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  • Service Innovation

    All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in ... En savoir plus

    $15.99 CAD

  • Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation

    Service innovation is a concept that, for the last decade, has received increased attention both among academics as well as practitioners. However, service innovation is a multi-fragmented concept which often induces confusion. The main purpose of the book is to discuss and explain what service innovation is, based on contemporary research. It explains service innovation from three different ... En savoir plus

    $103.99 CAD

  • Service Innovation and Management

    Digitalization, Service Infusion and Customer Experience

    Modifié par Lars Witell ...
    Collections series Future of Business and Finance
    This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service innovation in making these changes not only appear in theory but also implementing them in business practice. At the beginning of the 21st century, many manufacturing firms struggled to exploit the ... En savoir plus

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    Co-Creating Unique Value With Customers

    In this visionary book, C. K. Prahalad and Venkat Ramaswamy explore why, despite unbounded opportunities for innovation, companies still can't satisfy customers and sustain profitable growth. The explanation for this apparent paradox lies in recognizing the structural changes brought about by the convergence of industries and technologies; ubiquitous connectivity and globalization; and, as a ... En savoir plus

    $41.99 CAD ou Gratuit avec Kobo Plus

  • Design Thinking

    Integrating Innovation, Customer Experience, and Brand Value

    par Thomas Lockwood ...
    This thought-provoking and inspirational book covers such topics as: developing a solid creative process through Visual Reflection Notebooks” and Bring Play to Work”; understanding the artist’s unique identity in relation to the larger culture; building systems of support and collaboration; explaining how an artist’s needs and passions can lead to innovation and authenticity; using language to ... En savoir plus

    $24.99 CAD

  • Reinventing Business Models

    How Firms Cope with Disruption

    Although research on business model innovation is flourishing internationally, many important questions on the 'how', 'what', and 'when' of this process remain largely unanswered, particularly in regard to the role of top management. This book answers some of those pressing questions by taking a deliberately managerial perspective. Based on new and original findings derived from a survey among ... En savoir plus

    $39.19 CAD

  • Ten Types of Innovation

    The Discipline of Building Breakthroughs

    Innovation principles to bring about meaningful and sustainable growth in your organizationUsing a list of more than 2,000 successful innovations, including Cirque du Soleil, early IBM mainframes, the Ford Model-T, and many more, the authors applied a proprietary algorithm and determined ten meaningful groupings—the Ten Types of Innovation—that provided insight into innovation. The Ten Types of ... En savoir plus

    $28.99 CAD

  • Understanding Michael Porter

    The Essential Guide to Competition and Strategy

    par Joan Magretta ...
    Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.Understanding Michael Porter sets the record straight, ... En savoir plus

    $36.99 CAD ou Gratuit avec Kobo Plus

  • Balanced Scorecard Step-by-Step

    Maximizing Performance and Maintaining Results

    par Paul R. Niven ...
    PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition"As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to ... En savoir plus

    $40.99 CAD

  • The Oxford Handbook of Open Innovation

    Collections series Oxford Handbooks
    This Handbook seeks to be the definitive reference for the large and growing field of Open Innovation. A comprehensive collection of short and authoritative chapters, the volume summarizes the most vital research published in Open Innovation. It is an essential reference for seasoned scholars, a welcome introduction for junior scholars, and a kick-start package for undergraduate and MBA students. ... En savoir plus

    $169.69 CAD

  • Business Model Innovation

    Game Changers and Contemporary Issues

    Modifié par Annabeth Aagaard ...
    In the contemporary business landscape, the imperative for innovative approaches to business model innovation (BMI) is more pronounced than ever, especially given the pressing grand challenges, technological disruptions, digital transformation, and pressing environmental and social concerns of our era. The prevailing discourse in business model and BMI scholarship predominantly revolves around ... En savoir plus

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  • Innovation by Design

    How Any Organization Can Leverage Design Thinking to Produce Change, Drive New Ideas, and Deliver Meaningful Solutions

    Why are some organizations more innovative than others? How can we tap into, empower, and leverage the natural innovation within our organizations that is so vital to our future success?Now more than ever, companies and institutions of all types and sizes are determined to create more innovative organizations. In study after study, leaders say that fostering innovation and the need for ... En savoir plus

    $19.99 CAD