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« johnson jose »

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  • Quality Experience Telemetry

    How to Effectively Use Telemetry for Improved Customer Success

    par Alka Jarvis, Luis Morales, Johnson Jose ...
    This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis with critical organizational challenges. This book shows how to do that, using the field of customer service to illustrate the broader point. This volume allows lay readers to understand telemetry and helps them enhance ... En savoir plus

    $65.99 CAD ou Gratuit avec Kobo Plus

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  • Leading the Transformation

    Applying Agile and DevOps Principles at Scale

    par Gary Gruver, Tommy Mouser ...
    Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require. Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don’t understand how to transform their ... En savoir plus

    $13.73 CAD

  • Lean and the Art of Cloud Computing Management

    par Gregor Petri ...
    About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud ... En savoir plus

    Gratuit

  • Business in the Cloud

    What Every Business Needs to Know About Cloud Computing

    par Michael H. Hugos, Derek Hulitzky ...
    A close look at cloud computing's transformational role in businessCovering cloud computing from what the business leader needs to know, this book describes how IT can nimbly ramp up revenue initiatives, positively impact business operations and costs, and how this allows business leaders to shed worry about technology so they can focus on their business. It also reveals the cloud's effect on ... En savoir plus

    $35.99 CAD

  • High Velocity Itsm

    Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing

    par Randy A. Steinberg ...
    If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid ... En savoir plus

    $6.99 CAD

  • Managing the Testing Process

    Practical Tools and Techniques for Managing Hardware and Software Testing

    par Rex Black ...
    New edition of one of the most influential books on managing software and hardware testingIn this new edition of his top-selling book, Rex Black walks you through the steps necessary to manage rigorous testing programs of hardware and software. The preeminent expert in his field, Mr. Black draws upon years of experience as president of both the International and American Software Testing ... En savoir plus

    $35.99 CAD

  • A Manager's Guide to Data Warehousing

    par Laura Reeves ...
    Aimed at helping business and IT managers clearly communicate with each other, this helpful book addresses concerns straight-on and provides practical methods to building a collaborative data warehouse . You’ll get clear explanations of the goals and objectives of each stage of the data warehouse lifecycle while learning the roles that both business managers and technicians play at each stage. ... En savoir plus

    $64.99 CAD

  • Executive's Guide to Cloud Computing

    par Eric A. Marks, Bob Lozano ...
    Your organization can save and thrive in the cloud with this first non-technical guide to cloud computing for business leadersIn less than a decade Google, Amazon, and Salesforce.com went from unknown ideas to powerhouse fixtures in the economic landscape; in even less time offerings such as Linkedin, Youtube, Facebook, Twitter and many others also carved out important roles; in less than five ... En savoir plus

    $38.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Practices for Scaling Lean & Agile Development

    Large, Multisite, and Offshore Product Development with Large-Scale Scrum

    par Craig Larman, Bas Vodde ...
    Lean and Agile Development for Large-Scale Products: Key Practices for Sustainable Competitive SuccessIncreasingly, large product-development organizations are turning to lean thinking, agile principles and practices, and large-scale Scrum to sustainably and quickly deliver value and innovation. Drawing on their long experience leading and guiding lean and agile adoptions for large, multisite, and ... En savoir plus

    $57.99 CAD

  • Technology Scorecards

    Aligning IT Investments with Business Performance

    par Sam Bansal ...
    Plan, execute, and sustain a successful IT campaign with Sam Bansal's perfect scorecard approachFirst came the dot.com bust, then the IT squeeze. Despite software being the tail that wags the dog in most corporations, the cham-pions of IT, the CIOs, are constantly under fire to justify and maximize their IT investments—past, present, and future.Learn how to establish Key Performance Indicators and ... En savoir plus

    $38.99 CAD

  • Advanced Multi-Project Management

    Achieving Outstanding Speed and Results with Predictability

    par Gerald I. Kendall, Kathleen M. Austin ...
    Even in a well-managed multi-project environment, it is not unusual to see half of all projects completed either late, over budget or with cuts to original scope. However, the proven approach presented in Advanced Multi-Project Management has enabled large, medium, and even small organizations to consistently complete their projects faster, within original scope and budget, and increase the number ... En savoir plus

    $39.99 CAD

  • Become ITIL® 4 Foundation Certified in 7 Days

    Understand and Prepare for the ITIL Foundation Exam with Real-life Examples

    par Abhinav Krishna Kaiser ...
    Collections series Professional and Applied Computing (R0)
    Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, ... En savoir plus

    $56.99 CAD