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  • Information Strategy Design and Practices

    Series series Business and Management (R0)
    Information Strategy Design and Practices develops a framework for designing information technology strategy for an organization. Beyond this, it establishes an approach to not only implement it, but sustain it. The framework explains how IT strategy should have an alignment to business to reap the benefits of business. The book contains five case studies in different domains: retail, real estate ... Read more

    $179.39 CAD

  • E-Commerce Strategy

    Text and Cases

    Series series Business and Management (R0)
    E-Commerce Strategy: Text and Cases provides the fundamental literature required for graduate students and practitioners to understand electronic commerce. Each chapter provides clearly designed learning objectives and review questions to highlight the major topics and goals. This book covers many of the new innovations and technologies that have been established for e-commerce site development. ... Read more

    $64.09 CAD

  • Business Process Reengineering

    Automation Decision Points in Process Reengineering

    Series series Business and Management (R0)
    Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires support from almost all the departments of the organization. Business Process Reengineering: Automation Decision Points in Process Reengineering offers a new framework based process reengineering and links ... Read more

    $64.09 CAD

  • Designing Knowledge Management-Enabled Business Strategies

    A Top-Down Approach

    Series series Business and Management (R0)
    This book provides a practical approach to designing and implementing a Knowledge Management (KM) Strategy. The book explains how to design KM strategy so as to align business goals with KM objectives. The book also presents an approach for implementing KM strategy so as to make it sustainable. It covers all basic KM concepts, components of KM and the steps that are required for designing a KM ... Read more

    $64.09 CAD

  • Cloud Computing and ROI

    A New Framework for IT Strategy

    Series series Business and Management (R0)
    This book develops an IT strategy for cloud computing that helps businesses evaluate their readiness for cloud services and calculate the ROI. The framework provided helps reduce risks involved in transitioning from traditional “on site” IT strategy to virtual “cloud computing.” Since the advent of cloud computing, many organizations have made substantial gains implementing this innovation. Cloud ... Read more

    $96.09 CAD

  • Service Quality in Indian Hospitals

    Perspectives from an Emerging Market

    Series series Business and Management (R0)
    This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of ... Read more

    $64.09 CAD

  • Business Research Methods

    An Applied Orientation

    Series series Business and Management (R0)
    Since research is best learned by doing, this book emphasizes a hands-on, do-it yourself approach. The readers have many opportunities to see how business researches affect and support management decision. The book used a case study approach for all the chapters with interactive videos. The book gave emphasis to quantitative data analysis using a software program, IBM SPSS 20.0. The data analysis ... Read more

    $115.29 CAD

  • Information Theory and Best Practices in the IT Industry

    Series series Business and Management (R0)
    The importance of benchmarking in the service sector is well recognized as it helps in continuous improvement in products and work processes. Through benchmarking, companies have strived to implement best practices in order to remain competitive in the product- market in which they operate. However studies on benchmarking, particularly in the software development sector, have neglected using ... Read more

    $115.29 CAD

  • Enhancing the Dining Experience through Augmented and Virtual Reality Technology

    An Indian Perspective

    Enhancing the Dining Experience through Augmented and Virtual Reality Technology: An Indian Perspective explores the transformative impact of immersive technologies on food and beverage service operations. With a focus on the Indian hospitality sector, this book examines how augmented reality (AR) and virtual reality (VR) are reshaping the dining experience by creating engaging, multisensory ... Read more

    $115.99 CAD

  • Process Automation Strategy in Services, Manufacturing and Construction

    The importance of automation in the various industries has increased dramatically in recent years; business process automation serves to enhance product quality, improve process safety and plant availability, and efficiently utilize resources and lower emissions. With almost every industry facing sweeping and unprecedented change, Process Automation Strategy in Services, Manufacturing and ... Read more

    $120.99 CAD

  • The Online Healthcare Community

    Pioneering Inclusive Healthcare Support in Developing Countries

    The shift from in-person to online health services has now become a driving force in delivering efficient healthcare, especially in developing countries where this need is imperative. The Online Health Community (OHC) serves as a virtual platform where individuals, including patients, medical professionals, caregivers, and families, can learn about illnesses, offer support, and connect with others ... Read more

    $115.99 CAD

  • Change Management for Organizations

    Lessons from Political Upheaval in India

    Change management is a better or smarter approach to initiate a change via behavioral aspects. As it is the power to innovate which is a unique strength for companies, the need for strategies to tackle change management within the firm is evident. This work demonstrates how a firm can learn change management from political upheavals, thus providing benefits to the entire value chain. Through ... Read more

    $136.99 CAD