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The Virtual Public Servant

Artificial Intelligence and Frontline Work

by Stephen Jeffares ...

Series series Political Science and International Studies (R0)
How citizens encounter public services is being fundamentally reshaped. For more than two decades, governments have redirected citizens away from face-to-face contact and towards contact centres, websites, and other forms of self-service. Now, the rise of artificial intelligence marks a decisive moment in that transformation.This book offers a clear and critical account of what this shift means ... Read more

$125.09 USD

How citizens encounter public services is being fundamentally reshaped. For more than two decades, governments have redirected citizens away from face-to-face contact and towards contact centres, websites, and other forms of self-service. Now, the rise of artificial intelligence marks a decisive moment in that transformation.This book offers a clear and critical account of what this shift means
... Read more
The Virtual Public Servant

Artificial Intelligence and Frontline Work

by Stephen Jeffares ...

Series series Political Science and International Studies (R0)
With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to ... Read more

$98.09 USD

With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to
... Read more

Everyday Automation

Experiencing and Anticipating Emerging Technologies

Edited by Sarah Pink, Martin Berg, Deborah Lupton, Minna Ruckenstein ...

This Open Access book brings the experiences of automation as part of quotidian life into focus. It asks how, where and when automated technologies and systems are emerging in everyday life across different global regions? What are their likely impacts in the present and future? How do engineers, policy makers, industry stakeholders and designers envisage artificial intelligence (AI) and automated ... Read more

Free

This Open Access book brings the experiences of automation as part of quotidian life into focus. It asks how, where and when automated technologies and systems are emerging in everyday life across different global regions? What are their likely impacts in the present and future? How do engineers, policy makers, industry stakeholders and designers envisage artificial intelligence (AI) and automated
... Read more
E-Moderating

The Key to Online Teaching and Learning

by Gilly Salmon ...

Professor Gilly Salmon has achieved continuity and illumination of the seminal five stage model, together with new research-based developments, in her much-awaited third edition of E-Moderating – the most quoted and successful guide for e-learning practitioners.Never content to offer superficial revisions or simple "solutions" against the pace of technological advances, the expanding interest and ... Read more

$66.99 USD

Professor Gilly Salmon has achieved continuity and illumination of the seminal five stage model, together with new research-based developments, in her much-awaited third edition of E-Moderating – the most quoted and successful guide for e-learning practitioners.Never content to offer superficial revisions or simple "solutions" against the pace of technological advances, the expanding interest and
... Read more
Advanced Analytics and AI

Impact, Implementation, and the Future of Work

by Tony Boobier ...

Series series Wiley Finance
Be prepared for the arrival of automated decision makingOnce thought of as science fiction, major corporations are already beginning to use cognitive systems to assist in providing wealth advice and also in medication treatment. The use of Cognitive Analytics/Artificial Intelligence (AI) Systems is set to accelerate, with the expectation that it’ll be considered ‘mainstream’ in the next 5 – 10 ... Read more

$33.00 USD

Also available as: Audiobook

Be prepared for the arrival of automated decision makingOnce thought of as science fiction, major corporations are already beginning to use cognitive systems to assist in providing wealth advice and also in medication treatment. The use of Cognitive Analytics/Artificial Intelligence (AI) Systems is set to accelerate, with the expectation that it’ll be considered ‘mainstream’ in the next 5 – 10
... Read more

Also available as: Audiobook
The Social Learning Guidebook

Social Leadership Guidebooks

by Julian Stodd ...

Series series Social Leadership Guidebooks
In this Guidebook, Julian shares a new body of work around the design, and delivery, of Social Learning. It highlights areas that you should consider when looking at Learning Transformation. It is not intended to have all the answers, but rather to offer some frameworks, models, and things that you need to consider along the journey. ... Read more

$9.99 USD or Free with Kobo Plus

In this Guidebook, Julian shares a new body of work around the design, and delivery, of Social Learning. It highlights areas that you should consider when looking at Learning Transformation. It is not intended to have all the answers, but rather to offer some frameworks, models, and things that you need to consider along the journey.
... Read more
The Internet

An Introduction to New Media

by Professor Lelia Green ...

