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« lysha albright »

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  • Tes: The Team Engagement Strategy

    Unleashing the Power of Adaptive Teams

    You get called into a meeting. The senior executives have decided to make a course correction in their strategy. You are asked to bring down cost, increase efficiency, and improve quality. You will not have increased financial resources, a data analyst, or new hires. You have heard of multiple change management methodologies such as Six Sigma, Lean, Emergent and Agile but they seem a bit too ... En savoir plus

    $6.86 CAD ou Gratuit avec Kobo Plus

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  • Mastering the Complex Sale

    How to Compete and Win When the Stakes are High!

    par Jeff Thull ...
    Praise for Mastering the Complex Sale"Jeff Thull's process plays a key role in helping companies and their customers cross the chasm with disruptive innovations and succeed with game-changing initiatives."—Geoffrey A. Moore, author of Crossing the Chasm and Dealing with Darwin"This is the first book that lays out a solid method for selling cross-company, cross-border, even cross-culturally where ... En savoir plus

    $20.99 CAD

  • Customer Experience 3.0

    High-Profit Strategies in the Age of Techno Service

    par John A. Goodman ...
    Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right.Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service ... En savoir plus

    $23.99 CAD ou Gratuit avec Kobo Plus

  • The Improvement Guide

    A Practical Approach to Enhancing Organizational Performance

    This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This ... En savoir plus

    $68.99 CAD

  • Improve Your Business Through Kaizen

    Boost your results with continuous improvement

    par 50minutes ...
    Collections Livre 29 - Management & Marketing
    Understand Kaizen in no time! Find out everything you need to know about this innovative concept with this practical and accessible guide.In an increasingly competitive business world, companies must strive to constantly do better by boosting their productivity, optimising the quality of their products and services and eliminating waste and inefficiency. Kaizen, which was developed by the Japanese ... En savoir plus

    $18.43 CAD ou Gratuit avec Kobo Plus

  • Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management

    PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS"If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read."--BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of ConstraintsPerformance Improvement ... En savoir plus

    $68.29 CAD

  • Creating Agile Organizations

    A Systemic Approach

    Design Your Organization for Maximum Agile Success at Scale"[A] unique view of organizational agility. Cesario and Ilia first describe the [foundational] tools and vocabulary to think about agile enterprise-level change. The second section is a practical approach to adoption. It marries the foundational elements into a people and customer centric approach to change. The book is epic in scope ... ... En savoir plus

    $42.99 CAD

  • The DNA of Strategy Execution

    Next Generation Project Management and PMO

    par Jack Duggal ...
    THE DNA OF STRATEGY EXECUTION“In a world where there are more questions than answers every leader will need to learn to dance to a different beat. In this insightful book, Jack Duggal has cracked the DNA of Strategy Execution. Ignore these insights at your own peril.”— Dr. Tony O’DriscollGlobal Head, DukeCE Labs, Duke Corporate EducationFuqua School of Business, Duke UniversityDECODE THE DNA OF ... En savoir plus

    $55.99 CAD

  • Pocket Guide to TQM

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. ... En savoir plus

    $79.99 CAD

  • Managing Project Quality

    Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality. ... En savoir plus

    $24.99 CAD

  • The Onboarding Handbook - Everything You Need To Know About Onboarding

    par Liliana Leon ...
    This book is your ultimate Onboarding resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about Onboarding's whole picture right away. Get countless Onboarding facts right at your fingertips with this essential resource.The Onboarding Handbook is the single ... En savoir plus

    $12.99 CAD ou Gratuit avec Kobo Plus

  • Real World Training Design

    Navigating Common Constraints for Exceptional Results

    par Jenn Labin ...
    Are you a learning and development professional responsible for creating training programs for your organization? If so, you probably know that every training project faces the constraints of time, cost, and quality. Real World Training Design employs the time-tested ADDIE (Analysis, Design, Development, Implementation and Evaluation) model as a starting point in giving you the tools and knowledge ... En savoir plus

    $31.99 CAD ou Gratuit avec Kobo Plus