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Change Management for a Change

Masters of Change, Volume I

by Marc Hanlan Ph.D. ...

Across the millennia, leaders have used Programs to achieve their objectives. Even today, Programs are the most common way that organizations make change happen. People are the most critical factor in the success of Programs, yet their support and participation are often taken for granted. Change Management is the art and science of having people prepared with the best tools and aligned to support ... Read more

$48.08 CAD or Free with Kobo Plus

Across the millennia, leaders have used Programs to achieve their objectives. Even today, Programs are the most common way that organizations make change happen. People are the most critical factor in the success of Programs, yet their support and participation are often taken for granted. Change Management is the art and science of having people prepared with the best tools and aligned to support
... Read more
Creating Effortless Change

Transactive Leadership in a Constantly Changing World

by Marc Hanlan Ph.D. ...

Creating Effortless Change looks at leading change by offering a fundamental shift in the perspective of leadership. By redefining leadership and offering a new perspective for leaders, the author shows how extraordinary Change Leaders make the impossible become routine, the uncontrollable become manageable, and resistance become alignment. What leadership does is important. How leadership is, is ... Read more

$13.73 CAD or Free with Kobo Plus

Creating Effortless Change looks at leading change by offering a fundamental shift in the perspective of leadership. By redefining leadership and offering a new perspective for leaders, the author shows how extraordinary Change Leaders make the impossible become routine, the uncontrollable become manageable, and resistance become alignment. What leadership does is important. How leadership is, is
... Read more

Customer Success

How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

by Nick Mehta, Dan Steinman, Lincoln Murphy ...

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' ... Read more

$26.99 CAD

Also available as: Audiobook

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale'
... Read more

Also available as: Audiobook
The Little Black Book of Project Management

by Michael Thomsett ...

The revised and updated third edition of this book reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOK™).For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and ... Read more

$8.99 CAD

The revised and updated third edition of this book reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOK™).For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and
... Read more
Performance Dashboards

Measuring, Monitoring, and Managing Your Business

by Wayne W. Eckerson ...

Tips, techniques, and trends on harnessing dashboard technology to optimize business performanceIn Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence ... Read more

$40.99 CAD

Also available as: Audiobook

Tips, techniques, and trends on harnessing dashboard technology to optimize business performanceIn Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence
... Read more

Also available as: Audiobook
The Resume.Com Guide to Writing Unbeatable Resumes

by Warren Simons, Rose Curtis ...

The nation's #1 online resume service offers its exclusive advice on how to craft a winning resumeThe Resume.com Guide to Writing Unbeatable Resumes draws upon the author's considerable expertise, as well as the vast Resume.com database, to arm job seekers with:Sample resumes for every profession and job category, at every level, from entrylevel to executiveA comprehensive database of keywords, ... Read more

$29.99 CAD

The nation's #1 online resume service offers its exclusive advice on how to craft a winning resumeThe Resume.com Guide to Writing Unbeatable Resumes draws upon the author's considerable expertise, as well as the vast Resume.com database, to arm job seekers with:Sample resumes for every profession and job category, at every level, from entrylevel to executiveA comprehensive database of keywords,
... Read more
The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools

by Jacob Morgan ...

Solve business problems, uncover new opportunities, and ignite innovation using the newest collaborative technologiesThe Collaborative Organization gives you a strategic approach to building, implementing, and using social and collaborative technologies—such as those created by Jive and Yammer—to create innovative products, solve business problems, and create new processes that will foster lasting ... Read more

$34.99 CAD

Solve business problems, uncover new opportunities, and ignite innovation using the newest collaborative technologiesThe Collaborative Organization gives you a strategic approach to building, implementing, and using social and collaborative technologies—such as those created by Jive and Yammer—to create innovative products, solve business problems, and create new processes that will foster lasting
... Read more
The Engaged Customer

The New Rules of Internet Direct Marketing

by Hans Peter Brondmo ...

$11.99 CAD or Free with Kobo Plus
Building Products for the Enterprise

Product Management in Enterprise Software

by Blair Reeves, Benjamin Gaines ...

If you’re new to software product management or just want to learn more about it, there’s plenty of advice available—but most of it is geared toward consumer products. Creating high-quality software for the enterprise involves a much different set of challenges. In this practical book, two expert product managers provide straightforward guidance for people looking to join the thriving enterprise ... Read more

$39.99 CAD

If you’re new to software product management or just want to learn more about it, there’s plenty of advice available—but most of it is geared toward consumer products. Creating high-quality software for the enterprise involves a much different set of challenges. In this practical book, two expert product managers provide straightforward guidance for people looking to join the thriving enterprise
... Read more
The Complete Idiot's Guide to Crowdsourcing

Tap the Power of Many to Get Things Done

by Aliza Sherman ...

Tap into the global talent poolCrowdsourcing leverages such social networking tools as Facebook and Twitter to tap into the power of many people to distribute one's work load or gain input. Aliza Sherman, crowdsourcing innovator, has helped her clients harness the incredible power of "crowd-think" and "crowd-do" to achieve goals as diverse as designing new products to test-marketing services to ... Read more

$13.99 CAD

Tap into the global talent poolCrowdsourcing leverages such social networking tools as Facebook and Twitter to tap into the power of many people to distribute one's work load or gain input. Aliza Sherman, crowdsourcing innovator, has helped her clients harness the incredible power of "crowd-think" and "crowd-do" to achieve goals as diverse as designing new products to test-marketing services to
... Read more
ITIL® 4 Direct, Plan and Improve (DPI)

Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification

by Claire Agutter ...

ITIL® 4 Direct, Plan and ImproveIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those involved in directing or planning based on strategy and continual improvement – a must-have skillset ... Read more

$43.99 CAD or Free with Kobo Plus

Also available as: Audiobook

ITIL® 4 Direct, Plan and ImproveIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those involved in directing or planning based on strategy and continual improvement – a must-have skillset
... Read more

Also available as: Audiobook
Data Governance For Dummies

by Jonathan Reichental ...

How to build and maintain strong data organizations—the Dummies wayData Governance For Dummies offers an accessible first step for decision makers into understanding how data governance works and how to apply it to an organization in a way that improves results and doesn't disrupt. Prep your organization to handle the data explosion (if you know, you know) and learn how to manage this valuable ... Read more

$27.99 CAD

How to build and maintain strong data organizations—the Dummies wayData Governance For Dummies offers an accessible first step for decision makers into understanding how data governance works and how to apply it to an organization in a way that improves results and doesn't disrupt. Prep your organization to handle the data explosion (if you know, you know) and learn how to manage this valuable
... Read more

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“marc hanlan phd”

Change Management for a Change

Creating Effortless Change

People who read these also enjoyed

Customer Success

The Little Black Book of Project Management

Performance Dashboards

The Resume.Com Guide to Writing Unbeatable Resumes

The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools

The Engaged Customer

Building Products for the Enterprise

The Complete Idiot's Guide to Crowdsourcing

ITIL® 4 Direct, Plan and Improve (DPI)

Data Governance For Dummies

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“marc hanlan phd”

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