exam with Real-life Examples

    Series series Professional and Applied Computing (R0)
    Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, ... Read more

    $56.29 CAD

  • Next Generation SOA

    A Concise Introduction to Service Technology & Service-Orientation

    Series series The Pearson Service Technology Series from Thomas Erl
    The Concise Introduction to Modern SOA: High-Value Approaches, Innovative Technologies, Proven Use CasesAfter a decade of innovation in technology and practice, SOA is now a mainstream computing discipline, capable of transforming IT enterprises and optimizing business automation. In Next Generation SOA, top-selling SOA author Thomas Erl and a team of experts present a plain-English tour of SOA, ... Read more

    $23.99 CAD

  • Become ITIL Foundation Certified in 7 Days

    Learning ITIL Made Simple with Real-life Examples

    Series series Professional and Applied Computing (R0)
    Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the ... Read more

    $41.89 CAD

  • 42 Rules for Outsourcing Your Call Center (2nd Edition)

    Best Practices for Outsourcing Call Center Planning, Operations and Management

    Series series 42 Rules
    '42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization. The book ... Read more

    $16.49 CAD

  • Cloud Solution Architect's Career Master Plan

    Proven techniques and effective tips to help you become a successful solution architect

    Embark on a transformative journey to becoming a cloud solution architect with a roadmap, expert insights, and practical knowledge to excel in your careerKey FeaturesGain clarity on where to start your journey into cloud architectureDebunk common misconceptions about cloud platforms for informed decision-makingEquip yourself with strategies for career success, skill enhancement, and ... Read more

    $38.39 CAD or Free with Kobo Plus

  • The Data Warehouse Mentor: Practical Data Warehouse and Business Intelligence Insights

    Develop a custom, agile data warehousing and business intelligence architecture Empower your users and drive better decision making across your enterprise with detailed instructions and best practices from an expert developer and trainer. The Data Warehouse Mentor: Practical Data Warehouse and Business Intelligence Insights shows how to plan, design, construct, and administer an integrated end-to ... Read more

    $57.19 CAD

  • The IT4IT™ Reference Architecture, Version 2.1 – A Pocket Guide

    iT4IT Version 2.1

    by Andrew Josey ...
    Series series The open group series
    This Pocket Guide provides a concise introduction to the IT4IT™ Reference Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT, enabling insight for continuous improvement. This Pocket Guide is based on the IT4IT Reference Architecture Version 2.1. What's ... Read more

    $33.99 CAD