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« roberta cava »

1-12 sur 51 résultats pour « roberta cava »
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  • Dealing with Difficult People

    par Roberta Cava ...
    Nasty Customers? Boss on the Rampage? Uncooperative Colleagues? Upset Secretary?This international best-seller will help you deal with them.At one time or another, everyone has to deal with irate, rude, impatient emotional or aggressive people in the workplace. This is the book for learning how to handle these stressful situations and how to defuse tensions calmly and with professionalism.This ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Dealing with Difficult Relatives & In-Laws

    par Roberta Cava ...
    At one time or another, everyone has had to deal with relatives and in-laws who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "keep cool under fire" when faced with annoying siblings, relatives, seniors, parents and in-laws including those who try to manipulate you by making you feel angry, hurt, guilty or stressed. Some of the topics include ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Dealing with Workplace Bullying

    par Roberta Cava ...
    Do your boss, co-workers or clients bully you?Do you work in a toxic work environment?Is your stress level off the scale?If so this book is for you!This book is an expose about the Australian government that shows there is little or no protection for its 11.5 million workers against workplace bullying, harassment and violence.You'll learn about:What is bullying?Health disorders associated with ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Survival Skills for Supervisors and Managers

    par Roberta Cava ...
    Whenever work is delegated to others - the person that is responsible for those tasks being done, is the supervisor. It doesn't matter whether these individuals have the title of supervisor, foreman/woman, manager, lead hand, department head, superintendent, executive or even CEO - if they're supervising others - they're supervisors. Unfortunately, most supervisors have not received the basic ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Dealing with Difficult Situations at Work and at Home

    par Roberta Cava ...
    Have you started your day feeling happy with the world but find it going rapidly downhill because of the difficult situations you face? Do you ever feel you're not in control during these episodes? Do you let other people manipulate your day? If so, this book is for you. Difficult situations arise for everyone at work and at home. Handle them professionally and effectively and regain control when ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Human Resources At Its Best!

    par Roberta Cava ...
    Many small companies struggle along trying to run their Human Resources function without an HR specialist on board. Most companies simply promote oneof their managers to look after that function and expect them to be able to run that department with no training in how to do so. What a mistake! A company's biggest asset is their employees and if they aren't dealt with fairly - the company fails.It ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Dealing with Difficult Spouses and Children

    par Roberta Cava ...
    At one time or another, everyone has had to deal with family members who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "Keep cool under fire" when faced with annoying spouses and children including those who try to manipulate you by making you feel angry, hurt, guilty or stressed. Some of the topics include:Evaluate your actionsMarriage ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Tratando con Parientes Difíciles - Cómo lidiar con familiares y parientes enojados, exigentes y manipuladores

    par Roberta Cava ...
    Tratando con Parientes Difíciles - Cómo lidiar con familiares y parientes enojados, exigentes y manipuladores. En un momento u otro, todos tuvieron que lidiar con familiares y parientes frustrantes que son irritantes, groseros, impacientes o agresivos. Este libro describe técnicas útiles que ayudarán a cualquier persona a "mantener la calma" cuando se enfrente con hermanos, parientes, ancianos, ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Australia Trivia Volume 4

    par Roberta Cava ...
    The 1,150 fun and challenging trivia questions will keep you entertained for hours. It is an excellent source of information especially if you present trivia to groups. There are 24 sets of questions and answers. In it, you will learn interesting information about:World-famous people and places,Countries of the world,Sports trivia,Movie and music icons.This i... ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Australian Trivia Volume 3

    par Roberta Cava ...
    The 1,100 fun and challenging trivia questions will keep you entertained for hours. It is an excellent source of information especially if you present trivia to groups. There are 22 sets of questions and answers. In it, you will learn interesting information about:World-famous people and places, Countries of the world,Medical breakthroughs, Movie and music icons This is the seventh trivia book ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Australian Trivia Volume 2

    par Roberta Cava ...
    The 1,150 fun and challenging trivia questions will keep you entertained for hours. It is an excellent source of information especially if you present trivia to groups. There are 23 sets of questions and answers. In it, you will learn interesting information about:World-famous people and places,Countries of the world,Medical breakthroughs,Movie and music icons.This is the fifth trivia book Roberta ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus

  • Life Trilogy

    par Roberta Cava ...
    This trilogy of books is about Becky Wilson and Dan Jeffries families. Becky is a book editor for a publishing company and Dan is a police officer. Book one, starts with Becky coming home from work to find her twelve-year-old daughter Sandy pinned to the living room rug by a man trying to rape her. She pulls the man off her daughter - then, the man isn't moving. She called 911 and Dan Jeffries ... En savoir plus

    $13.99 CAD ou Gratuit avec Kobo Plus