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  • Digital Transformation and Knowledge Management

    Series series Routledge-Giappichelli Studies in Business and Management
    Knowledge capital is at the core of the socio-economic global system. Profit and not-for profit firms, institutions, and organizations, in general, face unique opportunities and threats related to knowledge management. Digital technologies and digital transformation offer a wide array of opportunities for value creation. At the same time, organizations need to foster newer, faster, and more ... Read more

    $86.56 CAD

  • Cultural Initiatives for Sustainable Development

    Management, Participation and Entrepreneurship in the Cultural and Creative Sector

    Series series Business and Management (R0)
    This book explores the relevance of new sources, dimensions, and characteristics of knowledge for supporting creative and cultural organizations and initiatives.Special emphasis is placed on cultural heritage, participatory approaches, and entrepreneurship in the cultural and creative sector. The role of cultural heritage and contemporary culture as a source of economically effective, socially ... Read more

    $179.39 CAD

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    A Structured Approach for Driving Innovation in Your Organization

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    The first step-by-step guidebook for successful innovation planningUnlike other books on the subject, 101 Design Methods approaches the practice of creating new products, services, and customer experiences as a science, rather than an art, providing a practical set of collaborative tools and methods for planning and defining successful new offerings. Strategists, managers, designers, and ... Read more

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  • Six Simple Rules

    How to Manage Complexity without Getting Complicated

    New tools for managing complexityDoes your organization manage complexity by making things more complicated? If so, you are not alone.According to The Boston Consulting Group’s fascinating Complexity Index, business complexity has increased sixfold during the past sixty years. And, all the while, organizational complicatedness-that is, the number of structures, processes, committees, decision ... Read more

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  • DEI Deconstructed

    Your No-Nonsense Guide to Doing the Work and Doing It Right

    by Lily Zheng ...
    The comprehensive and foundational text for critically analyzing and applying actionable DEI techniques and strategies, written by one of LinkedIn's most popular experts on DEI.The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more harm than good, leading the very constituents ... Read more

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  • Design, When Everybody Designs

    An Introduction to Design for Social Innovation

    by Ezio Manzini ...
    Translated by Rachel Coad ...
    Series series Design Thinking, Design Theory
    The role of design, both expert and nonexpert, in the ongoing wave of social innovation toward sustainability.In a changing world everyone designs: each individual person and each collective subject, from enterprises to institutions, from communities to cities and regions, must define and enhance a life project. Sometimes these projects generate unprecedented solutions; sometimes they converge on ... Read more

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  • Experience Design

    A Framework for Integrating Brand, Experience, and Value

    Bridge the gap between business and design to improve the customer experienceBusinesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to enable design to make a difference. Experience Design bridges the gap between business and design, explaining how ... Read more

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  • Enabling the City

    Interdisciplinary and Transdisciplinary Encounters in Research and Practice

    Enabling the City is a collaborative book that focuses on how interdisciplinary and transdisciplinary processes of knowledge production may contribute to urban transformation at a local level in the 21st century, striking a balance between enthusiastic support for such transformational potential and a cautious note regarding the persistent challenges to the ethos as well as the practice of inter ... Read more

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  • An Introduction to Service Design

    Designing the Invisible

    by Lara Penin ...
    A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it.Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and ... Read more

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  • New Metropolitan Perspectives

    Knowledge Dynamics, Innovation-driven Policies Towards the Territories’ Attractiveness Volume 1

    Series series Springer Nature Proceedings excluding Computer Science
    This open access book presents the outcomes of the symposium “NEW METROPOLITAN PERSPECTIVES,” held at Mediterranea University, Reggio Calabria, Italy on May 26–28, 2020.Addressing the challenge of Knowledge Dynamics and Innovation-driven Policies Towards Urban and Regional Transition, the book presents a multi-disciplinary debate on the new frontiers of strategic and spatial planning, economic ... Read more

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  • Organization Design

    Simplifying complex systems

    A well-designed organization is an effective organization. Decisions about organization design determine the shape and form of the organization – not only the reporting structure and authority relations, but also the number and size of sub-units and the interfaces between the sub-units. Indirectly, such decisions affect individual productivity as well as the organization’s ability to attain ... Read more

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  • Sustainable Urban Development Volume 3

    The Toolkit for Assessment

    Series series Sustainable Urban Development Series
    The third volume of the Sustainable Urban Development Series outlines the BEQUEST toolkit that helps link protocol with the assessment methods currently available for evaluating the sustainability of urban development. It details the decision support mechanisms developed for users of the system to guide them in selecting the appropriate assessment methods for a variety of evaluations.This book ... Read more

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