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The Psychology of the Dentist-Patient Relationship

by Stephen Bochner ...

Series series Behavioral Science and Psychology (R0)
The Psychology of the Dentist-Patient Relationship acquaints dentists with the underlying interpersonal dynamics of their professional work. The author has reviewed the dental and psychological literature about the behavior of dentists and their patients, and used this evidence to evaluate critically the various theoretical models of the dentist-patient relationship. A major aim of this book is to ... Read more

$64.99 CAD

The Psychology of the Dentist-Patient Relationship acquaints dentists with the underlying interpersonal dynamics of their professional work. The author has reviewed the dental and psychological literature about the behavior of dentists and their patients, and used this evidence to evaluate critically the various theoretical models of the dentist-patient relationship. A major aim of this book is to
... Read more
The Psychology of Culture Shock

by Colleen Ward, Stephen Bochner, Adrian Furnham ...

Crossing cultures can be a stimulating and rewarding adventure. It can also be a stressful and bewildering experience. This thoroughly revised and updated edition of Furnham and Bochner's classic Culture Shock (1986) examines the psychological and social processes involved in intercultural contact, including learning new culture specific skills, managing stress and coping with an unfamiliar ... Read more

$48.08 CAD

Crossing cultures can be a stimulating and rewarding adventure. It can also be a stressful and bewildering experience. This thoroughly revised and updated edition of Furnham and Bochner's classic Culture Shock (1986) examines the psychological and social processes involved in intercultural contact, including learning new culture specific skills, managing stress and coping with an unfamiliar
... Read more
Psychology Culture Shock

by Colleen Ward, Stephen Bochner, Adrian Furnham ...

Crossing cultures can be a stimulating and rewarding adventure. It can also be a stressful and bewildering experience. This thoroughly revised and updated edition of Furnham and Bochner's classic Culture Shock (1986) examines the psychological and social processes involved in intercultural contact, including learning new culture-specific skills, managing stress and coping with an unfamiliar ... Read more

$83.99 CAD

Crossing cultures can be a stimulating and rewarding adventure. It can also be a stressful and bewildering experience. This thoroughly revised and updated edition of Furnham and Bochner's classic Culture Shock (1986) examines the psychological and social processes involved in intercultural contact, including learning new culture-specific skills, managing stress and coping with an unfamiliar
... Read more
Audiobook

Total Quality Management

The New Management Model

by Stephen George ...

Narrated by Lloyd Bochner ...

Unabridged

2 hours 25 min

The quality movement prompted many companies to question their entire way of operating. To understand and profit from the concept of Total Quality Management, companies must pay particular attention to the first word in the phrase: total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and ... Read more

$39.99 CAD or Free with Kobo Plus

The quality movement prompted many companies to question their entire way of operating. To understand and profit from the concept of Total Quality Management, companies must pay particular attention to the first word in the phrase: total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and
... Read more
Audiobook

Total Quality Management

Customers and Products

by Stephen George ...

Narrated by Lloyd Bochner ...

Unabridged

2 hours 26 min

More than ever, customer relations and engagement are key components of a company's success. Companies that are intent on tracking their customer's ever-changing requirements and improving their services know the best business management model begins with customer focus and ends with customer satisfaction. Total Quality Management: Customers and Products explores how meeting customers' needs and ... Read more

$39.99 CAD or Free with Kobo Plus

More than ever, customer relations and engagement are key components of a company's success. Companies that are intent on tracking their customer's ever-changing requirements and improving their services know the best business management model begins with customer focus and ends with customer satisfaction. Total Quality Management: Customers and Products explores how meeting customers' needs and
... Read more
Audiobook

Total Quality Management

Managing Employees

by Stephen George ...

Narrated by Lloyd Bochner ...

Unabridged

2 hours 25 min

Some companies waste millions of dollars on team building, benchmarking, and other quality initiatives, while others save millions with the same initiatives. What makes the difference? Total Quality Management. Employee involvement works, but only as a way of running a business—not as a short-term solution or an intriguing experiment. Integrating initiatives into a systematic quality improvement ... Read more

$39.99 CAD or Free with Kobo Plus

Some companies waste millions of dollars on team building, benchmarking, and other quality initiatives, while others save millions with the same initiatives. What makes the difference? Total Quality Management. Employee involvement works, but only as a way of running a business—not as a short-term solution or an intriguing experiment. Integrating initiatives into a systematic quality improvement
... Read more
Audiobook

Total Quality Management

Strategic Planning

by Stephen George ...

