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Wanderings and Crossroads

Touch and Participation in Psychiatry and Other Peace Work

by Tom Andersen ...

Series series The Systemic Thinking and Practice Series
Wanderings and Crossroads: Touch and Participation in Psychiatry and Other Peace Work is made up of three unfinished manuscripts that Andersen was working on at the time of his death, deftly and expertly brought together by the volume editors, and published here in English for the first time.Tom Andersen continues to have a huge influence on the systemic and family therapy field, and on mental ... Read more

$68.99 CAD

Wanderings and Crossroads: Touch and Participation in Psychiatry and Other Peace Work is made up of three unfinished manuscripts that Andersen was working on at the time of his death, deftly and expertly brought together by the volume editors, and published here in English for the first time.Tom Andersen continues to have a huge influence on the systemic and family therapy field, and on mental
... Read more
Mapping Work Processes

by Bjorn Andersen, Tom Natland Fagerhaug, Bjørnar Henriksen ...

This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it ... Read more

$65.99 CAD or Free with Kobo Plus

This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it
... Read more
Root Cause Analysis

Simplified Tools and Techniques

by Bjorn Andersen, Tom Fagerhaug ...

This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to ... Read more

$81.99 CAD or Free with Kobo Plus

This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to
... Read more
ASQ Pocket Guide to Root Cause Analysis

by Bjørn Andersen, Tom Fagerhaug ...

All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and death. The purpose of this pocket guide is to provide you with easily accessible knowledge about the ... Read more

$31.99 CAD or Free with Kobo Plus

All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and death. The purpose of this pocket guide is to provide you with easily accessible knowledge about the
... Read more
Reset

How This Crisis Can Restore Our Values and Renew America

by Kurt Andersen ...

“This is the end of the world as we’ve known it,” Kurt Andersen writes in Reset. “But it isn’t the end of the world.” In this smart and refreshingly hopeful book, Andersen–a brilliant analyst and synthesizer of historical and cultural trends, as well as a bestselling novelist and host of public radio’s Studio 360–shows us why the current economic crisis is actually a moment of great opportunity to ... Read more

$7.99 CAD

Also available as: Audiobook

“This is the end of the world as we’ve known it,” Kurt Andersen writes in Reset. “But it isn’t the end of the world.” In this smart and refreshingly hopeful book, Andersen–a brilliant analyst and synthesizer of historical and cultural trends, as well as a bestselling novelist and host of public radio’s Studio 360–shows us why the current economic crisis is actually a moment of great opportunity to
... Read more

Also available as: Audiobook
More than Beards, Bellies and Biceps

The Story of the 1993 Phillies (And the Phillie Phanatic Too)

by Bob Gordon, Tom Burgoyne ...

Stubble scruffed up their chins. Tobacco wads ballooned their cheeks. The 1993 Philadelphia Phillies had the look of a slow-pitch softball team itching to kick some serious butt. They did kick butt, too, on and off the field. “They lived the life of professional baseball players as fully as it can be done,” manager Jim Fregosi said. Though they weren’t a photogenic bunch, their mugs were ... Read more

$18.99 CAD

Stubble scruffed up their chins. Tobacco wads ballooned their cheeks. The 1993 Philadelphia Phillies had the look of a slow-pitch softball team itching to kick some serious butt. They did kick butt, too, on and off the field. “They lived the life of professional baseball players as fully as it can be done,” manager Jim Fregosi said. Though they weren’t a photogenic bunch, their mugs were
... Read more

Project Quality Management, Second Edition

Why, What and How

by Ken Rose ...

Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning ... Read more

$32.99 CAD

Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning
... Read more
ISO 9001 in Plain English

by Craig Cochran ...

Why does ISO 9001 have to be so confusing? It doesnt. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.This straightforward book is ideal for people ... Read more

$37.03 CAD

Why does ISO 9001 have to be so confusing? It doesnt. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.This straightforward book is ideal for people
... Read more
Project Quality Management

Why, What and How

by Ken Rose ...

This highly focused book approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured products to give project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes in any domain. This user-friendly guide presents tools and techniques that implement the general methods ... Read more

$22.99 CAD

This highly focused book approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured products to give project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes in any domain. This user-friendly guide presents tools and techniques that implement the general methods
... Read more
Maintenance and Reliability Best Practices

by Ramesh Gulati ...

"I have been a student of M&R for many years, though always in non-technical positions as a professional marketer for products and services companies in the industrial space. I realized whenever I studied Maintenance and Reliability Best Practices in preparation for the CMRP exam, that I was on the right track. Thank you for allowing me to successfully pass the exam as a result of your book on top ... Read more

$109.99 CAD

"I have been a student of M&R for many years, though always in non-technical positions as a professional marketer for products and services companies in the industrial space. I realized whenever I studied Maintenance and Reliability Best Practices in preparation for the CMRP exam, that I was on the right track. Thank you for allowing me to successfully pass the exam as a result of your book on top
... Read more
Lean Six Sigma for Supply Chain Management, Chapter 9 - Lean Six Sigma Improvement and Control

by James Martin ...

This chapter comes from Lean Six Sigma for Supply Chain Management , written by a master black belt/educator. Neatly condensed into a 10 step process, this book teaches you how to apply the tenets of lean operations (from the Toyota Production System) and Six Sigma management principles to supply chain management. Author Jim Martin includes more than 200 tables and figures describing roadmaps, ... Read more

$8.99 CAD

This chapter comes from Lean Six Sigma for Supply Chain Management , written by a master black belt/educator. Neatly condensed into a 10 step process, this book teaches you how to apply the tenets of lean operations (from the Toyota Production System) and Six Sigma management principles to supply chain management. Author Jim Martin includes more than 200 tables and figures describing roadmaps,
... Read more
Quality Management Essentials

by David Hoyle ...

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated ... Read more

$83.99 CAD

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated
... Read more

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Top Series in Canada

The Systemic Thinking and Practice Series

Wanderings and Crossroads

Mapping Work Processes

Root Cause Analysis

ASQ Pocket Guide to Root Cause Analysis

Reset

More than Beards, Bellies and Biceps

People who read these also enjoyed

Project Quality Management, Second Edition

ISO 9001 in Plain English

Project Quality Management

Maintenance and Reliability Best Practices

Lean Six Sigma for Supply Chain Management, Chapter 9 - Lean Six Sigma Improvement and Control

Quality Management Essentials

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Top Series in Canada

The Systemic Thinking and Practice Series

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