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The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

by Steven Dinkin, Barbara Filner, Lisa Maxwell ...

The proven four-step method for improving communication and managing conflict in any healthcare settingThe Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small."A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how ... Read more

$21.99 CAD

The proven four-step method for improving communication and managing conflict in any healthcare settingThe Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small."A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how
... Read more
The Exchange

A Bold and Proven Approach to Resolving Workplace Conflict

by Steven Dinkin, Barbara Filner, Lisa Maxwell ...

This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial. ... Read more

$83.81 CAD

This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
... Read more
Audiobook

Not Easily Broken

Wisdom for Dating and Marriage with Christ at the Center

by Joyce Dinkins, Steven Dinkins ...

Narrated by Joyce Dinkins, Steven Dinkins ...

Unabridged

8 hours 9 min

See How God Wove Their Hearts Together—and Trust Him with YoursJoyce and Steven have a sweet love story. After 37 years of marriage, they still cast affectionate glances. Although their romance is very much alive, they would be the first to tell you the key to building a marriage that lasts depends on one thing: God’s presence.In this unique book that is part memoir, part self-help, and part ... Read more

$27.99 CAD or Free with Kobo Plus

Also available as: eBook

See How God Wove Their Hearts Together—and Trust Him with YoursJoyce and Steven have a sweet love story. After 37 years of marriage, they still cast affectionate glances. Although their romance is very much alive, they would be the first to tell you the key to building a marriage that lasts depends on one thing: God’s presence.In this unique book that is part memoir, part self-help, and part
... Read more

Also available as: eBook
Not Easily Broken

Wisdom for Dating and Marriage with Christ at the Center

by Joyce Dinkins, Steven Dinkins ...

See How God Wove Their Hearts Together—and Trust Him with YoursJoyce and Steven have a sweet love story. After 37 years of marriage, they still cast affectionate glances. Although their romance is very much alive, they would be the first to tell you the key to building a marriage that lasts depends on one thing: God's presence.In this unique book that is part memoir, part self-help, and part ... Read more

$18.99 CAD or Free with Kobo Plus

Also available as: Audiobook

See How God Wove Their Hearts Together—and Trust Him with YoursJoyce and Steven have a sweet love story. After 37 years of marriage, they still cast affectionate glances. Although their romance is very much alive, they would be the first to tell you the key to building a marriage that lasts depends on one thing: God's presence.In this unique book that is part memoir, part self-help, and part
... Read more

Also available as: Audiobook

Learning Agility: Unlock the Lessons of Experience

by Hallenbeck ...

Experience is vital for a leader's success, but merely having an experience (such as a challenging new job, a stretch assignment, or an unexpected hardship) isn't enough. The best leaders know not just how to seek out developmental experiences, but how to extract the essential lessons within each experience and apply them to future situations. This book will walk you through a four step process ... Read more

$16.99 CAD

Experience is vital for a leader's success, but merely having an experience (such as a challenging new job, a stretch assignment, or an unexpected hardship) isn't enough. The best leaders know not just how to seek out developmental experiences, but how to extract the essential lessons within each experience and apply them to future situations. This book will walk you through a four step process
... Read more
The Little Book of Leadership Development

50 Ways to Bring Out the Leader in Every Employee

by Stephanie Allen, Mitchell KUSY ...

Authors Scott J. Allen and Mitchell Kusy redefine what we think of as traditional leadership in this tangible book that ascribes flexible yet concrete and proven actions to what can be a very abstract term.Rather than delving into lengthy exposition and analysis to help you understand what leadership is and how to develop it for yourself, this practical book enables you to design a straightforward ... Read more

$9.99 CAD

Authors Scott J. Allen and Mitchell Kusy redefine what we think of as traditional leadership in this tangible book that ascribes flexible yet concrete and proven actions to what can be a very abstract term.Rather than delving into lengthy exposition and analysis to help you understand what leadership is and how to develop it for yourself, this practical book enables you to design a straightforward
... Read more
The Making of a Manager

What to Do When Everyone Looks to You

by Julie Zhuo ...

