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« jay kadampully »

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  • Service Quality Management in Hospitality, Tourism, and Leisure

    par Connie Mok, Beverley Sparks, Jay Kadampully ...
    Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts ... En savoir plus

    $140.15 CAD

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  • Summary and Analysis of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World

    Based on the Book by Brad Stone

    par Worth Books ...
    Collections series Smart Summaries
    So much to read, so little time? This brief overview of The Upstarts tells you what you need to know—before or after you read Brad Stone's book.Crafted and edited with care, Worth Books set the standard for quality and give you the tools you need to be a well-informed reader.This short summary and analysis of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley Are ... En savoir plus

    $6.29 CAD ou Gratuit avec Kobo Plus

  • Confessions of an Event Planner

    Case Studies from the Real World of Events--How to Handle the Unexpected and How to Be a Master of Discretion

    par Judy Allen ...
    For anyone planning events—student, novice, or experienced professional—Confessions of an Event Planner is an "apprenticeship in a book." This insider’s guide takes you on a narrative journey, following a fictional event planning company that stages various types of events around the world for many different clients.While other books, college courses, and training programs give you the theory and ... En savoir plus

    $22.99 CAD

  • Food and Drink Tourism

    Principles and Practice

    par Sally Everett ...
    Dedicated to the growing field of food and drink tourism and culinary engagement, Sally Everett offers a multi-disciplinary approach to the subject, embracing theories and examples from numerous subject disciplines.Through a combination of critical theory reflections, real-life case studies, media excerpts and activities, examples of food and drink tourism around the world as well as a focus on ... En savoir plus

    $100.99 CAD

  • Tourism Imaginaries at the Disciplinary Crossroads

    Place, Practice, Media

    Modifié par Maria Gravari-Barbas, Nelson Graburn ...
    Collections series New Directions in Tourism Analysis
    Providing a unique analysis of current multidisciplinary research on the complex relationships between tourism and the imaginaries of tourist destinations, this book traces the links between tourism imaginaries and their religious (heaven) and political (utopia) antecedents. The substantive chapters are organised into three main thematic sections, the first explores the touristic production and ... En savoir plus

    $86.99 CAD

  • The Future of Food Tourism

    Foodies, Experiences, Exclusivity, Visions and Political Capital

    Modifié par Ian Yeoman, Una McMahon-Beattie, Kevin Fields, Julia N. Albrecht, Dr. Kevin Meethan ...
    Collections Livre 71 - Aspects of Tourism
    This book presents a systematic and pattern-based explanation of food tourism, focusing on how and why change could occur and what the implications could be. In the future will food tourism involve food grown in the laboratory or a more authentic experience associated with place and history? The book’s approach to the future has focused on explanation; the contributors look for the causes, trends ... En savoir plus

    $27.99 CAD

  • Management of Tourism and Hospitality Services

    Second Edition

    par Rebecca Dei Mensah, Ishmael Mensah ...
    What standards should tourism and hospitality practitioners adhere to? What goes into designing and delivering quality tourism and hospitality services? What management functions are necessary for the maintenance of high service standards? What critical issues confront the tourism industry today? The answers to these questions have been adequately addressed by this book which is indispensable to ... En savoir plus

    $8.09 CAD

  • Hospitality Retail Management

    par Conrad Lashley ...
    'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular ... En savoir plus

    $116.79 CAD

  • Geotourism

    par David Newsome ...
    Geotourism is tourism surroounding geological attractions and destinations. This unique text uses a wealth of case studies to discuss the issues involved in the management and care of such attractions, covering topics such as sustainability, impacts and environmental issues. Geotourism: Sustainability, impacts and management leads the reader logically through the process, covering both the ... En savoir plus

    $384.77 CAD

  • Routledge Handbook of Hospitality Marketing

    Modifié par Dogan Gursoy ...
    This handbook analyzes the main issues in the field of hospitality marketing by focusing on past, present and future challenges and trends from a multidisciplinary global perspective. The book uniquely combines both theoretical and practical approaches in debating some of the most important marketing issues faced by the hospitality industry.Parts I and II define and examine the main hospitality ... En savoir plus

    $94.99 CAD

  • Tourism Destination Development

    Turns and Tactics

    Modifié par Arvid Viken, Brynhild Granås ...
    Collections series New Directions in Tourism Analysis
    Although blurred and heavily contested, the concept of ’tourist destination’ still deserves careful attention. Despite its unstable characteristics, ’destination’ is a central and meaningful term in play among all parties in the field of tourism, including tourists, tourism operators, and politicians, as well as students and tourism scholars. This anthology draws on different approaches and ... En savoir plus

    $105.99 CAD

  • Collaborative Economy and Tourism

    Perspectives, Politics, Policies and Prospects

    Modifié par Dianne Dredge, Szilvia Gyimóthy ...
    Collections series Business and Management (R0)
    This book employs an interdisciplinary, cross-sectoral lens to explore the collaborative dynamics that are currently disrupting, re-creating and transforming the production and consumption of tourism. House swapping, ridesharing, voluntourism, couchsurfing, dinner hosting, social enterprise and similar phenomena are among these collective innovations in tourism that are shaking the very bedrock of ... En savoir plus

    $204.99 CAD