Skip to main content
Search Button
Librairie Kobo Canada Cartes cadeau Aide

Kobo Rakuten

Ma liste d'envies

Panier

Vous profitez des avantages réservés aux VIP !

Article(s) non disponible(s) à la vente
Veuillez vérifier votre panier. Vous pouvez supprimer le ou les articles qui ne sont pas disponibles maintenant ou nous les supprimerons automatiquement au moment du règlement de la commande.
articlesarticle
articlesarticle

Recommandé pour vous

Loading...


Meilleures séries dans ce pays : Canada

1-12 sur 12 résultats pour « alka jarvis »
Skip side bar filters

  • Quality Experience Telemetry

    How to Effectively Use Telemetry for Improved Customer Success

    par Alka Jarvis, Luis Morales, Johnson Jose ...
    This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis with critical organizational challenges. This book shows how to do that, using the field of customer service to illustrate the broader point. This volume allows lay readers to understand telemetry and helps them enhance ... En savoir plus

    $65.99 CAD ou Gratuit avec Kobo Plus

  • Business Sustainability

    Going Beyond ISO 9004:2018

    par Alka Jarvis, Paul C. Palmes ...
    Competitive advantage as it existed in the 1970s and 1980s is no longer valid. Leaders must be ready to adopt the thinking that there is no such thing as long-term competitive advantage anymore, due to the constantly changing landscape, and they will have to repeatedly redefine and redesign business strategies to survive. ISO 9004:2018 represents a major contribution in the application of sound ... En savoir plus

    $54.99 CAD ou Gratuit avec Kobo Plus

  • Achieving Customer Experience Excellence through a Quality Management System

    par Alka Jarvis, Luis Morales, Ulka Ranadive ...
    For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors will share their collective knowledge: to help organizations improve patient safety and increase ... En savoir plus

    $54.99 CAD ou Gratuit avec Kobo Plus

  • ISO 9000-3

    A Tool for Software Product and Process Improvement

    par Raymond Kehoe, Alka Jarvis ...
    Collections series Business and Management (R0)
    Purpose The purpose of this book is to provide the reader with an understanding of the ISO 9000-3 guideline and how it applies to the specification, development, test, and maintenance of software. We will show that the basic practices and procedures that define software engineering and the ISO guideline are, for all intents and purposes, one and the same. We hope that the readers of this book will ... En savoir plus

    $64.99 CAD

Les lecteurs de ces romans ont aussi aimé

  • Advanced Multi-Project Management

    Achieving Outstanding Speed and Results with Predictability

    par Gerald I. Kendall, Kathleen M. Austin ...
    Even in a well-managed multi-project environment, it is not unusual to see half of all projects completed either late, over budget or with cuts to original scope. However, the proven approach presented in Advanced Multi-Project Management has enabled large, medium, and even small organizations to consistently complete their projects faster, within original scope and budget, and increase the number ... En savoir plus

    $39.99 CAD

  • Lean Six Sigma for the Office

    Integrating Customer Experience for Enhanced Productivity

    par James William Martin ...
    Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to ... En savoir plus

    $105.80 CAD

  • Leading the Transformation

    Applying Agile and DevOps Principles at Scale

    par Gary Gruver, Tommy Mouser ...
    Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require. Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don’t understand how to transform their ... En savoir plus

    $13.73 CAD

  • 2600 Phrases for Effective Performance Reviews

    Ready-to-Use Words and Phrases That Really Get Results

    par Paul Falcone ...
    This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round.Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across ... En savoir plus

    $17.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Lean and the Art of Cloud Computing Management

    par Gregor Petri ...
    About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud ... En savoir plus

    Gratuit

  • HBR'S 10 Must Reads: The Essentials

    par Harvard Business Review, Clayton M. Christensen, Michael E. Porter, Daniel Goleman, Peter F. Drucker ...
    Collections series HBR's 10 Must Reads
    An introduction to the most enduring ideas on management from Harvard Business ReviewChange is the one constant in business, and we must adapt or face obsolescence. Yet certain challenges never go away. That's what makes this book "must read." These are the 10 seminal articles by management's most influential experts, on topics of perennial concern to ambitious managers and leaders hungry for ... En savoir plus

    $26.99 CAD ou Gratuit avec Kobo Plus

  • Achieve PMP Exam Success, 5th Edition

    A Concise Study Guide for the Busy Project Manager

    par Diane Altwies and Janice Preston ...
    This best-selling study guide provides busy project managers with a brief, yet proven comprehensive self-study program for successfully passing the Project Management Professional (PMP®) Certification Exam on the first attempt, while cutting study time in half. Achieve PMP® Exam Success includes a pre-assessment test to help users develop a focused study plan. It closely follows the Project ... En savoir plus

    $31.99 CAD

  • Reengineering the Corporation

    Manifesto for Business Revolution, A

    par Michael Hammer, James Champy ...
    The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance.Michael Hammer and James Champy have updated and ... En savoir plus

    $11.99 CAD