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  • Public Service Logic and Public Service Reform

    State of the Art, New Perspectives, and Future Directions

    Collections series Routledge Critical Studies in Public Management
    This book extends and develops the theoretical framework of Public Service Logic (PSL). This framework has become established as one of the major frameworks for the delivery of public services. It draws upon and adapts the service management literature to present an understanding of public services as ‘services’, with significant implication both for public administration and management theory and ... En savoir plus

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  • Governance and Performance Management in Public Universities

    Current Research and Practice

    Collections series Business and Management (R0)
    This edited volume contributes to the ongoing research and practice on applying performance management to university governance. A comparative approach and international perspective of the issue is provided through extensive use of case studies and empirical findings. A specific focus is also placed on using performance governance applied to higher education institutions' Third Mission, and on ... En savoir plus

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  • Dynamic Performance Management

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    Collections series Business and Management (R0)
    This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design and implement performance management systems by ... En savoir plus

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  • Outcome-Based Performance Management in the Public Sector

    Collections series Business and Management (R0)
    This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This ... En savoir plus

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  • Enabling Collaborative Governance through Systems Modeling Methods

    Public Policy Design and Implementation

    Collections series Business and Management (R0)
    This volume constitutes a first approximation for the use of systems approaches and dynamic performance management as tools for collaborative governance. The chapters examine models and simulations used in some specific systems approaches, which contribute to facilitating problem focus and collective understanding of collaborative governance, especially in the area of performance management. The ... En savoir plus

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  • Globalizing Human Resource Management

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    This new edition of Globalizing Human Resource Management examines the strategic and global issues of HRM by showing how organizations address the tradeoffs between global integration and local responsiveness. Sparrow, Brewster, and Chung discuss varying methods of globalized talent management and employer branding and conclude with a multi-dimensional approach to HRM.The second edition includes ... En savoir plus

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  • Online Teaching and Learning in Higher Education during COVID-19

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    This timely volume documents the immediate, global impacts of the coronavirus pandemic (COVID-19) on teaching and learning in higher education. Focusing on student and faculty experiences of online and distance education, the text provides reflections on novel initiatives, unexpected challenges, and lessons learned.Responding to the urgent need to better understand online teaching and learning ... En savoir plus

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  • The Routledge Handbook of Corporate Social Responsibility Communication

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