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« andrew sense »

1-12 sur 12 résultats pour « andrew sense »
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  • Customer Development of Effective Performance Indicators in Local and State Level Public Administration

    par Rebekah Schulz, Andrew Sense, Matthew Pepper ...
    As communities demand more transparency and involvement in community affairs, local public administrators and government authorities are seeking new ways to meet those needs. A fundamental way to bridge community needs with authority's actions is through the customer-oriented development of Performance Indicators (PI). However, this is often not a core focal point and as a result, performance ... En savoir plus

    $109.99 CAD

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  • The Improvement Guide

    A Practical Approach to Enhancing Organizational Performance

    par Gerald J. Langley, Ronald D. Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost ...
    This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This ... En savoir plus

    $68.99 CAD

  • Market Segmentation

    How to Do It and How to Profit from It

    par Malcolm McDonald ...
    Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition is the only book that spells out a totally dispassionate, systematic process for arriving at genuine, needs-based segments that can enable organizations to escape from the dreay, miserable, downward pricing spiral which results from getting market segmentation wrong.Nothing in business works unless markets ... En savoir plus

    $60.99 CAD

  • The Six Sigma Handbook, Third Edition, Chapter 5 - Project Management Using DMAIC and DMADV

    par Thomas Pyzdek,Paul Keller ...
    The following is a chapter from the fully updated and revised The Six Sigma Handbook , Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation strategy for Six Sigma, with focus on the management responsibilities and problem-solving ... En savoir plus

    $8.99 CAD

  • Essential Guide to Operations Management

    Concepts and Case Notes

    par David Bamford, Paul Forrester ...
    This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make ... En savoir plus

    $56.99 CAD

  • Key Business Analytics

    The 60+ Tools Every Manager Needs To Turn Data Into Insights

    par Bernard Marr ...
    Bernard Marr is a leading global authority on organisational performance & business success. He regularly advises organisations & governments across the globe & is an acclaimed, award-winning keynote speaker, researcher, consultant & teacher. He's acknowledged by the CEO Journal as one of today’s leading business brains. ... En savoir plus

    $34.99 CAD

  • Developing and Using Consultancy Skills

    par Peter Cureton ...
    Developing and Using Consultancy Skills supports students and practitioners in their understanding of the meaning of consultancy and the skills required in consulting in a learning and development context. It covers all the stages in the consulting process and provides guidance on engaging with the client, clarifying the nature of the issues, agreeing the research areas and analysing feedback ... En savoir plus

    $21.99 CAD

  • The Little Black Book of Management: Essential Tools for Getting Results NOW

    par Suzanne Turner ...
    All the essential tools managers could ever need—in one handy guide!"Describes in simple terms the practical tools . . . to achieve success." -- Alan Mulally, President and CEO, Ford Motor CompanyReal-world tested, real-world proven in organizations ranging in size from global titans like Boeing and Motorola to mom-and-pops and home businesses, The Little Black Book of Management is the ideal ... En savoir plus

    $31.99 CAD

  • Risk Maturity Models

    How to Assess Risk Management Effectiveness

    par Domenic Antonucci ...
    This book offers a practical solution for every organization that needs to monitor the effectiveness of their risk management. Written by a practising Chief Risk Officer, ***Risk Maturity Models***enables you to build confidence in your organization's risk management process through a tailored risk maturity model that lends itself to benchmarking. This is a management tool that is easy to design, ... En savoir plus

    $85.99 CAD

  • Benchmarking for Best Practice

    par Mohamed Zairi ...
    Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers ... En savoir plus

    $116.79 CAD

  • Interview Others

    How to Spot the Perfect Candidate

    par Lorenza Clifford ...
    Collections series Steps to Success
    Interviewing prospective job candidates can be a real challenge, and sometimes the interviewers are just as nervous as the interviewee! If you are new to interviewing and need to learn some essential skills, Interview Others is the book for you.Full of advice on how to get the best from others and from yourself, it covers everything from preparing for an interview, to dealing with different types ... En savoir plus

    $11.99 CAD

  • The Designer's Guide to Doing Research

    Applying Knowledge to Inform Design

    par Sally Augustin, Cindy Coleman ...
    The Designer’s Guide to Doing ResearchAn essential introduction to applying research for busy architects and designersThe competitive design market and the need to create enduring value place high demands on architects and designers to expand their knowledge base to be able to digest and utilize multiple sources of information. Expected by their clients to be well versed on all aspects of a ... En savoir plus

    $95.99 CAD