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  • Vested Outsourcing, Second Edition

    Five Rules That Will Transform Outsourcing

    Collections series Business and Management (R0)
    In her classic book Vested Outsourcing , Kate Vitasek identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new chapter based on Dell. ... En savoir plus

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  • Retention, Recruitment and Employee Relations: How Innovative Organizations Do It

    par D. Keith Denton ...
    This is a condensed and updated version of my paperback book originally published by Quorum books. It delivers practical and successful techniques used by some of the world's most competitive and innovative companies to the hands of the Human Resource Manager. Techniques described in the book can help any company enhance its ability to recruit, retain, and improve its employee relations.The ... En savoir plus

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  • Technobrands

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  • The ROI of Pricing

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  • Global Talent Management

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    Collections series Business and Management (R0)
    This book bridges the research and practice of global talent management. It opens important theoretical and practical avenues to understand the concept internationally while focusing on developing and emerging countries. Chapters derive from various geographic regions and embrace cross-national, comparative, and interdisciplinary perspectives. An open and inclusive approach is used in assessing ... En savoir plus

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  • Consuming Experience

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    This book covers the ‘hot topic’ of the experiential consumption in an accessible manner and from a unique industry perspective which is not used in any other book. It highlights the idea that an experience is not something that can be readily managed by firms and is not limited to the market: an individual’s daily life is made up of consuming experiences that can occur with or without a market ... En savoir plus

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  • Setting Up Joint Ventures in China

    Collections series Business and Management (R0)
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    Collections series Business and Management (R0)
    Customer focus is the most important challenge of the future. Providing good customer service depends on how well companies know their customers and clearly identify their needs. Availability of customer knowledge, which is knowledge from, for and about the customer, thus becomes crucial in offering customized products or services. This can be gained most efficiently from direct interaction with ... En savoir plus

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  • Global Innovation in Emerging Economies

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    In recent decades, there have been significant changes in the way corporate innovation activities are performed. They include changes in the innovation process, flexibility to outsource certain innovation activities, and by far, the most important one, wider choice in the location of innovation. What caught the most attention of is the trend towards globalization of research and development (R&D) ... En savoir plus

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