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« deborah salvo »

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  • Foundations of Physical Activity and Public Health

    Foundations of Physical Activity and Public Health, Third Edition, is the first textbook of its kind to explore concepts in public health and kinesiology, measurement of physical activity, and the impact of exercise and physical activity on health. This text empowers students to advance the use of physical activity as a significant component in public health initiatives.Presented in full color, ... En savoir plus

    $111.99 CAD

  • Change Management: the New Way

    Easy to Understand; Powerful to Use

    With 70% of change projects not meeting management expectations, can we conclude that the current way of doing change management works well (or even works at all)? Do we need a New Way to make organizational change happen? Yes, it is time. This book identifies ten new ways that can be used to make change management more effectively and efficiently. One of the ten ways is the use of the theater ... En savoir plus

    $5.99 CAD

  • How Managers Can Thrive in Waves of Change

    Thriving in Times of Increasing ChangeNever before have organizations faced an environment as turbulent and as difficult as this one. Businesses must change the way they are doing business now to a new way that will work for them in the future. While major organizational change was once the exception, it is now the rule . . . and organizations will have to be very good at organizational change to ... En savoir plus

    $5.99 CAD

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  • The Science of Change Management

    The 7 Phases of Change & Breaking Through Resistance to Change

    Have you ever felt overwhelmed and had a hard time breaking free from it? What if there was a proven technique you could use that calms you in 2 to 5 minutes—would you want to learn it? Would knowing 6 ways to increase resilience when unexpected change occurs be of help? Psychologist and author, Dr. Larry Iverson has worked with over a million people in the last 30 years helping them create better ... En savoir plus

    $4.99 CAD ou Gratuit avec Kobo Plus

  • Unleashing Excellence

    The Complete Guide to Ultimate Customer Service

    A step-by-step guide to designing and implementing an amazing customer service cultureIn today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. ... En savoir plus

    $21.99 CAD

  • Service Design for Business

    A Practical Guide to Optimizing the Customer Experience

    A practical approach to better customer experience through service designService Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy ... En savoir plus

    $22.99 CAD

  • Running a Great Meeting In a Day For Dummies

    Collections series In A Day For Dummies
    Get the know-how to run a productive meeting—in a day!Running a Great Meeting In a Day For Dummies helps you put together a successful meeting by explaining how to define objectives, craft an agenda, invite the right people, keep the meeting moving, and following up afterwards.Put together a productive meeting in a timely fashionTips on running a virtual meetingThe best ways to follow up after a ... En savoir plus

    $3.99 CAD

  • Lean Agile Marketing

    How to Become Agile and Deliver Marketing Success

    par Femi Olajiga ...
    Lean Agile Marketing explains how to apply agile methodologies to marketing. The book contains a realistic and actionable guide to starting agile in marketing, including practical examples and more detailed case studies of different types of agile marketing teams which illustrate the application of agile within marketing teams from start to finish. You will learn how to apply lean and agile ... En savoir plus

    $18.24 CAD

  • ProActive Sales Management

    How to Lead, Motivate, and Stay Ahead of the Game

    par William Miller ...
    As the president of a major sales company and experienced sales management trainer, author William Miller provides sales managers a proven method for successfully managing both sales processes and salespeople.Packed with specific, field-tested techniques, ProActive Sales Management teaches you how to:motivate a sales team;get your sales team to prospect and qualify;create a proactive sales culture ... En savoir plus

    $9.99 CAD

  • Business Succession Planning For Dummies

    par Arnold Dahlke ...
    The fast and easy way to get a handle on business succession planningWhile the demand for effective managers continues to grow, the retirement of baby boomers is producing a sharp decline in the ranks of available management personnel. In addition, the executives of the future are expected to be more sophisticated in order to develop and lead new global and technological initiatives. For these ... En savoir plus

    $24.99 CAD

  • Accelerants

    Twelve Strategies to Sell Faster, Close Deals Faster, and Grow Your Business Faster

    “Many sales processes don’t work anymore––period. But companies don’t know exactly what’s not working, or why, or what needs fixing. What’s worse, many companies are in denial that their processes are broken and will not support what they need to do going forward.”Today it's tougher than ever for sales, marketing, and business development organizations to keep improving their revenue and profits. ... En savoir plus

    Prix courant $20.99 CAD Maintenant $8.99 CAD