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Tes: The Team Engagement Strategy

Unleashing the Power of Adaptive Teams

by Stefano Bini, Lysha Albright ...

You get called into a meeting. The senior executives have decided to make a course correction in their strategy. You are asked to bring down cost, increase efficiency, and improve quality. You will not have increased financial resources, a data analyst, or new hires. You have heard of multiple change management methodologies such as Six Sigma, Lean, Emergent and Agile but they seem a bit too ... Read more

$6.86 CAD or Free with Kobo Plus

You get called into a meeting. The senior executives have decided to make a course correction in their strategy. You are asked to bring down cost, increase efficiency, and improve quality. You will not have increased financial resources, a data analyst, or new hires. You have heard of multiple change management methodologies such as Six Sigma, Lean, Emergent and Agile but they seem a bit too
... Read more

Mastering the Complex Sale

How to Compete and Win When the Stakes are High!

by Jeff Thull ...

Praise for Mastering the Complex Sale"Jeff Thull's process plays a key role in helping companies and their customers cross the chasm with disruptive innovations and succeed with game-changing initiatives."—Geoffrey A. Moore, author of Crossing the Chasm and Dealing with Darwin"This is the first book that lays out a solid method for selling cross-company, cross-border, even cross-culturally where ... Read more

$20.99 CAD

Praise for Mastering the Complex Sale"Jeff Thull's process plays a key role in helping companies and their customers cross the chasm with disruptive innovations and succeed with game-changing initiatives."—Geoffrey A. Moore, author of Crossing the Chasm and Dealing with Darwin"This is the first book that lays out a solid method for selling cross-company, cross-border, even cross-culturally where
... Read more
Customer Experience 3.0

High-Profit Strategies in the Age of Techno Service

by John A. Goodman ...

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right.Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service ... Read more

$23.99 CAD or Free with Kobo Plus

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right.Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service
... Read more
The Improvement Guide

A Practical Approach to Enhancing Organizational Performance

by Gerald J. Langley, Ronald D. Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost ...

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This ... Read more

$68.99 CAD

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This
... Read more
Improve Your Business Through Kaizen

Boost your results with continuous improvement

by 50minutes ...

Series Book 29 - Management & Marketing
Understand Kaizen in no time! Find out everything you need to know about this innovative concept with this practical and accessible guide.In an increasingly competitive business world, companies must strive to constantly do better by boosting their productivity, optimising the quality of their products and services and eliminating waste and inefficiency. Kaizen, which was developed by the Japanese ... Read more

$18.43 CAD or Free with Kobo Plus

Also available as: Audiobook

Understand Kaizen in no time! Find out everything you need to know about this innovative concept with this practical and accessible guide.In an increasingly competitive business world, companies must strive to constantly do better by boosting their productivity, optimising the quality of their products and services and eliminating waste and inefficiency. Kaizen, which was developed by the Japanese
... Read more

Also available as: Audiobook
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

by Bahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, NOVACES, LLC ...

PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS"If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read."--BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of ConstraintsPerformance Improvement ... Read more

$68.29 CAD

PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS"If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read."--BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of ConstraintsPerformance Improvement
... Read more
Creating Agile Organizations

A Systemic Approach

by Cesario Ramos, Illia Pavhlichenko ...

Design Your Organization for Maximum Agile Success at Scale"[A] unique view of organizational agility. Cesario and Ilia first describe the [foundational] tools and vocabulary to think about agile enterprise-level change. The second section is a practical approach to adoption. It marries the foundational elements into a people and customer centric approach to change. The book is epic in scope ... ... Read more

$42.99 CAD

Design Your Organization for Maximum Agile Success at Scale"[A] unique view of organizational agility. Cesario and Ilia first describe the [foundational] tools and vocabulary to think about agile enterprise-level change. The second section is a practical approach to adoption. It marries the foundational elements into a people and customer centric approach to change. The book is epic in scope ...
... Read more
The DNA of Strategy Execution

Next Generation Project Management and PMO

by Jack Duggal ...

THE DNA OF STRATEGY EXECUTION“In a world where there are more questions than answers every leader will need to learn to dance to a different beat. In this insightful book, Jack Duggal has cracked the DNA of Strategy Execution. Ignore these insights at your own peril.”— Dr. Tony O’DriscollGlobal Head, DukeCE Labs, Duke Corporate EducationFuqua School of Business, Duke UniversityDECODE THE DNA OF ... Read more

$55.99 CAD

THE DNA OF STRATEGY EXECUTION“In a world where there are more questions than answers every leader will need to learn to dance to a different beat. In this insightful book, Jack Duggal has cracked the DNA of Strategy Execution. Ignore these insights at your own peril.”— Dr. Tony O’DriscollGlobal Head, DukeCE Labs, Duke Corporate EducationFuqua School of Business, Duke UniversityDECODE THE DNA OF
... Read more
Pocket Guide to TQM

by John S Oakland, Peter Morris ...

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. ... Read more

$79.69 CAD

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form.
... Read more
Managing Project Quality

by Timothy J. Kloppenborg PhD, Joseph A. Petrick PhD, SPHR ...

Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality. ... Read more

$24.69 CAD

Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality.
... Read more
The Onboarding Handbook - Everything You Need To Know About Onboarding

by Liliana Leon ...

This book is your ultimate Onboarding resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about Onboarding's whole picture right away. Get countless Onboarding facts right at your fingertips with this essential resource.The Onboarding Handbook is the single ... Read more

$12.79 CAD or Free with Kobo Plus

This book is your ultimate Onboarding resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about Onboarding's whole picture right away. Get countless Onboarding facts right at your fingertips with this essential resource.The Onboarding Handbook is the single
... Read more
Real World Training Design

Navigating Common Constraints for Exceptional Results

by Jenn Labin ...

Are you a learning and development professional responsible for creating training programs for your organization? If so, you probably know that every training project faces the constraints of time, cost, and quality. Real World Training Design employs the time-tested ADDIE (Analysis, Design, Development, Implementation and Evaluation) model as a starting point in giving you the tools and knowledge ... Read more

$31.19 CAD or Free with Kobo Plus

Are you a learning and development professional responsible for creating training programs for your organization? If so, you probably know that every training project faces the constraints of time, cost, and quality. Real World Training Design employs the time-tested ADDIE (Analysis, Design, Development, Implementation and Evaluation) model as a starting point in giving you the tools and knowledge
... Read more

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Tes: The Team Engagement Strategy

People who read this also enjoyed

Mastering the Complex Sale

Customer Experience 3.0

The Improvement Guide

Improve Your Business Through Kaizen

Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

Creating Agile Organizations

The DNA of Strategy Execution

Pocket Guide to TQM

Managing Project Quality

The Onboarding Handbook - Everything You Need To Know About Onboarding

Real World Training Design

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“lysha albright”

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