Series series Berg New Media Series
Life without the internet, a very new technology, seems almost unimaginable for most people in western nations. Today the internet is intrinsic to media and communications, entertainment, politics, defence, business, banking, education and administrative systems as well as to social interaction. The Internet disentangles this extraordinarily complex information and communication technology from ... Read more

$38.09 USD

Life without the internet, a very new technology, seems almost unimaginable for most people in western nations. Today the internet is intrinsic to media and communications, entertainment, politics, defence, business, banking, education and administrative systems as well as to social interaction. The Internet disentangles this extraordinarily complex information and communication technology from
... Read more
The Economics of Digital Transformation

The Disruption of Markets, Production, Consumption, and Work

by Katarzyna Śledziewska, Renata Włoch ...

Series series Routledge Studies in the Economics of Innovation
The unprecedented Covid-19 crisis revealed the scale and scope of a new type of economy taking shape in front of our very eyes: the digital economy. This book presents a concise theoretical and conceptual framework for a more nuanced analysis of the economic and sociological impacts of the technological disruption that is taking place in the markets of goods and services, labour markets, and the ... Read more

$55.99 USD

The unprecedented Covid-19 crisis revealed the scale and scope of a new type of economy taking shape in front of our very eyes: the digital economy. This book presents a concise theoretical and conceptual framework for a more nuanced analysis of the economic and sociological impacts of the technological disruption that is taking place in the markets of goods and services, labour markets, and the
... Read more
Living Digital 2040: Future Of Work, Education And Healthcare

by King Wang Poon, Hyowon Lee, Wee Kiat Lim, Rajesh Elara Mohan, Youngjin (Marie) Chae, Gayathri Balasubramanian, Arron Wai Keet Yong, Raymond Wei Wen Yeong ...

Countries, cities, and companies are investing in smart cities and digital economies. ... Read more

$18.99 USD

Countries, cities, and companies are investing in smart cities and digital economies.
... Read more
Augmenting Your Career

How to Win at Work In the Age of Artificial Intelligence

by David Shrier ...

Essential reading for anyone who wants to be relevant in the workforce of tomorrow.Drawing on more than a decade of research on artificial intelligence and human systems, David L. Shrier, a globally recognised futurist and innovation specialist, delivers fascinating insights and tips on how to win at work in the age of AI.Artificial intelligence is driving workforce disruption on a scale not seen ... Read more

Was $3.99 USD Now $2.99 USD

Also available as: Audiobook

Essential reading for anyone who wants to be relevant in the workforce of tomorrow.Drawing on more than a decade of research on artificial intelligence and human systems, David L. Shrier, a globally recognised futurist and innovation specialist, delivers fascinating insights and tips on how to win at work in the age of AI.Artificial intelligence is driving workforce disruption on a scale not seen
... Read more

Also available as: Audiobook
Living in Digital Worlds

Designing the Digital Public Space

by Naomi Jacobs, Rachel Cooper ...

Living in Digital Worlds investigates the relationship between human society and technology, as our private and particularly our public lives are increasingly undertaken in spaces that are inherently digital: digital public spaces.The book unpicks why digital technology is such an inextricable part of modern society, first by examining the historical relationship between technological development ... Read more

$52.99 USD

Living in Digital Worlds investigates the relationship between human society and technology, as our private and particularly our public lives are increasingly undertaken in spaces that are inherently digital: digital public spaces.The book unpicks why digital technology is such an inextricable part of modern society, first by examining the historical relationship between technological development
... Read more
Machine Learning

Architecture in the age of Artificial Intelligence

by Phil Bernstein ...

‘The advent of machine learning-based AI systems demands that our industry does not just share toys, but builds a new sandbox in which to play with them.’ - Phil BernsteinThe profession is changing. A new era is rapidly approaching when computers will not merely be instruments for data creation, manipulation and management, but, empowered by artificial intelligence, they will become agents of ... Read more

$49.95 USD

‘The advent of machine learning-based AI systems demands that our industry does not just share toys, but builds a new sandbox in which to play with them.’ - Phil BernsteinThe profession is changing. A new era is rapidly approaching when computers will not merely be instruments for data creation, manipulation and management, but, empowered by artificial intelligence, they will become agents of
... Read more

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Top Series in United States

Political Science and International Studies (R0)

The Virtual Public Servant

The Virtual Public Servant

People who read these also enjoyed

Everyday Automation

E-Moderating

Advanced Analytics and AI

The Social Learning Guidebook

The Internet

The Economics of Digital Transformation

Living Digital 2040: Future Of Work, Education And Healthcare

Augmenting Your Career

Living in Digital Worlds

Machine Learning

eReaders

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