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  • Public Service Explained

    The Role of Citizens in Value Creation

    Collections series Elements in Public and Nonprofit Administration
    This Cambridge Element aims to advance theory by investigating the nature of participation in public service delivery. It situates itself under the theory of Public Service Logic to advocate for a strategic orientation to participation as an element of value creation in public services. It introduces the concept of participation and discusses the motives, incentives, and tools to engage citizens ... En savoir plus

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    Engaging Citizens in Public Services

    Collections series Routledge Critical Studies in Public Management
    Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more ... En savoir plus

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  • Human Resource Management

    Authoritatively and expertly written, the new seventh edition of Bratton and Gold's Human Resource Management builds upon the enduring strengths of this renowned book. Thoroughly updated, topical and accessible, this textbook explores the theory and practice of human resource management and will encourage your students to reflect critically on the realities of the ever-changing world of work.The ... En savoir plus

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  • The Flexibility Paradox

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  • The Oxford Handbook of Health Care Management

    Collections series Oxford Handbooks
    This Handbook provides an authoritative overview of current issues and debates in the field of health care management. It contains over twenty chapters from well-known and eminent academic authors, who were carefully selected for their expertise and asked to provide a broad and critical overview of developments in their particular topic area. The development of an international perspective and ... En savoir plus

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  • Marketing Ethics & Society

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    Marketing, while essential to organisational success, is arguably one of the most controversial aspects of business management. Criticisms of marketing’s impact range from fostering materialism and unsustainable consumption patterns through to the use of deception, stifling of innovation and lowering of quality, to name but a few. Taking a holistic and international perspective, this book ... En savoir plus

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  • Putting Responsible Research and Innovation into Practice

    A Multi-Stakeholder Approach

    Modifié par Vincent Blok ...
    Collections series Philosophy and Religion (R0)
    This Open Access book builds on the experiences of one of the largest European projects in the domain of responsible Research and Innovation: NewHoRRIzon. It highlights the potential of and opportunity in responsible R&I to conduct innovation in a socially responsible way. Employing the methodology of Social Labs, the book analyses responsible R&I from an experience-based viewpoint and further ... En savoir plus

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  • Public Service Logic

    Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

    par Stephen Osborne ...
    Collections series Routledge Critical Studies in Public Management
    This bookis based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research.Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of ... En savoir plus

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  • Teacher Learning and Leadership

    Of, By, and For Teachers

    Collections series Teacher Quality and School Development
    Teacher Learning and Leadership asserts that teachers should be put at the center of creating, developing, organizing, implementing, and sharing their own ideas for school change rather than being passive recipients of knowledge from the outside. It argues that there is tremendous potential for the good of students and the professionalization of teaching, when teachers work collaboratively to ... En savoir plus

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  • Health Management 2.0

    Transformational Leadership for Challenging Times

    Collections series European Health Management in Transition
    From precision medicine to pandemics, from value-based healthcare to stakeholder engagement, European health systems are facing unprecedented change. How can health managers cope with these challenges and what skills and competencies will they need to deliver transformational change in the 'new normality'? This original volume presents a blueprint for Health Management 2.0 and helps set a path for ... En savoir plus

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  • Nurturing Equality, Diversity and Inclusion

    Support for Research Careers in Health and Biomedicine

    EPDF and EPUB available Open Access under CC-BY-NC-ND licence.Today’s academic and research institutions recognise the importance of diverse research teams in health and biomedical science, in terms of the business case, social justice and the common good.This ‘go-to’ book familiarises readers with the key equality, diversity and inclusion (EDI) issues in relation to research careers and ... En savoir plus

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  • Social Innovation in Higher Education

    Landscape, Practices, and Opportunities

    Collections series Economics and Finance (R0)
    This open access book offers unique and novel views on the social innovation landscape, tools, practices, pedagogies, and research in the context of higher education. International, multi-disciplinary academics and industry leaders present new developments, research evidence, and practice expertise on social innovation in higher education institutions (HEIs), across academic and professional ... En savoir plus

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