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O jeito Disney de encantar os clientes

Do atendimento excepcional ao nunca parar de crescer e acreditar

par Disney Institute, Michael D. Eisner ...

Traduit par Cristina Yamagami ...

"Neste nosso negócio tão volátil não podemos nos dar ao luxo de descansar sobre os louros das nossas vitórias, e nem ao menos de fazer uma pausa para olhar o passado. As épocas e condições mudam com tanta rapidez que devemos manter nossa mira constantemente focada no futuro.” – Walt Disney"A Disney tem muitos dos mesmos desafios de qualquer empresa.” – Michael D. EisnerTodas as empresas buscam ... En savoir plus

$11.24 CAD

"Neste nosso negócio tão volátil não podemos nos dar ao luxo de descansar sobre os louros das nossas vitórias, e nem ao menos de fazer uma pausa para olhar o passado. As épocas e condições mudam com tanta rapidez que devemos manter nossa mira constantemente focada no futuro.” – Walt Disney"A Disney tem muitos dos mesmos desafios de qualquer empresa.” – Michael D. EisnerTodas as empresas buscam
... En savoir plus
Working Together

Why Great Partnerships Succeed

par Michael D. Eisner, Aaron R. Cohen ...

In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations, including Warren Buffett and Charlie Munger, Valentino and Giancarlo Giammetti, Bill and Melinda Gates, Joe ... En savoir plus

$19.19 CAD ou Gratuit avec Kobo Plus

Aussi disponible en : Livre audio

In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations, including Warren Buffett and Charlie Munger, Valentino and Giancarlo Giammetti, Bill and Melinda Gates, Joe
... En savoir plus

Aussi disponible en : Livre audio
Work in Progress

Risking Failure Surviving Success

par Michael D. Eisner ...

Disney CEO Michael Eisner's legendary self-reliance comes through in his narration of Work in Progress. He takes you with him as, again and again, he plunges into uncharted waters and comes up a stronger swimmer than he was before. ... En savoir plus

$20.99 CAD

Disney CEO Michael Eisner's legendary self-reliance comes through in his narration of Work in Progress. He takes you with him as, again and again, he plunges into uncharted waters and comes up a stronger swimmer than he was before.
... En savoir plus
Camp

Life, Leadership, and Why You Never Stop Paddling

par Michael D. Eisner ...

Updated and expanded for its 20th anniversary, Camp is former Disney CEO Michael Eisner's coming-of-age story about his time in camp and how the indispensable lessons he learned there continue to influence him in business and in life.Over the years, as a camper and a counselor, Michael Eisner absorbed the life lessons that come from sitting in the stern of a canoe or gathering around a campfire at ... En savoir plus

Prix courant $27.29 CAD Maintenant $14.95 CAD

Updated and expanded for its 20th anniversary, Camp is former Disney CEO Michael Eisner's coming-of-age story about his time in camp and how the indispensable lessons he learned there continue to influence him in business and in life.Over the years, as a camper and a counselor, Michael Eisner absorbed the life lessons that come from sitting in the stern of a canoe or gathering around a campfire at
... En savoir plus
Livre audio

Working Together

Why Great Partnerships Succeed

par Michael D. Eisner, Aaron R. Cohen ...

Lu par Rick Adamson, Michael D. Eisner ...

Version Longue

7 heure 49 min

In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations, including Warren Buffett and Charlie Munger, Valentino and Giancarlo Giammetti, Bill and Melinda Gates, Joe ... En savoir plus

$32.99 CAD

Aussi disponible en : eBook

In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations, including Warren Buffett and Charlie Munger, Valentino and Giancarlo Giammetti, Bill and Melinda Gates, Joe
... En savoir plus

Aussi disponible en : eBook
Livre audio

Camp

par Michael D. Eisner ...

Version Abrégée

3 heure 52 min

Over the years, as a camper and a counselor, Disney CEO Michael Eisner absorbed the life lessons that come from sitting in the stern of a canoe or meeting around a campfire at night. With anecdotes from his time spent at Keewaydin and stories from his life in the upper echelons of American business that illustrate the camp's continued influence, Eisner creates a touching and insightful portrait of ... En savoir plus

$49.99 CAD

Over the years, as a camper and a counselor, Disney CEO Michael Eisner absorbed the life lessons that come from sitting in the stern of a canoe or meeting around a campfire at night. With anecdotes from his time spent at Keewaydin and stories from his life in the upper echelons of American business that illustrate the camp's continued influence, Eisner creates a touching and insightful portrait of
... En savoir plus

Livre audio

What the Dog Saw

And Other Adventures

par Malcolm Gladwell ...

Lu par Malcolm Gladwell ...

