Skip to main content
Search Button
Librairie Kobo Canada Cartes cadeau Aide

Kobo Rakuten

Ma liste d'envies

Panier

Vous profitez des avantages réservés aux VIP !

Article(s) non disponible(s) à la vente
Veuillez vérifier votre panier. Vous pouvez supprimer le ou les articles qui ne sont pas disponibles maintenant ou nous les supprimerons automatiquement au moment du règlement de la commande.
articlesarticle
articlesarticle

Recommandé pour vous

Loading...


« rick brinkman »

1-12 sur 13 résultats pour « rick brinkman »
Skip side bar filters

  • Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

    par Dr. Rick Brinkman, Dr. Rick Kirschner ...
    The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and ... En savoir plus

    $18.99 CAD

  • Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst

    par Dr Rick Brinkman, Dr Rick Kirschner ...
    The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than everToday, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t ... En savoir plus

    $27.99 CAD

  • Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

    par Dr. Rick Brinkman, Dr. Rick Kirschner ...
    The international bestseller--more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people ... En savoir plus

    $16.99 CAD

  • Cómo tratar con gente complicada

    Saca lo mejor de los demás en sus peores momentos

    par Rick Brinkman, Rick Kirschner ...
    El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte ... En savoir plus

    $11.99 CAD

    Aussi disponible en : Livre audio

    Aussi disponible en : Livre audio

  • Tratar con personas dificiles. Soft Skills. E-book

    par Rick Brinkman, Rick Kirschner ...
    Tratar con personas difíciles tiene como objetivos: identificar los 10comportamientos difíciles más habituales, comprender el razonamiento y los miedos de las personas difíciles, utilizar sofisticadas «técnicas de escucha» para conocer sus necesidades ocultas y trabajar nueve habilidades de «responsabilidad» para convertir el conflicto en cooperación.Los avances de la tecnología han creado nuevas ... En savoir plus

    $11.27 CAD

  • Dealing with Meetings You Can't Stand: Meet Less and Do More

    par Dr Rick Brinkman ...
    The proven process for making the most of every business meeting—from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful—and a lot more productive—comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as ... En savoir plus

    $29.99 CAD

  • Tratar con personas díficiles ¡Es fácil! Ebook

    par Rick Brinkman Kirshner ...
    Los avances de la tecnología han creado nuevas posibilidades de molestar. Cada día se multiplica el número de personas difíciles de soportar y cada vez están más próximas a nosotros desde los chats del móvil hasta los correos electrónicos no deseados. Estas personas pueden sólo incomodarte, en el mejor de los casos, o impedir que logres tus objetivos, en el peor de los casos. Con este innovador ... En savoir plus

    $10.81 CAD

  • Livre audio

    Dealing With People You Can't Stand, 4th Edition

    How to Bring Out the Best in People at Their Worst

    par Rick Brinkman, Rick Kirschner ...
    Lu par Walter Dixon ...

    Version Longue

    15 heure 32 min

    Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether.The global bestseller Dealing with People ... En savoir plus

    $35.72 CAD ou Gratuit avec Kobo Plus

  • Livre audio

    Cómo tratar con gente complicada

    Saca lo mejor de los demás en sus peores momentos

    par Rick Brinkman, Rick Kirschner ...
    Lu par Adrián González ...

    Version Longue

    10 heure 21 min

    El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte ... En savoir plus

    $24.99 CAD

    Aussi disponible en : eBook

    Aussi disponible en : eBook

  • Livre audio

    Dealing with People You Can’t Stand, Revised and Expanded Third Edition

    How to Bring Out the Best in People at Their Worst

    par Rick Brinkman, Rick Kirschner ...

    Version Longue

    11 heure 4 min

    The classic guide to bringing out the best in people at their worst-updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and ... En savoir plus

    $35.99 CAD

  • Livre audio

    Telecare

    How To Provide Exceptional Customer Service Over the Phone

    par CareerTrack Publications ...
    Lu par Rick Brinkman, Rick Kirschner ...

    Version Longue

    3 heure 50 min

    Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.Studies show that satisfied customers will boast about their ... En savoir plus

    $17.99 CAD

  • Livre audio

    Dealing with Meetings You Can't Stand

    Meet Less and Do More

    par Rick Brinkman ...

    Version Longue

    4 heure 16 min

    The proven process for making the most of every business meeting-from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful-and a lot more productive-comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as ... En savoir plus

    $17.99 CAD