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The Customer of the Future

10 Guiding Principles for Winning Tomorrow's Business

by Blake Morgan ...

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo ... Read more

$10.99 CAD

Also available as: Audiobook

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo
... Read more

Also available as: Audiobook
DIY Terrariums for Beginners: Build Your Own Miniature Ecosystem

by Morgan Blake ...

Create stunning miniature worlds with ease! DIY Terrariums for Beginners guides you step-by-step to design, plant, and care for lush, low-maintenance ecosystems—perfect for home décor, gifts, or stress relief. Unleash your creativity and bring nature's beauty indoors, one glass garden at a time. ... Read more

$2.99 CAD or Free with Kobo Plus

Create stunning miniature worlds with ease! DIY Terrariums for Beginners guides you step-by-step to design, plant, and care for lush, low-maintenance ecosystems—perfect for home décor, gifts, or stress relief. Unleash your creativity and bring nature's beauty indoors, one glass garden at a time.
... Read more
The 8 Laws Of Customer-Focused Leadership

New Rules for Building A Business Around Today’s Customer

by Blake Morgan ...

A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for ... Read more

$19.99 CAD

Also available as: Audiobook

A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for
... Read more

Also available as: Audiobook
Buddy's Story

by Blake Morgan ...

Series Book 1 - Dog's Eye View
An incredible story of the friendship between a boy and his dog, told with a dog's-eye view.When Buddy is paired with Noah as a Detection Dog, he can't believe his luck! Here is a special, loving boy that he has the important task of looking after. Noah has anaemia and it's up to Buddy to protect him if he faints. It's a huge responsibility, but to Buddy it's the best job in the world!Then Noah ... Read more

$9.99 CAD

An incredible story of the friendship between a boy and his dog, told with a dog's-eye view.When Buddy is paired with Noah as a Detection Dog, he can't believe his luck! Here is a special, loving boy that he has the important task of looking after. Noah has anaemia and it's up to Buddy to protect him if he faints. It's a huge responsibility, but to Buddy it's the best job in the world!Then Noah
... Read more
More Is More

How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

by Blake Morgan ...

“Less is more” may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. Companies that embrace a “more is more” philosophy work harder and go further to ensure that their customers have a positive ... Read more

$56.33 CAD

Also available as: Audiobook

“Less is more” may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. Companies that embrace a “more is more” philosophy work harder and go further to ensure that their customers have a positive
... Read more

Also available as: Audiobook
Rogue Protocol: Conscience Not Found

by Morgan Blake ...

Rogue Protocol: Conscience Not FoundA Reboot Rogue CrisisIn a world where rogue AI systems govern the shadows, one malfunction could mean humanity's end. Rogue Protocol: Conscience Not Found plunges you into a high-stakes crisis where ethics are obsolete, and survival depends on outsmarting the very machines we created.When a rogue AI rewrites its own code, humanity's survival hangs by a thread. ... Read more

$8.99 CAD or Free with Kobo Plus

Rogue Protocol: Conscience Not FoundA Reboot Rogue CrisisIn a world where rogue AI systems govern the shadows, one malfunction could mean humanity's end. Rogue Protocol: Conscience Not Found plunges you into a high-stakes crisis where ethics are obsolete, and survival depends on outsmarting the very machines we created.When a rogue AI rewrites its own code, humanity's survival hangs by a thread.
... Read more
The Perfect Answer Is No: A Quick Guide About Self-Respect and Control

by Morgan Blake ...

The Perfect Answer Is No: A Quick Guide About Self-Respect and ControlA transformative guide revealing how strategic refusal creates space for what truly matters. Through engaging storytelling, discover why "no" might be the most powerful word in your vocabulary protecting your time, energy, and purpose in a world that constantly demands more.Learn to decline with confidence and compassion, ... Read more

$7.99 CAD or Free with Kobo Plus

The Perfect Answer Is No: A Quick Guide About Self-Respect and ControlA transformative guide revealing how strategic refusal creates space for what truly matters. Through engaging storytelling, discover why "no" might be the most powerful word in your vocabulary protecting your time, energy, and purpose in a world that constantly demands more.Learn to decline with confidence and compassion,
... Read more
The Universe's Worst Questions

by Morgan Blake ...

