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« patrick didomenico »

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  • A Guide to Global Best Practice and Standards in KM

    par Nick Milton, Karen Battersby, Liz Hobbs, Dr Peter Brown, Dominique Poole Avery, Karen Elson, Darryl Wing, Patrick DiDomenico, Dave Snowden ...
    A useful toolkit in the implementation of the ISO's new standard in Knowledge Management. The International Standards Organization (ISO) recently published it's first standard on knowledge management. This book looks at global examples of best practice in KM, and discusses how the Standard is helping embed these principles into successful organizations. ... En savoir plus

    $175.99 CAD

  • The Evolution of the Law Firm Library Function

    Transformation and Integration into the Business of Law

    par CJ Anderson, Scott D Bailey, Cynthia Brown, Kara Buzga, Patrick DiDomenico, Jim Haggerty, Tunisia Johnson, Monice Kaczorowski, Jill L Kilgore, Jocelyn K Sagherian, Sean Tate, Ed Walters ...
    The modern legal library is caught in a transformative stage. Often seen by firm management as unnecessary and outdated, legal libraries are facing a double-pronged challenge: it is now essential for librarians to demonstrate the continuing value of their profession whilst battling with shrinking budgets and the development of new, disruptive technologies that are transforming working practices ... En savoir plus

    $263.99 CAD

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  • If Only We Knew What We Know

    The Transfer of Internal Knowledge and Best Practi

    par C. Jackson Grayson, Carla O'dell ...
    While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed productivity and quality experts Carla O'Dell and Jack Grayson explain for the first time how ... En savoir plus

    $16.99 CAD

  • Delivering Effective Social Customer Service

    How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

    par Martin Hill-Wilson, Carolyn Blunt ...
    Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call centres were born. It is taking customers and organisations into untested ways of relating: transparently, collaboratively, instantly. The consequences of great and poor service are forever changed.Customer appetite has promoted this form of ... En savoir plus

    $26.99 CAD

  • Buzzing Communities

    How to Build Bigger, Better, and More Active Online Communities

    par Richard Millington ...
    Buzzing Communities cuts through the fluff to offer a clear process for creating thriving online communities. This book combines a century of proven science, dozens of real-life examples, practical tips, and trusted community-building methods. This step-by-step guide includes a lifecycle for tracking your progress and a framework for managing your organization's community efforts. This Book Will ... En savoir plus

    $13.73 CAD ou Gratuit avec Kobo Plus

  • The Institute Way

    Simplify Strategic Planning and Management with the Balanced Scorecard

    par Howard Rohm, David Wilsey, Gail S. Perry, Dan Montgomery ...
    The Institute Way outlines a practical step-by-step process to formulate and execute strategy in business, government and not-for-profit organizations. The book details how to manage and adapt to reach a higher level of performance using a methodology that blends strategic planning, performance measurement and change management into a simple, disciplined framework that's easy to build and ... En savoir plus

    $27.47 CAD

  • Delegation and Supervision (The Brian Tracy Success Library)

    par Brian Tracy ...
    When you can delegate and supervise well, you will not believe how efficient and easy managing your team can be.Managers’ performance reviews, their salary increases, and basically their fate within the company in general are judged by the results they deliver, yet those results are usually produced by a team of employees working under them. Thus, the most important and broad-reaching aspect of a ... En savoir plus

    $3.99 CAD

  • Succeeding with Agile: Software Development Using Scrum

    Software Development Using Scrum

    par Mike Cohn ...
    Collections series Addison-Wesley Signature Series (Cohn)
    Proven, 100% Practical Guidance for Making Scrum and Agile Work in Any OrganizationThis is the definitive, realistic, actionable guide to starting fast with Scrum and agile–and then succeeding over the long haul. Leading agile consultant and practitioner Mike Cohn presents detailed recommendations, powerful tips, and real-world case studies drawn from his unparalleled experience helping hundreds ... En savoir plus

    $49.99 CAD

  • Org Design for Design Orgs

    Building and Managing In-House Design Teams

    par Peter Merholz, Kristin Skinner ...
    Design has become the key link between users and today’s complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don’t understand how to get the most ... En savoir plus

    $35.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • The Business of Platforms

    Strategy in the Age of Digital Competition, Innovation, and Power

    par Michael A. Cusumano, Annabelle Gawer, David B. Yoffie ...
    A trio of experts on high-tech business strategy and innovation reveal the principles that have made platform businesses the most valuable firms in the world and the first trillion-dollar companies.Managers and entrepreneurs in the digital era must learn to master digital competition and live in two worlds—the conventional economy and the platform economy. Platforms that operate for business ... En savoir plus

    $21.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • The New Edge in Knowledge

    How Knowledge Management Is Changing the Way We Do Business

    par Carla O'Dell, Cindy Hubert ...
    The best thinking and actions in the fast-moving arena of collaboration and knowledge managementThe New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today.Build or retrofit your organization for new ways of working and ... En savoir plus

    $35.99 CAD

  • Engage!, Revised and Updated

    The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web

    par Brian Solis ...
    The ultimate guide to branding and building your business in the era of the Social Web—revised and updated with a Foreword by Ashton KutcherEngage! thoroughly examines the social media landscape and how to effectively use social media to succeed in business—one network and one tool at a time. It leads you through the detailed and specific steps required for conceptualizing, implementing, managing, ... En savoir plus

    $14.99 CAD