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Service Systems Implementation

Edited by Haluk Demirkan, James C. Spohrer, Vikas Krishna ...

Series series Computer Science (R0)
Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-oriented, application-oriented, design science-oriented (artifacts building: constructs, models, ... Read more

$89.99 USD

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-oriented, application-oriented, design science-oriented (artifacts building: constructs, models,
... Read more
The Science of Service Systems

Edited by Haluk Demirkan, James C. Spohrer, Vikas Krishna ...

Series series Computer Science (R0)
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, ... Read more

$89.99 USD

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies,
... Read more
Audiobook

Sword Stone Table

Old Legends, New Voices

Narrated by Vikas Adam, Joel Froomkin, Em Grosland, Deepti Gupta, Laya Lewis, Omar Leyva, Dani Martineck, Soneela Nankani, Ali Nasser, Shanta Parasuraman, Anthony Rapp, Various, Gisela Chípe ...

Unabridged

14 hours 52 min

From the vast lore surrounding King Arthur, Camelot, and the Knights of the Round Table, comes an anthology of gender-bent, race-bent, LGBTQIA+ inclusive retellings. Featuring stories by:Alexander Chee • Preeti Chhibber • Roshani Chokshi • Sive Doyle • Maria Dahvana Headley • Ausma Zehanat Khan • Daniel M. Lavery • Ken Liu • Sarah MacLean • Silvia Moreno-Garcia • Jessica Plummer • Anthony Rapp • ... Read more

$22.99 USD

Also available as: eBook

From the vast lore surrounding King Arthur, Camelot, and the Knights of the Round Table, comes an anthology of gender-bent, race-bent, LGBTQIA+ inclusive retellings. Featuring stories by:Alexander Chee • Preeti Chhibber • Roshani Chokshi • Sive Doyle • Maria Dahvana Headley • Ausma Zehanat Khan • Daniel M. Lavery • Ken Liu • Sarah MacLean • Silvia Moreno-Garcia • Jessica Plummer • Anthony Rapp •
... Read more

Also available as: eBook

Audiobook

Master of Poisons

by Andrea Hairston ...

Narrated by Cherise Boothe, Larry Herron ...

Unabridged

15 hours 36 min

Award-winning author Andrea Hairston weaves together African folktales and postcolonial literature into unforgettable fantasy in Master of PoisonsThe world is changing. Poison desert eats good farmland. Once-sweet water turns foul. The wind blows sand and sadness across the Empire. To get caught in a storm is death. To live and do nothing is death. There is magic in the world, but good conjure is ... Read more

$32.99 USD

Also available as: eBook

Award-winning author Andrea Hairston weaves together African folktales and postcolonial literature into unforgettable fantasy in Master of PoisonsThe world is changing. Poison desert eats good farmland. Once-sweet water turns foul. The wind blows sand and sadness across the Empire. To get caught in a storm is death. To live and do nothing is death. There is magic in the world, but good conjure is
... Read more

Also available as: eBook
Audiobook

The Dragon’s Legacy

by Deborah A. Wolf ...

Narrated by Natalie Naudus ...

Series Audiobook 1 - The Dragon’s Legacy Series
Unabridged

18 hours 41 min

Deborah A. Wolf presents an epic fantasy in the tradition of Guy Gavriel Kay and Jacqueline Carey.In the heart of the singing desert, the people are fading from the world. Mothers bear few live children, the warriors and wardens are hard-pressed to protect those who remain, and the vash’ai—the great cats who have called the people kithren for as long as there have been stories—bond with fewer ... Read more

$24.99 USD or Free with Kobo Plus

Deborah A. Wolf presents an epic fantasy in the tradition of Guy Gavriel Kay and Jacqueline Carey.In the heart of the singing desert, the people are fading from the world. Mothers bear few live children, the warriors and wardens are hard-pressed to protect those who remain, and the vash’ai—the great cats who have called the people kithren for as long as there have been stories—bond with fewer
... Read more
Audiobook

God of Mercy

A Novel

by Okezie Nwoka ...

Narrated by Nene Nwoko ...

Unabridged

11 hours 35 min

Homegoing meets Black Leopard, Red Wolf, Okezie Nwoka's debut novel is a powerful reimagining of a history erased.God of Mercy is set in Ichulu, an Igbo village where the people's worship of their gods is absolute. Their adherence to tradition has allowed them to evade the influences of colonialism and globalization. But the village is reckoning with changes, including a war between gods signaled ... Read more

$24.99 USD

Also available as: eBook

Homegoing meets Black Leopard, Red Wolf, Okezie Nwoka's debut novel is a powerful reimagining of a history erased.God of Mercy is set in Ichulu, an Igbo village where the people's worship of their gods is absolute. Their adherence to tradition has allowed them to evade the influences of colonialism and globalization. But the village is reckoning with changes, including a war between gods signaled
... Read more

Also available as: eBook
Audiobook

The Heartbreak Bakery

by A. R. Capetta ...