**Instant Wall Street Journal Bestseller!Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing.**That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from ... Read more

Was $16.99 CAD Now $14.99 CAD

Also available as: Audiobook

**Instant Wall Street Journal Bestseller!Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing.**That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from
... Read more

Also available as: Audiobook
A Woman After God's Own Heart

by Elizabeth George ...

Change Your Priorities to Change Your Life and Your HomeYou will experience peace, order, and joy when you follow God's guidelines for every area of your life, and best of all, you will become a woman after His heart!Elizabeth George shares God's Word and woman-to-woman practical wisdom on how you can pursue God's priorities by...putting God first in your day, your heart, and your lifeimproving ... Read more

$17.99 CAD or Free with Kobo Plus

Change Your Priorities to Change Your Life and Your HomeYou will experience peace, order, and joy when you follow God's guidelines for every area of your life, and best of all, you will become a woman after His heart!Elizabeth George shares God's Word and woman-to-woman practical wisdom on how you can pursue God's priorities by...putting God first in your day, your heart, and your lifeimproving
... Read more
Finding God's Will

Seek Him, Know Him, Take the Next Step

by Gregg Matte ...

Pastor Gregg Matte writes, "God's will is not the needle in the haystack discovered only by 'Navy SEALs for Jesus'; it is actually the hay in the haystack to be found by every believer." This is great news for any Christian who has ever wondered about finding and living in the will of God. Through an extensive, intimate examination of God's encounter with Moses in the burning bush, Finding God's ... Read more

$12.99 CAD

Pastor Gregg Matte writes, "God's will is not the needle in the haystack discovered only by 'Navy SEALs for Jesus'; it is actually the hay in the haystack to be found by every believer." This is great news for any Christian who has ever wondered about finding and living in the will of God. Through an extensive, intimate examination of God's encounter with Moses in the burning bush, Finding God's
... Read more
God Will Make a Way

What to Do When You Don't Know What to Do

by Henry Cloud ...

God has always made a way for mankind. It's His nature. But many times we think we have to make the way ourselves. It's not until we realize that we don't know what to do that we are able to hear God's voice. God Will Make a Way is an approach to specific problems in the Christian's life, but more than that, it's a new approach to solving life itself. Drs. Cloud and Townsend introduce ten "life ... Read more

$6.99 CAD

God has always made a way for mankind. It's His nature. But many times we think we have to make the way ourselves. It's not until we realize that we don't know what to do that we are able to hear God's voice. God Will Make a Way is an approach to specific problems in the Christian's life, but more than that, it's a new approach to solving life itself. Drs. Cloud and Townsend introduce ten "life
... Read more
Work Happy

What Great Bosses Know

by Jill Geisler ...

Management guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work, and make workplaces happy and successful. In WORK HAPPY, she provides a practical, step-by-step guide, based on real-world experience, respected research, and lessons that will transform managers and their teams. It's a workshop-in-a-book, designed to ... Read more

$12.99 CAD

Also available as: Audiobook

Management guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work, and make workplaces happy and successful. In WORK HAPPY, she provides a practical, step-by-step guide, based on real-world experience, respected research, and lessons that will transform managers and their teams. It's a workshop-in-a-book, designed to
... Read more

Also available as: Audiobook
Only You Can Be You

21 Days to Making Your Life Count

by Erik Rees ...

Based on the psychological tenet that it takes twenty-one days for a new behavior to become a habit, Erik Rees presents twenty-one daily principles for reminding readers of their individual importance.“Make your life count.” These four simple words spoken at the funeral of a four-month-old child haunted the author, hitting him like a ton of bricks and causing him to wonder if he was making his own ... Read more

$16.99 CAD

Based on the psychological tenet that it takes twenty-one days for a new behavior to become a habit, Erik Rees presents twenty-one daily principles for reminding readers of their individual importance.“Make your life count.” These four simple words spoken at the funeral of a four-month-old child haunted the author, hitting him like a ton of bricks and causing him to wonder if he was making his own
... Read more

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“steven dinkin”

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

The Exchange

Not Easily Broken

Not Easily Broken

People who read these also enjoyed

Learning Agility: Unlock the Lessons of Experience

The Little Book of Leadership Development

The Making of a Manager

A Woman After God's Own Heart

Finding God's Will

God Will Make a Way

Work Happy

Only You Can Be You

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