Narrated by Lloyd Bochner ...

Unabridged

1 hour 43 min

Part of a series to cover the range of business functions in a typical MBA course, Total Quality Management: Strategic Planning teaches how to integrate strategic quality and business planning to create one tactical process for your entire business. Developed by two leading quality control experts, this well-researched, step-by-step guide helps your company successfully transition from traditional ... Read more

$39.99 CAD or Free with Kobo Plus

Part of a series to cover the range of business functions in a typical MBA course, Total Quality Management: Strategic Planning teaches how to integrate strategic quality and business planning to create one tactical process for your entire business. Developed by two leading quality control experts, this well-researched, step-by-step guide helps your company successfully transition from traditional
... Read more

Handbook of Children's Rights

Global and Multidisciplinary Perspectives

Edited by Martin D. Ruck, Michele Peterson-Badali, Michael Freeman ...

While the notion of young people as individuals worthy or capable of having rights is of relatively recent origin, over the past several decades there has been a substantial increase in both social and political commitment to children’s rights as well as a tendency to grant young people some of the rights that were typically accorded only to adults. In addition, there has been a noticeable shift ... Read more

$261.99 CAD

While the notion of young people as individuals worthy or capable of having rights is of relatively recent origin, over the past several decades there has been a substantial increase in both social and political commitment to children’s rights as well as a tendency to grant young people some of the rights that were typically accorded only to adults. In addition, there has been a noticeable shift
... Read more
The Politics of Evidence

From evidence-based policy to the good governance of evidence

by Justin Parkhurst ...

Series series Routledge Studies in Governance and Public Policy
The Open Access version of this book, available at http://www.tandfebooks.com/, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license.There has been an enormous increase in interest in the use of evidence for public policymaking, but the vast majority of work on the subject has failed to engage with the political nature of decision making and how ... Read more

Free

The Open Access version of this book, available at http://www.tandfebooks.com/, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license.There has been an enormous increase in interest in the use of evidence for public policymaking, but the vast majority of work on the subject has failed to engage with the political nature of decision making and how
... Read more
Understanding Social Psychology Across Cultures

Engaging with Others in a Changing World

by Ronald Fischer, Peter B Smith, Vivian L. Vignoles, Michael H. (Harris) Bond ...

Understanding Social Psychology Across Cultures Second Edition starts by asking why social psychology needs a cross-cultural perspective. It then examines cultural differences and their origins, before addressing traditional social psychological themes cross-culturally, for example group processes, self and identity, intergroup relations. Themes of contemporary relevance including migration, ... Read more

$103.19 CAD

Understanding Social Psychology Across Cultures Second Edition starts by asking why social psychology needs a cross-cultural perspective. It then examines cultural differences and their origins, before addressing traditional social psychological themes cross-culturally, for example group processes, self and identity, intergroup relations. Themes of contemporary relevance including migration,
... Read more
Inclusive Education

by Harry (Professor in Special Education and Educational Psychology Daniels, Philip (Professor of Special Education Needs Garner ...

This volume provides overviews and approaches to inclusive education from around the world. It defines the philosophical, political, educational and social implications of "inclusion", and maps out the dilemmas facing its successful implementation. ... Read more

$86.99 CAD

This volume provides overviews and approaches to inclusive education from around the world. It defines the philosophical, political, educational and social implications of "inclusion", and maps out the dilemmas facing its successful implementation.
... Read more
Cruel but Not Unusual

Violence in Canadian Families, 2nd Edition

Edited by Ramona Alaggia, PhD, Cathy Vine ...

Violence in families and intimate relationships affects a significant proportion of the population—from very young children to the elderly—with far-reaching and often devastating consequences. Cruel but Not Unusual draws on the expertise of scholars and practitioners to present readers with the latest research and thinking about the history, conditions, and impact of violence in these contexts. ... Read more

$48.99 CAD

Violence in families and intimate relationships affects a significant proportion of the population—from very young children to the elderly—with far-reaching and often devastating consequences. Cruel but Not Unusual draws on the expertise of scholars and practitioners to present readers with the latest research and thinking about the history, conditions, and impact of violence in these contexts.
... Read more

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Handbook of Children's Rights

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