Version Longue

12 heure 46 min

The bestselling author of The Bomber Mafia focuses on "minor geniuses" and idiosyncratic behavior to illuminate the ways all of us organize experience in this "delightful" (Bloomberg News) collection of writings from The New Yorker.What is the difference between choking and panicking? Why are there dozens of varieties of mustard-but only one variety of ketchup? What do football players teach us ... En savoir plus

$41.99 CAD

Aussi disponible en : eBook

The bestselling author of The Bomber Mafia focuses on "minor geniuses" and idiosyncratic behavior to illuminate the ways all of us organize experience in this "delightful" (Bloomberg News) collection of writings from The New Yorker.What is the difference between choking and panicking? Why are there dozens of varieties of mustard-but only one variety of ketchup? What do football players teach us
... En savoir plus

Aussi disponible en : eBook
Livre audio

Mindset

The New Psychology of Success

par Carol S. Dweck ...

Lu par Bernadette Dunne ...

Version Longue

10 heure 23 min

**From the renowned psychologist who introduced the world to “growth mindset” comes this updated edition of the million-copy bestseller—featuring transformative insights into redefining success, building lifelong resilience, and supercharging self-improvement.“Through clever research studies and engaging writing, Dweck illuminates how our beliefs about our capabilities exert tremendous influence ... En savoir plus

$27.99 CAD

Aussi disponible en : eBook

**From the renowned psychologist who introduced the world to “growth mindset” comes this updated edition of the million-copy bestseller—featuring transformative insights into redefining success, building lifelong resilience, and supercharging self-improvement.“Through clever research studies and engaging writing, Dweck illuminates how our beliefs about our capabilities exert tremendous influence
... En savoir plus

Aussi disponible en : eBook
Livre audio

State of Wonder

A Novel

par Ann Patchett ...

Lu par Hope Davis ...

Version Longue

12 heure 22 min

“A nail-biting narrative, setting stark human dilemmas against a lush, exotic backdrop.”— People“Extraordinary. . . . Nothing is as it seems, and the ending is as shocking as it’s satisfying.” — Boston GlobeFrom award-winning, New York Times bestselling author Ann Patchett, a provocative and assured novel of morality and miracles, science and sacrifice set in the Amazon rainforestIn a narr... ... En savoir plus

$36.99 CAD

Aussi disponible en : eBook

“A nail-biting narrative, setting stark human dilemmas against a lush, exotic backdrop.”— People“Extraordinary. . . . Nothing is as it seems, and the ending is as shocking as it’s satisfying.” — Boston GlobeFrom award-winning, New York Times bestselling author Ann Patchett, a provocative and assured novel of morality and miracles, science and sacrifice set in the Amazon rainforestIn a narr...
... En savoir plus

Aussi disponible en : eBook
Livre audio

David and Goliath

Underdogs, Misfits, and the Art of Battling Giants

par Malcolm Gladwell ...

Lu par Malcolm Gladwell ...

Version Longue

7 heure 1 min

Audie Award Winner, Nonfiction, 2014Explore the power of the underdog in Malcolm Gladwell's dazzling examination of success, motivation, and the role of adversity in shaping our lives, from the bestselling author of The Bomber Mafia.Three thousand years ago on a battlefield in ancient Palestine, a shepherd boy felled a mighty warrior with nothing more than a stone and a sling, and ever since then ... En savoir plus

$32.99 CAD

Aussi disponible en : eBook

Audie Award Winner, Nonfiction, 2014Explore the power of the underdog in Malcolm Gladwell's dazzling examination of success, motivation, and the role of adversity in shaping our lives, from the bestselling author of The Bomber Mafia.Three thousand years ago on a battlefield in ancient Palestine, a shepherd boy felled a mighty warrior with nothing more than a stone and a sling, and ever since then
... En savoir plus

Aussi disponible en : eBook
Livre audio

The Tipping Point

How Little Things Can Make a Big Difference

par Malcolm Gladwell ...

Lu par Malcolm Gladwell ...

Version Longue

8 heure 34 min

From the bestselling author of The Bomber Mafia: discover Malcolm Gladwell's breakthrough debut and explore the science behind viral trends in business, marketing, and human behavior.The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small ... En savoir plus

$32.99 CAD

Aussi disponible en : eBook

From the bestselling author of The Bomber Mafia: discover Malcolm Gladwell's breakthrough debut and explore the science behind viral trends in business, marketing, and human behavior.The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small
... En savoir plus

Aussi disponible en : eBook
Livre audio

Steve Jobs

par Walter Isaacson ...

Lu par Dylan Baker ...

Version Abrégée

9 heure 4 min

2012 Audie Award Finalist for Audiobook of the YearWalter Isaacson’s “enthralling” (The New Yorker) worldwide bestselling biography of Apple cofounder Steve Jobs.Based on more than forty interviews with Steve Jobs conducted over two years—as well as interviews with more than 100 family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the ... En savoir plus

$35.99 CAD

Aussi disponible en : eBook

2012 Audie Award Finalist for Audiobook of the YearWalter Isaacson’s “enthralling” (The New Yorker) worldwide bestselling biography of Apple cofounder Steve Jobs.Based on more than forty interviews with Steve Jobs conducted over two years—as well as interviews with more than 100 family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the
... En savoir plus

Aussi disponible en : eBook

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O jeito Disney de encantar os clientes

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Camp

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What the Dog Saw

Mindset

State of Wonder

David and Goliath

The Tipping Point

Steve Jobs

Liseuses

Applis

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