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« johan botha »

1-12 sur 15 résultats pour « johan botha »
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  • If Men Are from Mars and Women Are from Venus, Then Gays Must Be from Uranus

    par Johan Botha ...
    If Men Are from Mars and Women Are from Venus, Then Gays Must Be from Uranus!By Johan BothaWhy does sexuality still make people so uncomfortable?In a world where conversations about identity, gender, and sexuality are often reduced to slogans, accusations, and political arguments, this book takes a different path. Instead of shouting across ideological lines, Johan Botha invites readers into a ... En savoir plus

    $8.99 CAD ou Gratuit avec Kobo Plus

  • Measuring and Understanding Customer Experience Metrics

    par Johan Botha ...
    This eBook is a comprehensive guide to understanding and measuring Customer Experience (CX) metrics across various channels. It includes detailed definitions, formulas, and practical use cases for key metrics like NPS, CSAT, and CES. Readers will also find quizzes to test their knowledge and reinforce learning. Ideal for CX practitioners, business leaders, and those pursuing CX certification, this ... En savoir plus

    $6.99 CAD ou Gratuit avec Kobo Plus

  • The CXPlorers: Understanding Customer Experience Excellence

    par Johan Botha ...
    This book is designed for business leaders, customer experience enthusiasts, marketers, and anyone eager to enhance their understanding of customer experience and create exceptional experiences that drive loyalty and growth. This guide will equip you with the insights needed to elevate your organization's customer experience to new heights. ... En savoir plus

    $8.99 CAD ou Gratuit avec Kobo Plus

  • CXPlorers: Psychological Secrets of Unforgettable Experiences

    par Johan Botha ...
    #CXPlorers: Psychological Secrets of Unforgettable ExperiencesIn the hyper-competitive landscape of modern business, Customer Experience (CX) is the ultimate differentiator. Yet, many organizations struggle to move beyond superficial improvements, failing to tap into the true driver of loyalty and advocacy: the human mind. **CXPlorers: Psychological Secrets of Unforgettable Experiences** is the ... En savoir plus

    $22.99 CAD ou Gratuit avec Kobo Plus

  • The Focus Edge

    par Johan Botha ...
    In "The Focus Edge," discover how to reclaim your time and energy from daily distractions by mastering the art of focus. This practical guide reveals the psychology behind your wandering mind and provides actionable strategies to create an environment conducive to deep work and meaningful progress. Transform your productivity and achieve your goals with powerful tools designed to help you navigate ... En savoir plus

    $6.99 CAD ou Gratuit avec Kobo Plus

  • Mastering CX Strategy: From Vision to Execution

    par Johan Botha ...
    "How do you actually build a CX strategy that works?"This book answers that question.It is written for:CX practitioners who want to translate their company's brand into practical customer outcomes.Managers and leaders preparing for the CCXP (Certified Customer Experience Professional) certification.Business owners and strategists who want to ensure their co... ... En savoir plus

    $14.99 CAD ou Gratuit avec Kobo Plus

  • CCXP Unlocked: Your Roadmap to Customer Experience Certification

    par Johan Botha ...
    This book is designed as a practical, comprehensive guide for those preparing for the CCXP exam. But it is also much more than that—it is a roadmap for becoming a stronger CX leader, whether or not you sit for the certification. Inside, you'll find:An overview of the CCXP exam format, requirements, and application process.A deep dive into the five core disciplines of CX tested in the exam:Customer ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • CX Certification: Metrics, Measurement and ROI

    par Johan Botha ...
    CX Certification: Metrics, Measurement and ROI" is a comprehensive guide designed for anyone passionate about Customer Experience (CX), especially those pursuing a CX certification. The book delves into the critical aspects of CX, offering detailed chapters on metrics, measurement, analytics, and Return on Investment (ROI). To facilitate a clearer understanding of these, often complex, concepts, ... En savoir plus

    $27.99 CAD ou Gratuit avec Kobo Plus

  • Poems From the Heart/ Gedigte van die Hart

    par Johan Botha ...
    These poems are pieces of a life remembered. They come from days long gone, moments that linger, and emotions that never quite left. Some poems rhyme, others don't, because feelings rarely follow rules. What matters is the honesty behind them.This collection speaks about love in its many forms. Love hoped for, love lost, love that disappointed, and love that quietly endured. It does not pretend ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • How To Self-Publish and Make Money

    par Johan Botha ...
    So what do you really want to do?Write? Publish? Or actually make money from your work?Then ask yourself this.What is the real point of chasing big publishers?They are businesses. Nothing more. They look for low risk, fast returns, and authors who already come with an audience. Even if they accept you, the hard truth remains: you still do most of the promotion yourself.Most writers never hear back ... En savoir plus

    $8.99 CAD ou Gratuit avec Kobo Plus

  • The Character

    par Johan Botha ...
    How does an author get his characters to work for him?Do they arrive fully formed, or do they grow quietly in the background, waiting to be heard? Do they follow the author's will, or do they resist it, argue back, demand more than was planned?John is an author who has reached the end of himself. Writing no longer brings relief. Life has narrowed to disappointment, doubt, and the steady weight of ... En savoir plus

    $2.99 CAD ou Gratuit avec Kobo Plus

  • Behind Closed Doors

    par Johan Botha ...
    Gauteng, Boksburg: Author Johan Botha ( Agter Geslote Deure) has translated the mentioned book to English as; Behind Closed Doors. Ulterior Eye Publishing will publish this book During May 2010. Behind Closed Doors is a book about unresolved grief, sexual and drug abuse and a look at the seedy world of a psychotic parent. Exploring a darker side of sexual child abuse and the struggle of the child ... En savoir plus

    $8.99 CAD ou Gratuit avec Kobo Plus