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“todd w arnold”

Showing 1 - 12 of 12 results for “todd w arnold”
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  • Rethinking Utility Customer Care

    Satisfying Your Always-Connected, Always-On Customers

    by Todd W. Arnold ...
    Is your customer care ready for our connected world? Ubiquitous digital communication has created a customer that's always connected, always on. Utilities are adopting digital communication to connect to the grid, the meter, and the customer. Rethinking Utility Customer Care examines the convergence of these two trends-the "smart customer" with smart energy-revealing the implications, challenges, ... Read more

    $39.99 CAD

  • Hoodwinked

    An American Tragedy in the Era of Donald J. Trump

    by Anthony Todd Arnold ...
    To hoodwink means to deceive or trick, to cover, or to provide a false report to gain the advantage for a desired goal.The word is also textbook Donald J. Trump, who rose to political prominence when he questioned whether Barack Obama was born in the United States of America.Trump learned racism from his father Fred Trump Sr., who also taught other family members to live by the doctrine of white ... Read more

    $5.99 CAD

  • The Color of Love in a Black and White World

    by Anthony Todd Arnold, Daisy Alex Lloyd ...
    Genetically, all living things were created with the distinction male and female. However, the LGBT communities rationale for their sexual freedom, sexual self-determination, and changing their gender classification is this; "God made a grave error because he placed my soul in the wrong body." In fact, homosexuals say "biologically I am a boy, but in reality, I am a girl trapped in a boy's body." ... Read more

    $7.99 CAD

  • Philosophic Values and World Citizenship

    Locke to Obama and Beyond

    by Jacoby Adeshei Carter, Leonard Harris, Christopher J. Collins, Mac Mullan, Rose Cherubin, Robert Danisch, Chielozona Eze, Arnold L. Farr, A. Todd Franklin, Erin Kealey, Alain Locke, Greg Moses, Grant Silva, David Weinfeld ...
    In Philosophic Values and World Citizenship: Locke to Obama and Beyond, Alain Locke-the central promoter of the Harlem Renaissance, America's most famous African American pragmatist, the cultural referent for Renaissance movements in the Caribbean and Africa-is placed in conversation with leading philosophers and cultural figures in the modern world. The contributors to this collection compare and ... Read more

    $142.99 CAD

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    How Authentic Customer Connections Drive Superior Results

    by Bob Garfield, Doug Levy ...
    Today's brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where "likes" stand in for transactions and a mass audience is maddeningly elusive. There has to be a better way . . . As Lennon and McCartney wrote a half century ago, money can't buy you love. But in today's ... Read more

    Was $16.99 CAD Now $6.99 CAD

  • The Economy of Ireland

    National and Sectoral Policy Issues

    Edited by John W. O'Hagan, Carol Newman ...
    An essential book for students of economics as well as economists and policymakers. The twelfth edition of this enduring and popular book surveys all major changes in the Irish economy in the past fifteen years, with particular emphasis on the last five years. In this new edition, the authors examine: - The broad historical context to a study of the Irish economy. - Ireland's hard landing, ... Read more

    $32.99 CAD or Free with Kobo Plus

  • In Praise of Folly

    by Erasmus ...
    The Praise of Folly is an essay written in Latin in 1509 by Desiderius Erasmus of Rotterdam and first printed in June 1511. Inspired by previous works of the Italian humanist Faustino Perisauli, De Triumpho Stultitiae, it is a satirical attack on superstitions and other traditions of European society as well as on the Western Church.Erasmus revised and extended his work, which was originally ... Read more

    $1.99 CAD or Free with Kobo Plus

  • Nuclear Power: A Very Short Introduction

    A Very Short Introduction

    by Maxwell Irvine ...
    Series series Very Short Introductions
    With the World desperate to find energy sources that do not emit carbon gasses, nuclear power is back on the agenda and in the news, following the increasing cost of fossil fuels and concerns about the security of their future supply. However, the term 'nuclear power' causes anxiety in many people and there is confusion concerning the nature and extent of the associated risks. Here, Maxwell Irvine ... Read more

    $11.99 CAD

  • The Seekers

    The Story of Man's Continuing Quest to Understand His World

    by Daniel J. Boorstin ...
    Series Book 3 - Knowledge Series
    Throughout history, from the time of Socrates to our own modern age, the human race has sought the answers to fundamental questions of life: Who are we? Why are we here?In his previous national bestsellers, The Discoverers and The Creators , Daniel J. Boorstin first told brilliantly how e discovered the reality of our world, and then he celebrated man's achievements in the arts. He now turns to ... Read more

    $10.99 CAD

  • Complaint Management Excellence

    Creating Customer Loyalty through Service Recovery

    by Sarah Cook ...
    Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can both lose existing customers and alienate potential new ones. Complaint Management Excellence provides practical advice, tools and techniques for ... Read more

    $57.99 CAD

  • A Short History of Truth

    Consolations for a Post-Truth World

    by Julian Baggini ...
    How did we find ourselves in a "post-truth" world of "alternative facts"? And can we get out of it? A Short History of Truth sets out to answer these questions by looking at the complex history of truth and falsehood. It identifies ten types of supposed truth and explains how easily each can become the midwife of falsehood. There is no species of truth that we can rely on unquestioningly, but that ... Read more

    $7.99 CAD

  • Wrong-Doing, Truth-Telling

    The Function of Avowal in Justice

    by Michel Foucault ...
    Translated by Stephen W. Sawyer ...
    Three years before his death, Michel Foucault delivered a series of lectures at the Catholic University of Louvain that until recently remained almost unknown. These lectures—which focus on the role of avowal, or confession, in the determination of truth and justice—provide the missing link between Foucault’s early work on madness, delinquency, and sexuality and his later explorations of ... Read more

    $31.99 CAD