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Shocked, Appalled, and Dismayed!

How to Write Letters of Complaint That Get Results

by Ellen Phillips ...

How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney.The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.Drawing on her experience as a pen-for-hire for irate consumers--and ... Read more

Was $13.99 CAD Now $6.99 CAD

How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney.The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.Drawing on her experience as a pen-for-hire for irate consumers--and
... Read more
Ellen Hart Presents Malice Domestic 15: Mystery Most Theatrical

by Shawn Reilly Simmons, Anne Louise Bannon, Karen Cantwell, Margaret Lucke, M. E. Browning, Phillip DePoy ...

The Malice Domestic anthology series returns with a new take on mysteries in the Agatha Christie tradition—original tales with a theatrical bent! Included are:Preface, by Ellen HartThe Rock Star, by Frances AylorPerfectly Awry, by Anne Louise BannonThe Ghost in Balcony B, by Michele Bazan ReedDrama-Rama Flip Flop, by Cindy BrownIt’s Not O.K. Corral, by M. E. BrowningMary-Alice Imagines Her Life as ... Read more

$8.99 CAD or Free with Kobo Plus

The Malice Domestic anthology series returns with a new take on mysteries in the Agatha Christie tradition—original tales with a theatrical bent! Included are:Preface, by Ellen HartThe Rock Star, by Frances AylorPerfectly Awry, by Anne Louise BannonThe Ghost in Balcony B, by Michele Bazan ReedDrama-Rama Flip Flop, by Cindy BrownIt’s Not O.K. Corral, by M. E. BrowningMary-Alice Imagines Her Life as
... Read more
Graphic Design: The New Basics (Second Edition, Revised and Expanded)

by Ellen Lupton, Jennifer Cole Phillips ...

Our bestselling introduction to graphic design is now available in a revised and updated edition. In Graphic Design: The New Basics (Second Edition, Revised and Expanded), bestselling author Ellen Lupton (Thinking with Type, Type on Screen) and design educator Jennifer Cole Phillips explain the key concepts of visual language that inform any work of design, from logo or letterhead to a complex ... Read more

$33.59 CAD

Our bestselling introduction to graphic design is now available in a revised and updated edition. In Graphic Design: The New Basics (Second Edition, Revised and Expanded), bestselling author Ellen Lupton (Thinking with Type, Type on Screen) and design educator Jennifer Cole Phillips explain the key concepts of visual language that inform any work of design, from logo or letterhead to a complex
... Read more
VIII Olympiad

Paris 1924, St. Moritz 1928

by Ellen Phillips ...

Series Book 8 - The Olympic Century
The VIII Olympiad, the eighth volume in The Olympic Century series, begins in the most extraordinary of cities at a most extraordinary time: Paris in the 1920s. Now the stuff of legend, it was a place where the likes of Ernest Hemingway, James Joyce and Pablo Picasso discussed art and culture in the cafes by day and danced in the jazz clubs long into the night.Played out in front of this dazzling ... Read more

$7.99 CAD or Free with Kobo Plus

The VIII Olympiad, the eighth volume in The Olympic Century series, begins in the most extraordinary of cities at a most extraordinary time: Paris in the 1920s. Now the stuff of legend, it was a place where the likes of Ernest Hemingway, James Joyce and Pablo Picasso discussed art and culture in the cafes by day and danced in the jazz clubs long into the night.Played out in front of this dazzling
... Read more
VII Olympiad

Antwerp 1920, Chamonix 1924

by Ellen Phillips ...

Series Book 7 - The Olympic Century
In the immediate aftermath of World War I, Europe was devastated and exhausted from years of destruction and death. The VII Olympiad, the seventh volume in The Olympic Century series, begins with the story of how the Antwerp Games of 1920 used sport to bind the wounds war and restore hope for the future of mankind.Belgium suffered more than most countries during World War I, which ended in 1918, ... Read more

$7.99 CAD or Free with Kobo Plus

In the immediate aftermath of World War I, Europe was devastated and exhausted from years of destruction and death. The VII Olympiad, the seventh volume in The Olympic Century series, begins with the story of how the Antwerp Games of 1920 used sport to bind the wounds war and restore hope for the future of mankind.Belgium suffered more than most countries during World War I, which ended in 1918,
... Read more
XVII Olympiad

Rome 1960, Innsbruck 1964

by Ellen Phillips ...

