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Call Centers For Dummies

par Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson ...

Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses ... En savoir plus

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Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses
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The 100

Love, Power, and Survival Collide in This Addictive Dystopian Story

par Kass Morgan ...

Collections Livre 1 - The 100
Join 100 teens as they fight to survive on a barely recognizable Earth in the first book of the New York Times bestselling series that inspired the hit CW TV series.No one has set foot on Earth in centuries—until now. Ever since a devastating nuclear war, humanity has lived on spaceships far above Earth's radioactive surface. Now, one hundred juvenile delinquents—considered expendable by society ... En savoir plus

Prix courant $12.99 CAD Maintenant $1.99 CAD

Aussi disponible en : Livre audio

Join 100 teens as they fight to survive on a barely recognizable Earth in the first book of the New York Times bestselling series that inspired the hit CW TV series.No one has set foot on Earth in centuries—until now. Ever since a devastating nuclear war, humanity has lived on spaceships far above Earth's radioactive surface. Now, one hundred juvenile delinquents—considered expendable by society
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Tom Clancy Commander in Chief

par Mark Greaney ...

Collections Livre 15 - A Jack Ryan Novel
**Tom Clancy's Jack Ryan: Ghost War is out now on Prime Video!This electrifying thriller in Tom Clancy's #1 New York Times bestselling series has President Jack Ryan and his allies facing a treacherous foe threatening to unleash chaos around the globe...**When the desperate Russian president launches an all-out covert violent offensive into order to push the world into chaos and regain the power ... En savoir plus

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**Tom Clancy's Jack Ryan: Ghost War is out now on Prime Video!This electrifying thriller in Tom Clancy's #1 New York Times bestselling series has President Jack Ryan and his allies facing a treacherous foe threatening to unleash chaos around the globe...**When the desperate Russian president launches an all-out covert violent offensive into order to push the world into chaos and regain the power
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The Bone Labyrinth

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Collections Livre 11 - Sigma Force
A war is coming, a battle that will stretch from the prehistoric forests of the ancient past to the cutting-edge research labs of today, all to reveal a true mystery buried deep within our DNA, a mystery that will leave readers changed forever . . .In this groundbreaking masterpiece of ingenuity and intrigue that spans 50,000 years in human history, New York Times bestselling author James Rollins ... En savoir plus

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Hold Me

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Collections Livre 1 - Fool's Gold
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Call Centers For Dummies

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The 100

Tom Clancy Commander in Chief

The Bone Labyrinth

Hold Me

Fifty Shades Trilogy Bundle

The Martian

Catching Fire (Hunger Games, Book Two)

Fifty Shades Of Grey

Circus: A Story from Circus

Fish! Tales

The Loyalty Leap

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