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The Revelation Conversation

Inspire Greater Employee Engagement by Connecting to Purpose

by Steve Curtin ...

Narrated by Sean Pratt ...

Unabridged

4 hours 37 min

Discover a breakthrough way to link employees' daily job duties to the organization's purpose, and watch employee engagement, productivity, and customer satisfaction soar!Leaders and managers-especially those with customer-facing employees-want engaged, positive employees who are filled with purpose. The problem is they falsely assume that simply regurgitating the corporate mission statement at ... Read more

$21.97 CAD or Free with Kobo Plus

Also available as: eBook

Discover a breakthrough way to link employees' daily job duties to the organization's purpose, and watch employee engagement, productivity, and customer satisfaction soar!Leaders and managers-especially those with customer-facing employees-want engaged, positive employees who are filled with purpose. The problem is they falsely assume that simply regurgitating the corporate mission statement at
... Read more

Also available as: eBook
Chicago Boxing

by J.J. Johnston, Sean Curtin ...

Series series Images of Sports
Professor Mike Donovan, Battling Nelson�"The Durable Dane," and "Stockyards" Harold Smith� their stories are as colorful as their names. Chicago�s boxing history is as exciting and unpredictable as any prize fight within the ring. Some of the most memorable bouts�great, infamous or otherwise�took place in the city�s clubs, parks and arenas, and Chicago has seen its share of champions and top ... Read more

$17.91 CAD or Free with Kobo Plus

Professor Mike Donovan, Battling Nelson�"The Durable Dane," and "Stockyards" Harold Smith� their stories are as colorful as their names. Chicago�s boxing history is as exciting and unpredictable as any prize fight within the ring. Some of the most memorable bouts�great, infamous or otherwise�took place in the city�s clubs, parks and arenas, and Chicago has seen its share of champions and top
... Read more
Audiobook

Audiobook

Delight Your Customers

7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

by Steve Curtin ...

Narrated by Sean Pratt ...

Unabridged

6 hours 29 min

When asked what their work entails, most employees list the duties or tasks associated with their job roles. Very few refer to the true essence of their job, their highest priority at work: to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a ... Read more

Was $38.99 CAD Now $28.84 CAD or Free with Kobo Plus

Also available as: eBook

When asked what their work entails, most employees list the duties or tasks associated with their job roles. Very few refer to the true essence of their job, their highest priority at work: to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a
... Read more

Also available as: eBook

Wrigley Field

100 Stories for 100 Years

by Dan Campana, Rob Carroll, Kerry Wood ...

A collection of stories, photos, and memories for those who love the Chicago Cubs' legendary ballpark.Wrigley Field occupies a sacred space in the hearts of Cubs fans and in the soul of Wrigleyville. With contributions from those in the stands, on the field, and behind the scenes over the years—among them Bob Costas, Rick Sutcliffe, Ferguson Jenkins, Steve Stone, and many more—this informal oral ... Read more

$15.19 CAD or Free with Kobo Plus

A collection of stories, photos, and memories for those who love the Chicago Cubs' legendary ballpark.Wrigley Field occupies a sacred space in the hearts of Cubs fans and in the soul of Wrigleyville. With contributions from those in the stands, on the field, and behind the scenes over the years—among them Bob Costas, Rick Sutcliffe, Ferguson Jenkins, Steve Stone, and many more—this informal oral
... Read more
Wrestling in Akron

by Dale Pierce ...

Series series Images of Sports
From the time it was founded in 1825, Akron was a town on the move. Once known as the �Rubber Capitol of the World,� it brought droves of new workers to downtown and the suburban areas. With expansion came a need for entertainment, and wrestling was there for the multitudes. From the contrast of high school amateurs on mats to snarling villains and heroes in the professional ring, the sport ... Read more

$17.91 CAD or Free with Kobo Plus

From the time it was founded in 1825, Akron was a town on the move. Once known as the �Rubber Capitol of the World,� it brought droves of new workers to downtown and the suburban areas. With expansion came a need for entertainment, and wrestling was there for the multitudes. From the contrast of high school amateurs on mats to snarling villains and heroes in the professional ring, the sport
... Read more
Minnesota's Angling Past

by Thomas A. Uehling ...

Series series Images of America
The importance of fishing in Minnesota goes back thousands of years: first as a means of critical subsistence and then, in the last 200 years, as a major economic influence. In the 1800s, anglers seeking pristine lakes with ample fish traveled to Minnesota on the railroads. The widespread use of automobiles and an improving road system rapidly increased the state�s accessibility in the 1900s, and ... Read more

$17.91 CAD or Free with Kobo Plus

The importance of fishing in Minnesota goes back thousands of years: first as a means of critical subsistence and then, in the last 200 years, as a major economic influence. In the 1800s, anglers seeking pristine lakes with ample fish traveled to Minnesota on the railroads. The widespread use of automobiles and an improving road system rapidly increased the state�s accessibility in the 1900s, and
... Read more
Marietta College Baseball

The Story of the 'Etta Express

by Gary Caruso ...

