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  • Who Do You Want Your Customers to Become?

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    Who do you want your customers to become?According to MIT innovation expert and thought leader Michael Schrage, if you aren’t asking this question, your strategic marketing and innovation efforts will fail.In this latest HBR Single, Schrage provides a powerful new lens for getting more value out of innovation investment. He argues that asking customers to do something different doesn’t go far ... En savoir plus

    $10.99 CAD ou Gratuit avec Kobo Plus

  • The Innovator's Hypothesis

    How Cheap Experiments Are Worth More than Good Ideas

    par Michael Schrage ...
    Achieving faster, better, cheaper, and more creative innovation outcomes with the 5x5 framework: 5 people, 5 days, 5 experiments, $5,000, and 5 weeksWhat is the best way for a company to innovate? Advice recommending “innovation vacations” and the luxury of failure may be wonderful for organizations with time to spend and money to waste. The Innovator’s Hypothesis addresses the innovation ... En savoir plus

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  • The Jobs To Be Done Playbook

    Align Your Markets, Organization, and Strategy Around Customer Needs

    par Jim Kalbach ...
    "Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The ... En savoir plus

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  • Recommendation Engines

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    Collections series The MIT Press Essential Knowledge series
    How companies like Amazon, Netflix, and Spotify know what "you might also like": the history, technology, business, and societal impact of online recommendation engines.Increasingly, our technologies are giving us better, faster, smarter, and more personal advice than our own families and best friends. Amazon already knows what kind of books and household goods you like and is more than eager to ... En savoir plus

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  • Livre audio

    The Jobs To Be Done Playbook

    Align Your Markets, Organization, and Strategy Around Customer Needs

    par Jim Kalbach ...
    Lu par Tom Parks ...

    Version Longue

    8 heure 10 min

    "Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice." —Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The ... En savoir plus

    $28.84 CAD ou Gratuit avec Kobo Plus

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    The Innovator's Hypothesis

    How Cheap Experiments Are Worth More than Good Ideas

    par Michael Schrage ...
    Lu par Walter Dixon ...

    Version Longue

    6 heure 58 min

    What is the best way for a company to innovate? That's exactly the wrong question. The better question: How can organizations get the maximum possible value from their innovation investments? Advice recommending "innovation vacations" and the luxury of failure may be wonderful for organizations with time to spend and money to waste. But this book addresses the innovation priorities of companies ... En savoir plus

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    Who Do You Want Your Customers to Become

    par Michael Schrage ...
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    Version Longue

    2 heure 47 min

    Who do you want your customers to become?According to MIT innovation expert and thought leader Michael Schrage, if you aren’t asking this question, your strategic marketing and innovation efforts will fail.In this latest HBR Single, Schrage provides a powerful new lens for getting more value out of innovation investment. He argues that asking customers to do something different doesn’t go far ... En savoir plus

    $5.99 CAD

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    Deploy Empathy

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    Deploy Empathy will help you learn the skill of interviewing your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes.Empathy is a skill that anyone can learn. Armed with the tactics you’ll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will ... En savoir plus

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    The Runaway Species

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