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« elizabeth chen »

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  • The Experimentation Field Book

    A Step-by-Step Project Guide

    Experimentation is an essential part of innovation. It is the link between generating new ideas and putting them into practice. We are constantly experimenting in our daily lives, and organizations place great value on testing new products, services, and strategies. Yet there is a shortage of actionable guidance on how to design and execute high-quality experiments for practical purposes.This book ... En savoir plus

    $29.99 CAD

  • Bedtime with mommy

    par Elizabeth Chen ...
    This is a children’s book for mother’s and their children to create a safe place to prepare the mind to dream and imagine big for their next adventure when they wake ... En savoir plus

    $4.99 CAD

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  • This Is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... En savoir plus

    $43.99 CAD

  • Accelerate

    The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations

    Winner of the Shingo Publication AwardAccelerate your organization to win in the marketplace.How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps ... En savoir plus

    $16.99 CAD

  • UX Research

    Practical Techniques for Designing Better Products

    One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you’ll learn a common ... En savoir plus

    $35.99 CAD

  • Lean Customer Development

    Building Products Your Customers Will Buy

    par Cindy Alvarez ...
    How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research—before you waste months and millions on a product or service that no one needs or wants.With a combination of open-ended interviewing and fast and flexible research techniques, you’ll learn how your prospective customers ... En savoir plus

    $21.99 CAD

  • Design Thinking for Training and Development

    Creating Learning Journeys That Get Results

    Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.Design Thinking for Training and Development offers a primer on design thinking, a ... En savoir plus

    $29.99 CAD ou Gratuit avec Kobo Plus

  • Validating Product Ideas

    Through Lean User Research

    par Tomer Sharon ...
    Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research to build the best possible product. ... En savoir plus

    $49.99 CAD

  • Handbook of Usability Testing

    How to Plan, Design, and Conduct Effective Tests

    Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You ... En savoir plus

    $49.99 CAD

  • Meeting Design

    For Managers, Makers, and Everyone

    Meetings don’t have to be painfully inefficient snoozefests—if you design them. Meeting Design will teach you the design principles and innovative approaches you’ll need to transform meetings from boring to creative, from wasteful to productive. Meetings can and should be indispensable to your organization; Kevin Hoffman will show you how to design them for success. ... En savoir plus

    $41.99 CAD

  • Observing the User Experience

    A Practitioner's Guide to User Research

    Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ... En savoir plus

    $53.59 CAD

  • Product Management for UX People

    From Designing to Thriving in a Product World

    "This is the book to read if you're thinking of a career transition from UX to product." —Ellen Chisa, Founder in Residence, Boldstart VenturesUser experience designers and researchers are wrestling with product management—as a peer discipline, a job title, a future career—or simply wondering exactly what it entails. In Product Management for UX People, Christian Crumlish demystifies product ... En savoir plus

    $49.99 CAD