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« davide sola »

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  • How to Think Strategically

    Your Roadmap to Innovation and Results

    par Davide Sola, Jerome Couturier ...
    Discover how to become an effective strategic thinkerSome people seem to achieve the best results, again and again. Is it luck? Or is it strategy?How to Think Strategically equips you with the skills you need to make the best decisions and develop a powerful strategic mindset.This hands-on guide tackles both the thinking and the doing, helping you develop a robust strategic plan. It offers a six ... En savoir plus

    $19.99 CAD

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  • The Strategic Planning Workbook

    par Neville Lake ...
    ***The Strategic Planning Workbook***is an invaluable, ready-to-use guide to creating and implementing a strategic plan. Refreshingly free of the usual grand business models peddled by consultants, this book provides the concepts needed to do the thinking, the tools to gather the necessary information, the techniques to make your decisions and the frameworks to translate conclusions into action ... En savoir plus

    $47.99 CAD

  • Key Management Models

    The 75+ Models Every Manager Needs To Know

    par Gerben Van den Berg, Paul Pietersma ...
    This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand.Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format.Whether you want to remind yourself about models ... En savoir plus

    $34.99 CAD

  • Customer Care Excellence

    How to Create an Effective Customer Focus

    par Sarah Cook ...
    Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.In clear, ... En savoir plus

    $50.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Business Model Book, The

    Design, Build And Adapt Business Ideas That Drive Business Growth

    par Adam Bock ...
    Adam Bock is a research academic, serial entrepreneur, and professional financier and venture consultant. As an academic, he has studied business models globally, from the US and UK to Russia and India, and has published highly cited articles about business models, including the first large-scale global study of business model innovation. As Senior Lecturer in Entrepreneurship at The University of ... En savoir plus

    $17.99 CAD

  • Little Book of Big Management Theories, The

    ... And How To Use Them

    par James McGrath, Bob Bates ...
    James McGrath worked as an accountant and senior manager in industry, local government and as a self-employed management consultant before becoming Course Director for the MA in Education and Professional Development at the City of Birmingham University.Dr. Bob Bates worked in the Civil Service for many years as a senior manager before becoming a Senior Lecturer at Birmingham City University in ... En savoir plus

    $15.99 CAD

  • Brilliant Selling

    par Tom Bird, Jeremy Cassell ...
    Collections series Brilliant Business
    You can sell anything you want and targets are always achievable – Brilliant Selling will show you how. Whether you’re new to selling or want to take yourself to the next level, this bestelling, and definitive guide will show you how to instantly improve your sales performance.The full text downloaded to your computerWith eBooks you can:search for key concepts, words and phrasesmake highlights and ... En savoir plus

    $15.99 CAD

  • Making the Connections

    Using Internal Communication to Turn Strategy into Action

    par Bill Quirke ...
    Companies know that communication with their people is vital if the energies and the efforts of their employees are to point in the same direction. Making the Connections shows how to use internal communication to turn strategy into action. Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and ... En savoir plus

    $109.99 CAD

  • The Ultimate Management Book

    Motivate People, Manage Your Time, Build a Winning Team

    par Martin Manser, Nigel Cumberland, Di Kamp, Dr Norma Barry ...
    If you want to be the best, you have to have the right skillset.From managing and motivating people and teams to performance management and appraisals, THE ULTIMATE MANAGEMENT BOOK is a dynamic collection of tools, techniques, and strategies for success.Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.This is your complete course in modern ... En savoir plus

    $15.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • The Financial Times Guide to Leadership

    How to lead effectively and get results

    par Ms Marianne Abib Pech ...
    Collections series The FT Guides
    The Financial Times Guide to Leadership is a one-stop shop for professionals at every stage of their leadership journey. Whether you’re just starting out or are looking to upgrade your current skills, this practical guide takes you through the core building tools of self-awareness, influence and execution.With thought-provoking exercises and action points throughout, plus handy chapter summaries ... En savoir plus

    $23.99 CAD

  • Customer Experience Manual, The

    How to design, measure and improve customer experience in your business

    par Alan Pennington ...
    Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business.From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your ... En savoir plus

    $20.99 CAD

  • Consult Yourself

    The NLP Guide to Being a Mangement Consultant

    par Carol Harris ...
    "What is the most important attribute a freelance consultant must have? " Is it communications skills, a package of up-to-the- inute techniques, or the ability to project manage effectively? " All of these things are necessary. But I encourage you to read this book through a different lens. The most important attribute, in my world, is the ability to market oneself- products, pricing, promotion ... En savoir plus

    $23.99 CAD ou Gratuit avec Kobo Plus