Series Book 15 - The Olympic Century
Rome had been selected to host the 1908 Olympic Games, but the impact of the eruption of Mount Vesuvius in 1906 on the Italian economy forced the Eternal City to withdraw. Rome would finally get a second chance to host the world's premier sporting festival in 1960, and XVII Olympiad, the fifteenth volume in The Olympic Century series, begins with the story of those Games.The 1960 Olympics were the ... Read more

$7.99 CAD or Free with Kobo Plus

Rome had been selected to host the 1908 Olympic Games, but the impact of the eruption of Mount Vesuvius in 1906 on the Italian economy forced the Eternal City to withdraw. Rome would finally get a second chance to host the world's premier sporting festival in 1960, and XVII Olympiad, the fifteenth volume in The Olympic Century series, begins with the story of those Games.The 1960 Olympics were the
... Read more
Rodale's Ultimate Encyclopedia of Organic Gardening

The Indispensable Green Resource for Every Gardener

by Fern Marshall Bradley, Barbara W. Ellis, Ellen Phillips, Deborah L. Martin ...

Series series Rodale Organic Gardening
Rodale's Ultimate Encyclopedia of Organic Gardening has been the go-to resource for gardeners for more than 50 years, and the best tool novices can buy to start applying organic methods to their fruit and vegetable crops, herbs, trees and shrubs, perennials, annuals, and lawns. This thoroughly revised and updated version highlights new organic pest controls, new fertilizer products, improved ... Read more

$16.99 CAD

Rodale's Ultimate Encyclopedia of Organic Gardening has been the go-to resource for gardeners for more than 50 years, and the best tool novices can buy to start applying organic methods to their fruit and vegetable crops, herbs, trees and shrubs, perennials, annuals, and lawns. This thoroughly revised and updated version highlights new organic pest controls, new fertilizer products, improved
... Read more
The Wimbourne Book of Victorian Ghost Stories

Volume 16

by Alastair Gunn, Albert Richard Smith, Ellen Louise Chandler Moulton, Emma Watts Phillips, Ada Buisson, William Kingston Sawyer, Edward Eggleston, Charles Maurice Davies, Elizabeth Owens Blackburne Casey, Elizabeth Anna Hart, Margaret Oliphant, Henry Frith, Annie Trumbull Slosson, John Ferguson Nisbet, Frank Fullerton Brumback, Hume Nisbet, Mabel Collins, M. E. Greene ...

Series Book 16 - The Wimbourne Book of Victorian Ghost Stories
Wimbourne Books presents the sixteenth in a series of rare or out-of-print ghost stories from Victorian authors. With an introduction by author Alastair Gunn, Volume 16 contains stories published between 1846 and 1901, all set at or around the Christmas period. Readers new to this genre will discover its pleasures; the Victorian quaintness, the sometimes shocking difference in social norms, the ... Read more

$3.67 CAD

Wimbourne Books presents the sixteenth in a series of rare or out-of-print ghost stories from Victorian authors. With an introduction by author Alastair Gunn, Volume 16 contains stories published between 1846 and 1901, all set at or around the Christmas period. Readers new to this genre will discover its pleasures; the Victorian quaintness, the sometimes shocking difference in social norms, the
... Read more
Climate Change and Resilience in Indiana and Beyond

