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  • The Future of Retail and Service Design

    Sustainable, Phygital, and Community

    Series series Routledge Research in the Retail Industry
    This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields.Each chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming ... Read more

    $85.99 CAD

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    Informal yet academically rigorous in style, this fun and attractively laid out textbook continues to provide a comprehensive introduction to Consumer Behaviour, drawing on an accessible writing style, engaging examples and a wealth of learning features throughout.The text is balanced in its coverage of both psychological and sociological aspects of consumer behaviour, and examples of consumer ... Read more

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  • Future-oriented Learning and Skills Development for Employability

    Insights from Singapore and Some Asia-Pacific Contexts

    Edited by Ai Noi Lee, Youyan Nie ...
    Series series Education (R0)
    This book examines evolving trends in pre-employment and continuing education, focusing on how formal learning affects learners’ skills, career motivation, and work readiness. It also addresses adult workers’ skills development, continuous training and workplace learning, highlighting key enablers, barriers and factors influencing their motivation and employability. Drawing on insights from ... Read more

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  • Work from Home

    Multi-level Perspectives on the New Normal

    Covid 19 was a black swan event which led to working from home emerging as the new normal at a global level. As HRM scholars we aim to understand this phenomenon from both an employee and employer perspective, while drawing on the UN’s sustainable development goals (SDGs) which aspire for a fairer and more inclusive world for people and the planet.At the individual level of analysis there are ... Read more

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  • Rethinking Hospitality and Tourism Education

    Disruptors and Transformations

    Series Book 101 - Aspects of Tourism
    This book offers empirical research, case studies and examples of best practice that address cutting-edge and contemporary higher education issues. It aims to inspire hospitality and tourism educators and scholars to embrace transformative learning approaches that promote student-centred learning in times of rapid change. The chapters explore transformative learning practices in hospitality and ... Read more

    $27.99 CAD

  • Survival Guide for Early Career Researchers

    Series series Social Sciences (R0)
    Navigating research careers is often highly challenging for early career researchers (ECRs) in the social sciences. The ability to thrive in research careers is complex and requires "soft" people and management skills and resilience that often cannot be formally taught through university coursework. Written from a peer perspective, this book provides guidance and establishes emotional rapport on ... Read more

    $83.99 CAD

  • Current Trends and Issues in Internal Communication

    Theory and Practice

    Series series Business and Management (R0)
    This edited book delves into important current issues and trends in internal communication from a strategic communication perspective. It presents recent research findings, theories, best practices, and cases in internal communication on a global scale. The book discusses emerging and important long-standing issues in-depth, including topics such as employee advocacy, internal social media, ... Read more

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  • Information and Communication Technologies in Tourism 2021

    Proceedings of the ENTER 2021 eTourism Conference, January 19–22, 2021

    Series series Springer Nature Proceedings excluding Computer Science
    This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social ... Read more

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  • Routledge Handbook of Hospitality Marketing

    Edited by Dogan Gursoy ...
    This handbook analyzes the main issues in the field of hospitality marketing by focusing on past, present and future challenges and trends from a multidisciplinary global perspective. The book uniquely combines both theoretical and practical approaches in debating some of the most important marketing issues faced by the hospitality industry.Parts I and II define and examine the main hospitality ... Read more

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  • Social Media Storms

    Empowering Leadership Beyond Crisis Management

    This fascinating new book explores the benefits and dynamics of social media storms and identifies the possible opportunities that they present for further engagement with customers. It provides actionable managerial advice on planning for, measuring, and innovatively navigating social media storms. Based on a sound theoretical background and illustrated by vivid real-life examples and case ... Read more

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  • The Routledge Handbook of Tourism Marketing

    Edited by Scott McCabe ...
    Tourism has often been described as being about ‘selling dreams’, tourist experiences being conceptualized as purely a marketing confection, a socially constructed need. However, the reality is that travel for leisure, business, meetings, sports or visiting loved ones has grown to be a very real sector of the global economy, requiring sophisticated business and marketing practices.The Routledge ... Read more

    $100.99 CAD

  • Effects of a Virtual Community of Practice in a Management-Consulting Organization

    Communication problems in new virtual communities with limited face-to-face contact have resulted in a high failure rate in terms of usability and adoption. The purpose of this case study was to explore the communication processes of members in small consulting organizations with regard to using accurate information in a virtual community of practice. ... Read more

    $5.99 CAD