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  • Business Analysis

    Fourth edition

    Business analysis is a key discipline within business transformation projects. Too often business changes are introduced without such analysis, leading to failed projects, wasted investment and unnecessary business disruption. Effective business analysis enables greater project success, informed investment and beneficial business outcomes.Business Analysis describes the entire landscape for ... Read more

    $65.99 CAD

  • Service Design

    A practical guide to creating customer centric services

    Delivering great service is no longer optional, it’s essential. This practical guide unlocks the power of service design and equips service designers with proven frameworks and techniques that enable the co-creation of customer-centric services. This book features an extensive, illustrative case study to support service design practice.Service Design is THE guide for service designers, business ... Read more

    $45.69 CAD

  • Business Architecture

    A comprehensive guide

    In today's dynamic business landscape, aligning strategy with execution is critical. But how do you bridge the gap? This practical guide unlocks the power of business architecture, equipping you to design and implement solutions that deliver real-world results.Business architecture is an evolving professional discipline that is increasing in importance to organisations across the globe.Business ... Read more

    $45.99 CAD

  • Delivering Business Analysis

    The BA Service handbook

    Business analysis is a vital business change function with the potential to offer an efficient and valuable business service. Effective business analysis enables greater project success, informed investment choices and the delivery of beneficial business outcomes. A BA service is essential to modern businesses.Delivering Business Analysis explores the creation and management of a BA service, ... Read more

    $51.99 CAD

  • Business Analysis Techniques

    123 essential tools for success - Third edition

    Business Analysis has never been more important, and valuable, to organisations as they strive to adapt to an ever-changing and faster-changing environment. This expanded edition of Business Analysis Techniques provides detailed guidance on the range and application of the techniques available to assist business analysts and others in their work.Business Analysis Techniques provides a foundation ... Read more

    $65.99 CAD

  • Restore, Renew, Rebuild

    The life of Nehemiah and the mission of Jesus

    Series series Essential Christian
    The Church is entering a season of change. Together, we need to restore, renew and rebuild to create a more hopeful, faith-filled future – and the book of Nehemiah shows us how.With contributions from Debra Green and Paul Weston, Cris Rogers explores how we can learn from Nehemiah’s story and restore our hearts, our focus and our world so that the Church can thrive as we join in with God’s heart ... Read more

    $1.99 CAD

  • Perspectives on EU-Russia Relations

    Edited by Debra Johnson, Paul Robinson ...
    Series series Europe and the Nation State
    This book explains how the internal dynamics of transition have influenced the relationship between Russia and the EU. Taking an holistic approach, the authors present a balanced analysis exploring EU, Russian and US perspectives on the Russian-EU relationship and examine a range of political, economic, business and security issues including the Northern dimension of Russian-EU relations, the ... Read more

    $89.31 CAD

  • Audiobook

    Love First

    A Family's Guide to Intervention

    Narrated by Paul Boehmer ...

    Unabridged

    7 hours 47 min

    A standard-setting book on intervention, Love First has helped tens of thousands of families, friends, and professionals create a loving and effective plan for helping those who suffer from addiction. This revised and expanded edition adds to the core material in this classic book with the most up-to-date scientific information and new intervention techniques for alcohol and other drug addictions. ... Read more

    $19.99 CAD

  • Haunted: Houses

    Haunted

    Series series Haunted
    500 pages of spooky haunted house stories from 12 authors!What happens when the place in which you’re meant to feel the safest turns against you? Where do you go when the world inside your four walls is scarier than the world outside?Get ready to find out!From the authors who brought you HAUNTED: GHOST CHILDREN comes a spine-tingling assortment of haunted house tales.Join 1... ... Read more

    Free

  • Agile and Business Analysis

    Practical guidance for IT professionals - Second edition

    Adopting an Agile approach can revolutionise business analysis working practices. Agile focuses on iterative development and incremental delivery of software solutions, enabling a clear focus on customer needs and early delivery of new or enhanced software products.This revised edition reflects the latest Agile developments and provides a comprehensive introduction to Agile methods and techniques, ... Read more

    $51.99 CAD

  • The Sins of Mandatory Celibacy

    The History and Consequences of Mandatory Celibacy Within Catholicism

    This book investigates the origins of the Catholic hierarchy’s decision to mandate celibacy and the effects this has had on Catholic culture and wider society. In part 1, Debra Maria Flint examines the history and theology of mandatory celibacy and demonstrates that this practice has no roots in Judaism or the teachings of Jesus. Flint then discusses the effects of enforced celibacy and ... Read more

    $35.99 CAD or Free with Kobo Plus

  • Developing Information Systems

    Practical guidance for IT professionals

    Systems development is the process of creating and maintaining information systems, including hardware, software, data, procedures and people. It combines technical expertise with business knowledge and management skill. This practical book provides a comprehensive introduction to the topic and can also be used as a handy reference guide. It discusses key elements of systems development and is the ... Read more

    $51.99 CAD