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« lucas conley »

1-12 sur 12 résultats pour « lucas conley »
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  • The Method Method

    Seven Obsessions That Helped Our Scrappy Start-up Turn an Industry Upside Down

    An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf ... En savoir plus

    $9.99 CAD

  • Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World

    Named one of Forbes' Top Ten Business BooksAmerican Marketing Association Berry Book Award WinnerInternational Book Award WinnerAmerican Business Awards Silver MedalistBusiness Book Awards Finalist for International Book of the YearA book for a different breed of business leader, one who looks beyond the moment to create a life of significance.Mo... ... En savoir plus

    $34.99 CAD

  • Livre audio

    OBD: Obsessive Branding Disorder

    The Illusion of Business and the Business of Illusion

    par Lucas Conley ...
    Lu par Walter Dixon ...

    Version Longue

    5 heure 12 min

    A successful brand creates a positive association in a customer’s mind, sells a promise, and tells a story about who we are. The virtues of creating brand identity to attract product sales have been acknowledged for decades. But branding—once considered a helpful, rather than necessary flourish—has assumed status in today’s world as a key ingredient to winning business.America pours upwards of ... En savoir plus

    $34.99 CAD

  • Livre audio

    Legacy in the Making

    Building a Long-Term Brand to Stand Out in a Short-Term World

    Version Longue

    5 heure 11 min

    Named one of Forbes' Top Ten Business BooksAmerican Marketing Association Berry Book Award WinnerInternational Book Award WinnerAmerican Business Awards Silver MedalistBusiness Book Awards Finalist for International Book of the YearA book for a different breed of business leader, one who looks beyond the moment to create a life of significance.</stro... ... En savoir plus

    $21.99 CAD

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    Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched.Eric Ries defines a startup as an organization dedicated to creating something new under conditions of extreme uncertainty. This is just as true for one person in a garage or a group of seasoned ... En savoir plus

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  • Extreme Trust

    Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised

    How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency ... En savoir plus

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  • How To Successfully Implement CRM Technology

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    Frankly, too often, financial institutions find CRM to be a dose of bitter medicine. It shouldn't be. CRM can be just the right tonic, if taken in the right doses, to solve very specific maladies. This requires honest conversation and planning. ... En savoir plus

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  • Exceptional Customer Service

    Exceed Customer Expectations to Build Loyalty & Boost Profits

    When the going's tough, companies that survive will be those that build the greatest loyalty-by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback.With new, updated examples from more than fifty companies-from Chik-Fil-A restaurants to the Ritz-Carlton hotel ... En savoir plus

    $16.99 CAD

  • Engaged!

    Outbehave Your Competition to Create Customers for Life

    par Gregg Lederman ...
    Customers love it when employees are ENGAGED to deliver an experience. However, it doesn’t come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees’ happiness and productivity, the customer experience, and your company’s profitability. Your company can be one that customers love to do business with … one that turns customers ... En savoir plus

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  • Unlocking the Hidden Customer Experience

    Short Stories of Remarkable Practices That Ensure Success

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    Colin Shaw’s new eBook, “Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices that Ensure Success” explores both the philosophy behind great Customer Experience and the best (and worst) real-world examples of them. As the founder and CEO of Beyond Philosophy and author of four best-selling books on Customer Experience, Shaw uses his expertise to point out where today’s ... En savoir plus

    $13.73 CAD ou Gratuit avec Kobo Plus

  • Treat Your Customers

    Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store

    par Bob Miglani ...
    A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) storeCustomer service is the cornerstone of every successful business, and in Treat Your Customers, corporate businessman Bob Miglani reveals winning strategies for sales and service using anecdotes and analogies from his experiences working at his ... En savoir plus

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  • Customer Experience

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    Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share. ... En savoir plus

    $64.99 CAD