by Janet G. McCabe, Gabriel M. Filippelli, Kimberly A. Novick, James Shanahan, Eva Sanders Allen, Lingxi Chenyang1, Jeffrey S. Dukes2, Melissa Widhalm3, Ben Kravitz4, Douglas Edmonds5, Chanh Kieu6, Travis A. O'Brien7, Scott Robeson8, Paul Staten9, Brian Yanites0, Chen Zhu1, Sarah Mincey2, Rebecca Lave3, John Baeten4, Justin Maxwell5, Richard Phillips6, Ellen D. Ketterson7, Daniel Becker8, Geoffrey Brown9, Allison Byrd0, Keith Clay1, Adam Fudickar2, Matthew Houser3, Alex Jahn4, Jennifer Ann Lau5, Sarah Wanamaker6, James Robert Farmer7, Elizabeth Grennan Browning8, Heather L. Reynolds9, Samantha L. Hamlin0, Dana Habeeb1, Jeffrey S. Wilson2, Daniel Myers3, Eric Sandweiss4, Beth Edwards5, Nathan Geiger6, Andrea Webster7, David M. Konisky8, Nikolaos Zirogiannis9, Sanya Carley0 ...

Climate change is affecting Indiana's environment, threatening the way Hoosiers live and do business, and introducing new stresses to the state's economy, health, and infrastructure. And while scientists predict more days of extreme weather, increased public health risks, and reduced agricultural production in the coming years, Hoosiers still have a substantial say in determining their future ... Read more

$26.99 CAD

Climate change is affecting Indiana's environment, threatening the way Hoosiers live and do business, and introducing new stresses to the state's economy, health, and infrastructure. And while scientists predict more days of extreme weather, increased public health risks, and reduced agricultural production in the coming years, Hoosiers still have a substantial say in determining their future
... Read more
French Renaissance and Baroque Drama

Text, Performance, Theory

by Sara Beam, Christian Biet, Alison Calhoun, Fabien Cavaillé, Sybile Chevallier-Micki, Caroline Gates, Elizabeth Guild, Richard Hillman, John D. Lyons, Andreea Marculescu, Corinne Noirot, Stephanie O’Hara, Antónia Szabari, Phillip Usher, Ellen Welch ...

The fifteen articles in this volume highlight the richness, diversity, and experimental nature of French and Francophone drama before the advent of what would become known as neoclassical French theater of the seventeenth century. In essays ranging from conventional stage plays (tragedies, comedies, pastoral, and mystery plays) to court ballets, royal entrances, and meta- and para-theatrical ... Read more

$136.99 CAD

The fifteen articles in this volume highlight the richness, diversity, and experimental nature of French and Francophone drama before the advent of what would become known as neoclassical French theater of the seventeenth century. In essays ranging from conventional stage plays (tragedies, comedies, pastoral, and mystery plays) to court ballets, royal entrances, and meta- and para-theatrical
... Read more
A Yellow Rose Project

Responses, Reflections, and Reactions to the Nineteenth Amendment

by Meg Griffiths, Frances Jakubek, Marina Font, Cindy Hwang, Keliy Anderson-Staley, Lisa McCarty, Sheri Lynn Behr, Tracy L Chandler, Carolyn McIntyre, Betty Press, Sara Bennett, Kris Sanford, Kristine Thompson, Priya Kambli, Ina Jang, Amy Thompson Avishai, Lily Brooks, Christa Bowden, Bootsy Holler, Kat Kiernan, Anne J Berry, Claudia Ruiz Gustafson, Katie Benjamin, Claire A Warden, Susan Kae Grant, Letitia Huckaby, Gail Samuelson, Rana Young, Sarah Hadley, Yael Eban, Brea Souders, Aline Smithson, Frances F Denny, Ileana Doble Hernandez, Manjari Sharma, Melanie Walker, Chehalis Deane Hegner, Ellen Carey, Rachel Phillips, Mary Beth Meehan, Julia Bennett, Astrid Reischwitz, Noelle McCleaf, Preston Gannaway, Sandra Klein, Toni Pepe, Greer Muldowney, Serrah Russell, Sarah Pollman, Maude Schuyler Clay, Sasha Tivetsky, Molly Lamb, Karen Zusman, K.K. DePaul, Laura E Migliorino, Heidi Kirkpatrick, Farah Janjua, Kyra Schmidt, Rachel Loischild, Megan Jacobs, Tsar Fedorsky, Susan Rosenberg Jones, Carla Jay Harris, Jeanine Michna-Bales, Kalee Appleton, Paula Riff, Rania Matar, Colleen Mullins, Kathya Maria Landeros, Hye-Ryoung Min, Alice Hargrave, Jennifer McClure, Alyssa Minahan, S. Billie Mandle, Odette England, Joni Sternbach, Thalassa Raasch, Deedra Baker, Jordanna Kalman, Cassandra Zampini, Ashley Kauschinger, Sara Macel, Elizabeth M Claffey, Marie Triller, Katelyn Kopenhaver, Yvette Meltzer, Larissa Ramey, Rebecca Drolen, Emily Peacock, Leigh Merrill, Tami Bahat, Greta Pratt, Ellen Feldman, Tamara Reynolds, Ashleigh Coleman, Patty Carroll, Edie Bresler, Marky Kauffmann, Nancy Baron, Ann Marye George, Tara Cronin, Carol Erb, Lindsey Beal, Sarah Hoskins, Emily Sheffer, Diane Meyer ...