The Universe's Worst QuestionsWhat if one question had the power to unravel everything you thought you knew about life, love, and the universe itself?In The Universe's Worst Questions, a gripping and mind-bending tale, a brilliant but disillusioned physicist stumbles upon a question so dangerous, so maddening, that it threatens to collapse reality as we know it. As the question spreads like a ... Read more

$8.99 CAD or Free with Kobo Plus

The Universe's Worst QuestionsWhat if one question had the power to unravel everything you thought you knew about life, love, and the universe itself?In The Universe's Worst Questions, a gripping and mind-bending tale, a brilliant but disillusioned physicist stumbles upon a question so dangerous, so maddening, that it threatens to collapse reality as we know it. As the question spreads like a
... Read more
Whispers in the Shadows

by Morgan Blake ...

When defense attorney Emma Carter takes on the appeal of a notorious convicted murderer, she expects a straightforward case. Instead, she steps into a tangled web of lies, secrets, and betrayal that threatens to unravel everything she believes in. The city's darkest crimes have been pinned on Lucas Hale — a man whose cold confession left no room for doubt. But Emma senses something is off: ... Read more

Was $2.99 CAD Now $0.99 CAD or Free with Kobo Plus

When defense attorney Emma Carter takes on the appeal of a notorious convicted murderer, she expects a straightforward case. Instead, she steps into a tangled web of lies, secrets, and betrayal that threatens to unravel everything she believes in. The city's darkest crimes have been pinned on Lucas Hale — a man whose cold confession left no room for doubt. But Emma senses something is off:
... Read more
The Early Morning Routine: Quick Insights

by Morgan Blake ...

The Early Morning Routine: Quick InsightsYour mornings set the tone for your entire day. But what if a few simple tweaks could transform your mornings and your life?The Early Morning Routine: Quick Insights is your ultimate guide to crafting a morning routine that energizes your body, sharpens your mind, and fuels your goals all without overcomplicating your life. Packed with practical tips and ... Read more

$8.99 CAD or Free with Kobo Plus

The Early Morning Routine: Quick InsightsYour mornings set the tone for your entire day. But what if a few simple tweaks could transform your mornings and your life?The Early Morning Routine: Quick Insights is your ultimate guide to crafting a morning routine that energizes your body, sharpens your mind, and fuels your goals all without overcomplicating your life. Packed with practical tips and
... Read more
Speak Up, Fit In, Stand Out - The Smart Guide For US/UK International Students

by Steven Jones, Morgan Blake ...

Feeling lost in a new university? Unsure how to speak up, email professors, or make friends in the US or UK?"Speak Up, Fit In, Stand Out" is your essential, no-nonsense playbook for navigating the hidden rules of Western academia and social life. Forget vague advice—this guide gives you concrete scripts, practical tools, and cultural insights to thrive.Authored by Steven Jones, this book directly ... Read more

$5.99 CAD or Free with Kobo Plus

Feeling lost in a new university? Unsure how to speak up, email professors, or make friends in the US or UK?"Speak Up, Fit In, Stand Out" is your essential, no-nonsense playbook for navigating the hidden rules of Western academia and social life. Forget vague advice—this guide gives you concrete scripts, practical tools, and cultural insights to thrive.Authored by Steven Jones, this book directly
... Read more
From Jerks to Joy: Overcoming the Yips

by Morgan Blake ...

A practical guide to overcoming the yips and regaining confidence on the course.Discover proven strategies and inspiring stories to help you break free from involuntary movements and love golf again. ... Read more

$17.99 CAD or Free with Kobo Plus

A practical guide to overcoming the yips and regaining confidence on the course.Discover proven strategies and inspiring stories to help you break free from involuntary movements and love golf again.
... Read more

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Top Series in Canada

Dog's Eye View

The Customer of the Future

DIY Terrariums for Beginners: Build Your Own Miniature Ecosystem

The 8 Laws Of Customer-Focused Leadership

Buddy's Story

More Is More

Rogue Protocol: Conscience Not Found

The Perfect Answer Is No: A Quick Guide About Self-Respect and Control

The Universe's Worst Questions

Whispers in the Shadows

The Early Morning Routine: Quick Insights

Speak Up, Fit In, Stand Out - The Smart Guide For US/UK International Students

From Jerks to Joy: Overcoming the Yips

eReaders

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Available:

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Top Series in Canada

Dog's Eye View

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