Rakuten Kobo

Skip side bar filters

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

by Dr. Rick Brinkman, Dr. Rick Kirschner ...

The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and ... Read more

$18.99 CAD

The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and
... Read more
Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst

by Dr Rick Brinkman, Dr Rick Kirschner ...

The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than everToday, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t ... Read more

$27.99 CAD

The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than everToday, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t
... Read more
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

by Dr. Rick Brinkman, Dr. Rick Kirschner ...

The international bestseller--more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people ... Read more

$16.99 CAD

The international bestseller--more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people
... Read more
Dealing with Meetings You Can't Stand: Meet Less and Do More

by Dr Rick Brinkman ...

The proven process for making the most of every business meeting—from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful—and a lot more productive—comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as ... Read more

$29.99 CAD

The proven process for making the most of every business meeting—from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful—and a lot more productive—comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as
... Read more
Audiobook

Dealing With People You Can't Stand, 4th Edition

How to Bring Out the Best in People at Their Worst

by Rick Brinkman, Rick Kirschner ...

Narrated by Walter Dixon ...

Unabridged

15 hours 32 min

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether.The global bestseller Dealing with People ... Read more

$35.72 CAD or Free with Kobo Plus

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether.The global bestseller Dealing with People
... Read more
Audiobook

Dealing with People You Can’t Stand, Revised and Expanded Third Edition

How to Bring Out the Best in People at Their Worst

by Rick Brinkman, Rick Kirschner ...

Unabridged

11 hours 4 min

The classic guide to bringing out the best in people at their worst-updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and ... Read more

$35.99 CAD

The classic guide to bringing out the best in people at their worst-updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and
... Read more
Audiobook

Telecare

How To Provide Exceptional Customer Service Over the Phone

by CareerTrack Publications ...

Narrated by Rick Brinkman, Rick Kirschner ...

Unabridged

3 hours 50 min

Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.Studies show that satisfied customers will boast about their ... Read more

$17.99 CAD

Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.Studies show that satisfied customers will boast about their
... Read more
Audiobook

Dealing with Meetings You Can't Stand

Meet Less and Do More

by Rick Brinkman ...

Unabridged

4 hours 16 min

The proven process for making the most of every business meeting-from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful-and a lot more productive-comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as ... Read more

$17.99 CAD

The proven process for making the most of every business meeting-from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful-and a lot more productive-comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as
... Read more
Audiobook

Dealing with People You Can't Stand

How to Bring Out The Best in People at Their Worst

by Rick Brinkman, Rick Kirschner ...

Narrated by Rick Brinkman, Rick Kirschner ...

Unabridged

7 hours 29 min

With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid "people you can't stand."At best, such people can make life ... Read more

$25.99 CAD

With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid "people you can't stand."At best, such people can make life
... Read more

Powerful Phrases for Dealing with Difficult People

Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

by Renee Evenson ...

How to Manage Work Relationships in a Constructive Way that Leads to Success.Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.Communications expert Renee Evenson has written the definitive phrasebook on how to confront the ... Read more

$10.99 CAD

Also available as: Audiobook

How to Manage Work Relationships in a Constructive Way that Leads to Success.Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.Communications expert Renee Evenson has written the definitive phrasebook on how to confront the
... Read more

Also available as: Audiobook
The Highly Sensitive Person

How to Thrive When the World Overwhelms You

by Elaine N. Aron, Ph.D ...

NATIONAL BESTSELLER WITH NEARLY A MILLION COPIES SOLDAre you a highly sensitive person?Discover how to better understand yourself and create a fuller, richer life with this groundbreaking classic and internationally bestselling, life-changing guide by Dr. Elaine Aron, the research and clinical psychologist who first identified the Highly Sensitive trait, as well as an HSP herself.Revised and ... Read more

$12.99 CAD or Free with Kobo Plus

NATIONAL BESTSELLER WITH NEARLY A MILLION COPIES SOLDAre you a highly sensitive person?Discover how to better understand yourself and create a fuller, richer life with this groundbreaking classic and internationally bestselling, life-changing guide by Dr. Elaine Aron, the research and clinical psychologist who first identified the Highly Sensitive trait, as well as an HSP herself.Revised and
... Read more
Getting to Yes

Negotiating Agreement Without Giving In

by Roger Fisher, William L. Ury, Bruce Patton ...

INTERNATIONAL BESTSELLER • Learn the secret to successful negotiation with this proven, step-by-step strategy—now updated and revised.“The authors have packed a lot of commonsensical observation and advice into a concise, clearly written little book.”—Bloomberg BusinessweekOne of the key business texts of the modern era, Getting to Yes has helped millions of people learn a better way to negotiate. ... Read more

$14.99 CAD

INTERNATIONAL BESTSELLER • Learn the secret to successful negotiation with this proven, step-by-step strategy—now updated and revised.“The authors have packed a lot of commonsensical observation and advice into a concise, clearly written little book.”—Bloomberg BusinessweekOne of the key business texts of the modern era, Getting to Yes has helped millions of people learn a better way to negotiate.
... Read more

Rakuten Kobo

eReaders

Apps

Accessories

What is Kobo Super Points?

Reward Yourself

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

“rick brinkman”

Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Dealing with Meetings You Can't Stand: Meet Less and Do More

Dealing With People You Can't Stand, 4th Edition

Dealing with People You Can’t Stand, Revised and Expanded Third Edition

Telecare

Dealing with Meetings You Can't Stand

Dealing with People You Can't Stand

People who read these also enjoyed

Powerful Phrases for Dealing with Difficult People

The Highly Sensitive Person

Getting to Yes

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

“rick brinkman”

Show:

People who read these also enjoyed