Series series Sports
Nestled at the confluence of the Muskingum and Ohio Rivers in the first permanent settlement in the Northwest Territory resides one of the most dominant college baseball dynasties in the nation. The Marietta College Pioneers�known as the �Etta Express for the way they�ve barreled over opponents for half a century�own a record five NCAA Division III National Championships, including 2011. Finally, ... Read more

$17.91 CAD or Free with Kobo Plus

Nestled at the confluence of the Muskingum and Ohio Rivers in the first permanent settlement in the Northwest Territory resides one of the most dominant college baseball dynasties in the nation. The Marietta College Pioneers�known as the �Etta Express for the way they�ve barreled over opponents for half a century�own a record five NCAA Division III National Championships, including 2011. Finally,
... Read more
Chicago Cubs

1926-1940

by Art Ahrens ...

Series series Images of Baseball
The Chicago Cubs of the mid-1920s through 1940 were one of the most talented and exciting ball clubs the city ever produced. The Northsiders enjoyed 14 consecutive winning seasons and claimed the National League pennant four times (1929, 1932, 1935, and 1938), but fell to a dominant American League club in each World Series appearance. Four legendary baseball names led these Cub teams during this ... Read more

$17.96 CAD or Free with Kobo Plus

The Chicago Cubs of the mid-1920s through 1940 were one of the most talented and exciting ball clubs the city ever produced. The Northsiders enjoyed 14 consecutive winning seasons and claimed the National League pennant four times (1929, 1932, 1935, and 1938), but fell to a dominant American League club in each World Series appearance. Four legendary baseball names led these Cub teams during this
... Read more
Baseball in Fort Wayne

by Chad Gramling ...

Series series Images of Baseball
The Fort Wayne Wizards� 1993 arrival marked the beginning of professional baseball in northeast Indiana for many. However, the city boasts a rich baseball heritage that traces its roots to the very origins of the game. In fact, baseball and its record books begin with Fort Wayne. Over more than 135 years, dozens of teams have called Fort Wayne their homefield, making players into local legends and ... Read more

$17.96 CAD or Free with Kobo Plus

The Fort Wayne Wizards� 1993 arrival marked the beginning of professional baseball in northeast Indiana for many. However, the city boasts a rich baseball heritage that traces its roots to the very origins of the game. In fact, baseball and its record books begin with Fort Wayne. Over more than 135 years, dozens of teams have called Fort Wayne their homefield, making players into local legends and
... Read more
Cincinnati Hoops

Images of Sports

by Kevin Grace ...

Oscar Robertson, Jack Twyman, and the Cincinnati Royals. The University of Cincinnati and Xavier University in their annual crosstown shootout, one of the nation's great rivalries. Legendary coaches like Mary Jo Huismann and Bob Huggins. The longest game in college basketball history (seven overtimes!) and the creation of long baggy basketball shorts. The venerable Cincinnati Gardens and the ... Read more

$17.59 CAD or Free with Kobo Plus

Oscar Robertson, Jack Twyman, and the Cincinnati Royals. The University of Cincinnati and Xavier University in their annual crosstown shootout, one of the nation's great rivalries. Legendary coaches like Mary Jo Huismann and Bob Huggins. The longest game in college basketball history (seven overtimes!) and the creation of long baggy basketball shorts. The venerable Cincinnati Gardens and the
... Read more
The Cleveland Grand Prix

An American Show Jumping First

by Betty Weibel ...

Home to inventors of the first automobile, airplane and professional baseball team, Ohio is also the birthplace of the first horse show jumping grand prix in the Western Hemisphere. Longtime fans can relive the exciting victories of some of the finest horses and riders in history, while newcomers can experience the Cleveland Grand Prix's glory years as the premier summer social tradition for ... Read more

$17.59 CAD or Free with Kobo Plus

Home to inventors of the first automobile, airplane and professional baseball team, Ohio is also the birthplace of the first horse show jumping grand prix in the Western Hemisphere. Longtime fans can relive the exciting victories of some of the finest horses and riders in history, while newcomers can experience the Cleveland Grand Prix's glory years as the premier summer social tradition for
... Read more
Baseball in Detroit

1886-1968

by David Lee Poremba ...

Series series Images of America
Baseball in Detroit documents nearly a century of this sport, following the Detroit Tigers closely.Covering over 80 years of America's favorite pastime, Baseball in Detroit 1886-1968 takes fans back to the glory days of Ty Cobb in the early 20th century and follows the progress of the Detroit Tigers. From the three-time pennant winners of this century's first decade to the last real championship ... Read more

$17.96 CAD or Free with Kobo Plus

Baseball in Detroit documents nearly a century of this sport, following the Detroit Tigers closely.Covering over 80 years of America's favorite pastime, Baseball in Detroit 1886-1968 takes fans back to the glory days of Ty Cobb in the early 20th century and follows the progress of the Detroit Tigers. From the three-time pennant winners of this century's first decade to the last real championship
... Read more

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Wrigley Field

Wrestling in Akron

Minnesota's Angling Past

Marietta College Baseball

Chicago Cubs

Baseball in Fort Wayne

Cincinnati Hoops

The Cleveland Grand Prix

Baseball in Detroit

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