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  • AI Management System Certification According to the ISO/IEC 42001 Standard

    How to Audit, Certify, and Build Responsible AI Systems

    The book guides the reader through the auditing and compliance process of the newly released ISO Artificial Intelligence standard. It provides tools and best practices on how to put together an AI management system that is certifiable and sheds light on ethical and legal challenges business leaders struggle with to make their AI system comply with existing laws and regulations, and the ethical ... Read more

    $100.99 CAD

  • Using the ISO 56002 Innovation Management System

    A Practical Guide for Implementation and Building a Culture of Innovation

    Series series Management Handbooks for Results
    In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on ... Read more

    $90.99 CAD

  • Managing Innovative Projects and Programs

    Using the ISO 56000 Standards for Guidance and Implementation

    Series series Management Handbooks for Results
    It has been estimated that over 75% of the innovative projects that begin through the Innovation Management System (IMS) are either failures or they failed to produce the desired results. The biggest wastes most medium- to large-size organizations face are the waste of money, time, reputation, opportunity, and income that these failures are costing them. Following this book’s recommendations could ... Read more

    $114.99 CAD

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    The Essence of Efficiency Road to Profitability Power of Sustainability

    This book is unlike many other books you may see on the bookshelf that focus on the theory of LEAN management. It goes beyond theory to provide practical examples and actual case studies to enhance the understanding of LEAN concepts. It is also as a valuable source of practical ideas. ... Read more

    $5.99 CAD

  • From Voices to Results - Voice of Customer Questions, Tools and Analysis

    Proven techniques for understanding and engaging with your customers

    Make the right decisions about your products and services by listening effectively to the people that matter – your customersKey FeaturesUnderstand the core components, processes and technologies available for a VOC initiativeStructure effective VOC programs and turn VOC into actionable product successA handy guide to help you identify the hidden needs of your customers and strengthen your ... Read more

    $37.99 CAD or Free with Kobo Plus

  • Smart Digital Manufacturing

    A Guide for Digital Transformation with Real Case Studies Across Industries

    Edited by Rene Wolf, Raffaello Lepratti ...
    The world progresses toward Industry 4.0, and manufacturers are challenged to successfully navigate this unique digital journey. To some, digitalization is a golden opportunity; to others, it is a necessary evil. But to optimist and pessimist alike, there is a widespread puzzlement over the practical details of digitalization. To many manufacturers, digital transformation is a vague and confusing ... Read more

    $32.99 CAD

  • Experience My Brand

    How Successful Companies Develop Loyal Customers and Increase Profits

    by Joe Tawfik ...
    Author Joe Tawfik presents an assured collection of valuable insights in Experience My Brand that are based on his 25-plus years in senior management. His expertise as CEO of business services companies in particular underlies his assertion that to differentiate itself in the age of digital disruption, a company must make branded customer experience part of its corporate strategy. Rather than ... Read more

    $10.99 CAD or Free with Kobo Plus

  • HBR Guide to AI Basics for Managers

    Series series HBR Guide
    AI is ready for business. Are you ready for AI?From financial modeling and product design to performance management and hiring decisions, AI and machine learning are becoming everyday tools for managers at businesses of all sizes. But AI systems come with benefits and downsides—and if you can't make sense of them, you're not going to make the right decisions.Whether you need to get up to speed ... Read more

    $23.99 CAD or Free with Kobo Plus

  • 2600 Phrases for Effective Performance Reviews

    Ready-to-Use Words and Phrases That Really Get Results

    by Paul Falcone ...
    This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round.Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across ... Read more

    $17.99 CAD

  • The Chief AI Officer's Handbook

    Master AI leadership with strategies to innovate, overcome challenges, and drive business growth

    Empower your leadership with this detailed guide for CAIOs and business leaders to drive innovation, address complex challenges, and implement ethical AI strategies Free with your book: PDF Copy, AI Assistant, and Next-Gen ReaderKey FeaturesExplore practical frameworks for effective AI team building and team managementImplement and Optimize AI Agents and Agentic Systems through design and ... Read more

    $40.99 CAD or Free with Kobo Plus

  • Six Simple Rules

    How to Manage Complexity without Getting Complicated

    New tools for managing complexityDoes your organization manage complexity by making things more complicated? If so, you are not alone.According to The Boston Consulting Group’s fascinating Complexity Index, business complexity has increased sixfold during the past sixty years. And, all the while, organizational complicatedness-that is, the number of structures, processes, committees, decision ... Read more

    $36.99 CAD or Free with Kobo Plus

  • IAPP AIGP Artificial Intelligence Governance Professional Study Guide

    Series series Sybex Study Guide
    An accurate guide to success on the AIGP certification exam and an essential resource for technology and business professionals with an interest in artificial intelligence governance - now includes a downloadable supplement to get you up to date on the current AIGP 2.1 exam for 2026-2027!In the IAPP AIGP Artificial Intelligence Governance Professional Study Guide, tech educator and author of more ... Read more

    $69.99 CAD