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« timothy lockyer »

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  • The International Hotel Industry

    Sustainable Management

    par Timothy Lockyer ...
    Develop insight into the hotel management decision-making process.The International Hotel Industry: Sustainable Management examines key theoretical issues and real challenges facing current hotel managers around the world. Each chapter includes case studies of management issues, insights from senior international hotel managers, and stimulating dis ... En savoir plus

    $147.02 CAD

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  • Why Should Anyone Work Here?

    What It Takes to Create an Authentic Organization

    par Rob Goffee, Gareth Jones ...
    Imagine designing the best company on earth to work for . . .What would that company be like? How would you build and sustain it? As a leader, you need to know. In the past, businesses made people conform to the organization’s needs. But the old paradigm has shifted. Now leaders must transform their organizations so that they attract the right people, keep them, and inspire them to do their best ... En savoir plus

    $31.99 CAD ou Gratuit avec Kobo Plus

  • Strategic Hospitality Leadership

    The Asian Initiative

    Modifié par Russell Arthur Smith, Judy Siguaw ...
    Doing business in the tourism and hospitality scene in Asia can be very interesting and rewarding but also poses many challenges.Not many books have been written on the hospitality industry in Asia. Strategic Hospitality Leadership makes a useful contribution, providing the first specialized approach to the business of hospitality in Asia.The book is an invaluable resource of reference and ... En savoir plus

    $31.99 CAD

  • The Business of Resort Management

    par Peter Murphy ...
    How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these ... En savoir plus

    $147.99 CAD

  • Hospitality Branding

    par Chekitan S. Dev ...
    Collections series Cornell Hospitality Management: Best Practices
    In recent years the brand has moved squarely into the spotlight as the key to success in the hospitality industry. Business strategy once began with marketing and incorporated branding as one of its elements; today the brand drives marketing within the larger hospitality enterprise. Not only has it become the chief means of attracting customers, it has, more broadly, become the chief organizing ... En savoir plus

    $14.99 CAD

  • Service Quality Management in Hospitality, Tourism, and Leisure

    par Connie Mok, Beverley Sparks, Jay Kadampully ...
    Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts ... En savoir plus

    $140.15 CAD

  • Key Concepts in Hospitality Management

    Modifié par Roy C Wood ...
    Collections series SAGE Key Concepts series
    "Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry."- Peter Lugosi, Oxford School of Hospitality Management"This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book."- Erwin Losekoot, Auckland ... En savoir plus

    $82.39 CAD

  • Tourism: Principles & Practice

    par John Fletcher, Alan Fyall, Stephen Wanhill, David Gilbert ...
    John Fletcher is Professor of Tourism and Head of the International Centre for Tourism & Hospitality Research at Bournemouth University, UK.Alan Fyall is visiting Professor at the Rosen College of Hospitality Management, University of Central Florida, USA and Professor of Tourism at Bournemouth University, UK.David Gilbert is Emeritus Professor of Marketing at Surrey University, UK, and visiting ... En savoir plus

    $62.99 CAD

  • Entrepreneurship & Small Business Management in the Hospitality Industry

    par Darren Lee-Ross, Conrad Lashley ...
    Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten years.Divided into four sections, Entrepreneurship and Small Business Management in the Hospitality ... En savoir plus

    $130.99 CAD

  • International Hospitality Management

    par Alan Clarke, Wei Chen ...
    International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and ... En savoir plus

    $116.99 CAD

  • Crisis and Disaster Management for Tourism

    par Dr. Brent W. Ritchie ...
    Collections Livre 38 - Aspects of Tourism
    Tourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planning, response, and longer term recovery and knowledge ... En savoir plus

    $27.99 CAD

  • International Hospitality Industry

    Modifié par Bob Brotherton ...
    With contributions from leading figures in the field The International Hospitality Industry looks at both specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice.The book moves on to highlight the key issues that will be encountered within every sector of the industry - operations, IT, marketing and HR among others - thereby providing the reader with an all ... En savoir plus

    $126.99 CAD