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« kerry patterson »

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  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    par Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...
    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... En savoir plus

    $19.99 CAD

  • Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

    par Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield ...
    Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these ... En savoir plus

    $22.99 CAD

  • Influencer: The New Science of Leading Change, Second Edition (Paperback)

    par Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler ...
    CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD.An INFLUENCER leads change.An INFLUENCER replaces bad behaviors with powerful new skills.An INFLUENCER makes things happen.This is what it takes to be an INFLUENCER.Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us ... En savoir plus

    $19.99 CAD

  • Crucial Conversations Skills

    par Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...
    How Do You Communicate When the Stakes Are High?Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to ... En savoir plus

    $37.99 CAD

  • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

    par Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory ...
    Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... En savoir plus

    $24.19 CAD

  • Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

    par Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler ...
    The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight ... En savoir plus

    $24.19 CAD

  • Crucial Skills and Influence Strategies

    par Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...
    How Do You Communicate When the Stakes Are High?Learn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to ... En savoir plus

    $56.99 CAD

  • Conversazioni cruciali

    Strumenti per dialogare meglio quando la posta in gioco è alta

    par Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzer, Emily Gregory, Alessandra Colonna ...
    Traduit par Valentina Muccichini ...
    Quando la posta in gioco è alta, le opinioni divergono e le emozioni sono forti, ci sono tre possibilità: evitare le conversazioni cruciali; gestirle in modo inadeguato; oppure applicare le lezioni e le strategie di questo libro per migliorare le relazioni e i risultati. "Conversazioni cruciali" è ormai un classico della comunicazione, con oltre cinque milioni di copie vendute in tutto il mondo, ... En savoir plus

    $28.99 CAD

  • Change Anything

    The New Science of Personal Success

    par Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler ...
    A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a ... En savoir plus

    $15.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Conversaciones Cruciales - Tercera Edición revisada

    Herramientas para comunicar mejor cuando más se necesita

    par Al Switzler, Joseph Grenny, Kerry Patterson, Ron McMillan ...
    Conversaciones Cruciales: herramientas para comunicar mejor cuando más se necesita. Este clásico de la comunicación con más de 5 millones de ejemplares vendidos en todo el mundo, se ha actualizado por tercera vez para permitir a sus lectores contar con las herramientas y las habilidades de comunicación que cada vez son más importantes en las empresas actualesLa nueva edición trae actualizaciones ... En savoir plus

    $9.55 CAD

  • The Employee Experience

    How to Attract Talent, Retain Top Performers, and Drive Results

    par Tracy Maylett, Matthew Wride ...
    Ever notice how companies with the best service also have the happiest employees? That’s no accident.Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If ... En savoir plus

    $22.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Heikle Gespräche

    Worauf es ankommt, wenn viel auf dem Spiel steht

    par Al Switzler, Kerry Patterson, Joseph Grenny, Ron McMillan ...
    Der New-York-Times-Bestseller in der 2. AuflageOb am Arbeitsplatz, in der Partnerschaft, der Familie oder im Freundeskreis, wir alle kommen hin und wieder in die Lage, heikle Dinge offen ansprechen zu müssen. Aber wer führt schon gern Gespräche, bei denen Meinungsverschiedenheiten, Einwände und Ärger vorprogrammiert sind? Viele Menschen schrecken davor zurück, weil sie nicht wissen, wie sie sich ... En savoir plus

    $25.99 CAD