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“denise e robitaille”

Showing 1 - 12 of 12 results for “denise e robitaille”
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  • Writing Effective Audit Reports

    ASQ's Pocket Guide Series

    YOUR AUDIT REPORT MATTERS AS MUCH AS THE FINDINGS. An audit report is more than a recap of conversations— it’s the formal record that establishes what was verified and validated, what must be corrected, and what can be improved. When audit reports are weak, unclear, or incomplete, leaders tend to argue rather than act—and auditors lose credibility. Writing Effective Audit Reports demonstrates how ... Read more

    $51.99 CAD

  • Document Control: A Simple Guide for Managing Documentation

    Theyre supposed to be useful tools, but whether theyre printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And yet without them, most organizations couldnt function. ISO 9001 and other quality management systems place great emphasis on documents, and for good reason. Documents arent individual, stand-alone elements of the management process. Theyre ... Read more

    $26.95 CAD

  • Document Control

    A Simple Guide to Managing Documentation

    They’re supposed to be useful tools, but whether they’re printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And yet without them, most organizations couldn’t function. ISO 9001 and other quality management systems place great emphasis on documents, and for good reason. Documents aren’t individual, stand-alone elements of the management process. They ... Read more

    $37.03 CAD

  • Root Cause Analysis

    Basic Tools and Techniques

    Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action process in place. Root cause analysis is integral to the success of any corrective action or problem ... Read more

    $37.03 CAD

  • The Preventive Action Handbook

    How do we harness the elusive concept of preventive action? People often think of preventive action as the extra thing you do after you've finished corrective action--like an extra coat of sealant. Actually, preventive actions are the initiatives you establish to minimize the number of corrective actions you conduct. The Preventive Action Handbook is a great guide for defining the process, writing ... Read more

    $29.95 CAD

  • The Management Review Handbook

    If the term "management review" conjures up visions of a wasteful and burdensome ordeal, The Management Review Handbook is just what you need to add value to your review process. The Management Review Handbook provides managers with a simple explanation of how to effectively document, implement, and maintain a management review process. Denise Robitaille's book is an excellent guide to management ... Read more

    $29.95 CAD

  • The Corrective Action Handbook, Second Edition

    Many people are confused about corrective action. They know its a requirement for compliance to standards such as ISO 9001, but they dont always realize the benefits of a well-designed and well-implemented corrective action process. This newly revised edition of The Corrective Action Handbook will help make your corrective action process more organized, more efficient, and more productive. Denise ... Read more

    $29.95 CAD

  • ISO 9001:2015 Handbook for Small and Medium-Sized Businesses

    This handbook was developed to help small and medium-sized organizations better understand ISO 9001:2015. It is intended to facilitate implementation and improvement. The establishment, implementation, and maintenance of an ISO 9001–compliant quality management system (QMS) should allow the organization to experience multiple benefits beyond the achievement of certification. Organizations should ... Read more

    $54.99 CAD

  • Remote Auditing

    A Quick and Easy Guide for Management System Auditors

    Remote auditing has been thrust into the limelight given the circumstances surrounding the COVID-19 pandemic. However, remote auditing has been around for well over a decade. Its popularity has been spurred by advances in technology and the globalization of economies. There has been an uptick in multi-site companies with operations scattered across the map and more small and medium-size ... Read more

    $27.42 CAD

  • 9 Keys to Successful Audits

    Auditing is one of the elements that makes your quality management system complete. It fits snugly into the “check” component of your plan-do-check-act cycle. Auditing isn’t a haphazard or optional occurrence that you tolerate to maintain certification. It’s an invaluable assessment tool that provides a reliable indicator of the integrity of your organization’s system and processes.This book ... Read more

    $34.29 CAD

  • Root Cause Analysis: Basic Tools and Techniques

    Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action process in place. Root cause analysis is integral to the success of any corrective action or problem ... Read more

    $26.95 CAD

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  • What the Most Successful People Do Before Breakfast

    A Short Guide to Making Over Your Mornings--and Life (A Penguin Special from Portfolio)

    Mornings are a madcap time for many of us. We wake up in a haze—often after hitting snooze a few times. Then we rush around to get ready and out the door so we can officially start the day. Before we know it, hours have slipped by without us accomplishing anything beyond downing a cup of coffee, dashing off a few emails, and dishing with our coworkers around the water cooler. By the time the ... Read more

    $2.99 CAD