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  • It Can Be Done in Government

    An Approach for ImprovingEfficiency in the Public Sector

    In this work titled, It Can Be Done in Government: An Approach for Improving Efficiency in the Public Sector, 2nd Edition, we attempt to provide a roadmap describing a simple approach for improving processes using teams. This book is ideal for process improvement initiatives, academic institutions, organizational change practitioners, public entities, and administrators and leaders seeking a ... Read more

    $52.99 CAD

  • Training Higher Education Policy Makers and Leaders

    A Graduate Program Perspective

    Series series Educational Policy in the 21st Century: Opportunities, Challenges and Solutions
    Higher Education is a vibrant, changing field of study. With roots in multiple disciplines, these degree programs prepare the administrators, faculty, and policy makers who direct the current and future higher education enterprise. At a time when higher education is changing rapidly, these programs are poised to frame the future of an educated society. This book examines all aspects of how Higher ... Read more

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    Named as BusinessWeek's #1 Management Educator, expert Dave Ulrich and his team of authors bring human resources a whole new way of thinking and practicing—moving the focus from internal issues to actively helping to set business strategies. Businesses of the future need "all hands on deck" when implementing new ways to stimulate grown and cost efficiency, and this includes human resources.In HR ... Read more

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  • Diversity at Work

    The Practice of Inclusion

    Series Book 33 - J-B SIOP Professional Practice Series
    Diversity at Work: The Practice of InclusionHow can organizations, their leaders, and their people benefit from diversity? The answer, according to this cutting-edge book, is the practice of inclusion. Diversity at Work: The Practice of Inclusion (a volume in SIOP’s Professional Practice Series) presents detailed solutions for the challenge of inclusion—how to fully connect with, engage, and ... Read more

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  • The HR Scorecard

    Linking People, Strategy, and Performance

    Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance.Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and ... Read more

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  • Achieving Student Success

    In today's colleges and universities whether students succeed depends in large part on access to effective services that can support and guide them in pursuit of their educational goals. Policy and practice in the field of student services has been largely based on professional literature from US sources. Donna Hardy Cox and Carney Strange offer the first comprehensive description of professional ... Read more

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  • Key Account Management and Planning

    The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

    by Noel Capon ...
    The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon ... Read more

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  • Extending Educational Reform

    From One School to Many

    In an effort to improve student achievement, thousands of US schools have adopted school reform models devised externally by universities and other organizations. Such models have been successful in improving individual schools or groups of schools, but what happens when educational reform attempts to extend from one school to many?Through qualitative data from several studies, this book explores ... Read more

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  • It's Your Move, 4th Edition

    A Guide to Career Transition and Job Search for Canadian Managers, Professionals and Executives

    by Marge Watters ...
    Series Book 1 - It’s Your Move
    For over a decade, It’s Your Move has been helping Canadian executives, managers and professionals get the job they really want with proven advice and strategies. Today, competition for jobs is tough, but at the same time, opportunities for career change are plentiful. Thoroughly revised and updated throughout, It’s Your Move offers clear, proven advice and strategies includingHow to use social ... Read more

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  • Alignment

    Using the Balanced Scorecard to Create Corporate Synergies

    Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book ... Read more

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  • Performance Partnerships

    The Checkered Past, Changing Present, & Exciting Future of Affiliate Marketing

    by Robert Glazer ...
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  • A Guide to Faculty Development

    Since the first edition of A Guide to Faculty Development was published in 2002, the dynamic field of educational and faculty development has undergone many changes. Prepared under the auspices of the Professional and Organizational Development Network in Higher Education (POD), this thoroughly revised, updated, and expanded edition offers a fundamental resource for faculty developers, as well as ... Read more

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