Series series Pioneering Women: Leaders and Trailblazers, sponsored by the Jane Nelson Institute for Women’s Leadership, Texas Woman's University
August 18, 2020, marked the centennial of the ratification of the Nineteenth Amendment to the United States Constitution. In 1920, women wearing yellow roses stood shoulder to shoulder in Tennessee, awaiting the roll call of men who would cast their votes for or against a woman’s right to a voice in government.Though this movement won rights for some women—an achievement to be acknowledged and ... Read more

$15.99 CAD

August 18, 2020, marked the centennial of the ratification of the Nineteenth Amendment to the United States Constitution. In 1920, women wearing yellow roses stood shoulder to shoulder in Tennessee, awaiting the roll call of men who would cast their votes for or against a woman’s right to a voice in government.Though this movement won rights for some women—an achievement to be acknowledged and
... Read more
The Enlightened Party Planner: Guides to Creating Parties from the Heart - The Six Elements of a Successful Party

by Shelby L. Phillips, Ellen F. Henneke ...

Does the thought of planning a party feel overwhelming, intimidating, or like one more thing you have to do? Have you ever wondered how to create a fun and memorable party? The Enlightened Party Planner: Guides to Creating Parties from the Heart is a series of books based on the notion that being of service and coming from the heart will not only make for an amazing party your guests will remember ... Read more

$8.99 CAD

Does the thought of planning a party feel overwhelming, intimidating, or like one more thing you have to do? Have you ever wondered how to create a fun and memorable party? The Enlightened Party Planner: Guides to Creating Parties from the Heart is a series of books based on the notion that being of service and coming from the heart will not only make for an amazing party your guests will remember
... Read more

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Recommended For You

Top Series in Canada

Rodale Organic Gardening

Pioneering Women: Leaders and Trailblazers, sponsored by the Jane Nelson Institute for Women’s Leadership, Texas Woman's University

The Olympic Century

Shocked, Appalled, and Dismayed!

Ellen Hart Presents Malice Domestic 15: Mystery Most Theatrical

Graphic Design: The New Basics (Second Edition, Revised and Expanded)

VIII Olympiad

VII Olympiad

XVII Olympiad

Rodale's Ultimate Encyclopedia of Organic Gardening

The Wimbourne Book of Victorian Ghost Stories

Climate Change and Resilience in Indiana and Beyond

French Renaissance and Baroque Drama

A Yellow Rose Project

The Enlightened Party Planner: Guides to Creating Parties from the Heart - The Six Elements of a Successful Party

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

Top Series in Canada

Rodale Organic Gardening

Pioneering Women: Leaders and Trailblazers, sponsored by the Jane Nelson Institute for Women’s Leadership, Texas Woman's University

The Olympic Century

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