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  • Unleashed

    The Unapologetic Leader's Guide to Empowering Everyone Around You

    "Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial TimesLeadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they ... Read more

    $31.99 CAD or Free with Kobo Plus

  • Move Fast and Fix Things

    The Trusted Leader's Guide to Solving Hard Problems

    Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can ... Read more

    $33.99 CAD or Free with Kobo Plus

  • Uncommon Service

    How to Win by Putting Customers at the Core of Your Business

    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship.In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic ... Read more

    $36.99 CAD or Free with Kobo Plus

  • 5 Years of Must Reads from HBR: 2022 Edition (5 Books)

    Series series HBR's 10 Must Reads
    Five years' worth of management wisdom, all in one place.Get the latest, most significant thinking from the pages of Harvard Business Review in 5 Years of Must Reads from HBR: 2022 Edition. Every year, HBR editors examine the ideas, insights, and best practices from the past twelve months to select the definitive articles that have provoked the most conversation and inspired the most change. From ... Read more

    $119.99 CAD or Free with Kobo Plus

  • HBR's 10 Must Reads on Trust

    Series series HBR's 10 Must Reads
    Business success begins with trust.Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.If you read nothing ... Read more

    $26.99 CAD or Free with Kobo Plus

  • Audiobook

    Move Fast & Fix Things

    The Trusted Leader's Guide to Solving Hard Problems

    Unabridged

    4 hours 53 min

    Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break things” an informal company motto, it fueled a widely held belief that we can ... Read more

    $26.10 CAD or Free with Kobo Plus

  • Audiobook

    Unleashed

    The Unapologetic Leader's Guide to Empowering Everyone Around You

    Narrated by Eliza Foss ...

    Unabridged

    6 hours 13 min

    The Power of Empowering OthersLeadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies.Frances Frei and Anne Morriss ... Read more

    $28.84 CAD or Free with Kobo Plus

  • Audiobook

    Uncommon Service

    How to Win by Putting Customers at the Core of Your Business

    Narrated by Eliza Foss ...

    Unabridged

    6 hours 52 min

    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic ... Read more

    $28.84 CAD or Free with Kobo Plus

  • HBR's 10 Must Reads 2022: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)

    The Definitive Management Ideas of the Year from Harvard Business Review

    Series series HBR's 10 Must Reads
    A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Frances Frei to Morton T. Hansen and company examples from UPS to Apple, this volume brings the most current and important management ... Read more

    $26.99 CAD or Free with Kobo Plus

  • HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)

    Series series HBR's 10 Must Reads
    Change is constant—so become great at it.If you read nothing else on change management, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you lead initiatives effectively, avoid common mistakes, and capture the full value of your change effort.This book will inspire you to:Communicate the benefits of change clearlyWin support ... Read more

    $28.99 CAD or Free with Kobo Plus

  • HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)

    Series series HBR's 10 Must Reads
    Balance being a leader with being an individual contributor.Collaborator. Communicator. Creator. Coach. Conduit. The pandemic, and the resultant ever-evolving landscape of hybrid work, highlighted that we're asking more of our mid-level managers than ever. You balance leading your team with maintaining your high-level individual performance. You provide feedback and coaching, support your people ... Read more

    $26.99 CAD or Free with Kobo Plus

  • Audiobook

    HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)

    Unabridged

    5 hours 48 min

    Change is constant—so become great at it.If you read (or listen to) nothing else on change management, listen to this book. We've chosen a new selection of current and classic Harvard Business Review  articles that will help you lead initiatives effectively, avoid common mistakes, and capture the full value of your change effort.This book will inspire you to communicate the benefits of change ... Read more

    $26.10 CAD or Free with Kobo Plus