Narrated by Krystal Hammond ...

Unabridged

10 hours 22 min

Teenage baker Syd sends ripples of heartbreak through Austin’s queer community when a batch of post-being-dumped brownies turns out to be magical—and makes everyone who eats them break up.“What’s done is done.” Unless, of course, it was done by my brownies. Then it’s getting undone.”Syd (no pronouns, please) has always dealt with big, hard-to-talk-about things by baking. Being dumped is no ... Read more

$19.99 USD or Free with Kobo Plus

Also available as: eBook

Teenage baker Syd sends ripples of heartbreak through Austin’s queer community when a batch of post-being-dumped brownies turns out to be magical—and makes everyone who eats them break up.“What’s done is done.” Unless, of course, it was done by my brownies. Then it’s getting undone.”Syd (no pronouns, please) has always dealt with big, hard-to-talk-about things by baking. Being dumped is no
... Read more

Also available as: eBook
Audiobook

From Little Tokyo, with Love

by Sarah Kuhn ...

Narrated by Emily Woo Zeller ...

Unabridged

10 hours 20 min

One of PEOPLE Magazine's Best Books of Summer!"I absolutely adored this funny, fierce, big-hearted book.”—Morgan Matson, New York Times bestselling author of Save the DateCelebrated author Sarah Kuhn reinvents the modern fairy tale in this intensely personal yet hilarious novel of a girl whose search for a storybook ending takes her to unexpected places in both her beloved LA neighborhood and her ... Read more

$27.99 USD

Also available as: eBook

One of PEOPLE Magazine's Best Books of Summer!"I absolutely adored this funny, fierce, big-hearted book.”—Morgan Matson, New York Times bestselling author of Save the DateCelebrated author Sarah Kuhn reinvents the modern fairy tale in this intensely personal yet hilarious novel of a girl whose search for a storybook ending takes her to unexpected places in both her beloved LA neighborhood and her
... Read more

Also available as: eBook
Audiobook

The Witch King

by H.E. Edgmon ...

Narrated by Dani Martineck ...

Series Audiobook 1 - The Witch King Duology
Unabridged

12 hours 1 min

A New York Public Library Best Book for Teens 2021To save a fae kingdom, a trans witch must face his traumatic past and the royal fiancé he left behind.In Asalin, fae rule and witches like Wyatt Croft…don’t. Wyatt’s betrothal to fae prince Emyr North was supposed to change that. But when Wyatt lost control of his magic one devastating night, he fled to the human world.Now a coldly distant Emyr has ... Read more

$28.99 USD

Also available as: eBook

A New York Public Library Best Book for Teens 2021To save a fae kingdom, a trans witch must face his traumatic past and the royal fiancé he left behind.In Asalin, fae rule and witches like Wyatt Croft…don’t. Wyatt’s betrothal to fae prince Emyr North was supposed to change that. But when Wyatt lost control of his magic one devastating night, he fled to the human world.Now a coldly distant Emyr has
... Read more

Also available as: eBook
Audiobook

Sistersong

by Lucy Holland ...

Narrated by Robyn Holdaway ...

Unabridged

14 hours 17 min

Three royal siblings fight to keep the old, wild magic of the land alive and the Saxon invaders from their borders in this "absolutely stunning" novel in ancient Britain and inspired by the folk ballad The Twa Sisters (Hannah Whitten, author of For The Wolf).In the kingdom of Dumnonia, there is old magic to be found in the whisper of the wind, the roots of the trees, and the curl of the grass. ... Read more

$31.99 USD

Also available as: eBook

Three royal siblings fight to keep the old, wild magic of the land alive and the Saxon invaders from their borders in this "absolutely stunning" novel in ancient Britain and inspired by the folk ballad The Twa Sisters (Hannah Whitten, author of For The Wolf).In the kingdom of Dumnonia, there is old magic to be found in the whisper of the wind, the roots of the trees, and the curl of the grass.
... Read more

Also available as: eBook
Audiobook

Ikenga

by Nnedi Okorafor ...

Narrated by Ben Onwukwe ...

Unabridged

6 hours 10 min

Nnedi Okorafor's acclaimed first novel for middle grade children introduces a boy who can access super powers with the help of the magical Ikenga.Nnamdi's father was a good chief of police, perhaps the best Kalaria had ever had. He was determined to root out the criminals that had invaded the town. But then he was murdered, and most people believed the Chief of Chiefs, most powerful of the ... Read more

$15.99 USD

Also available as: eBook

Nnedi Okorafor's acclaimed first novel for middle grade children introduces a boy who can access super powers with the help of the magical Ikenga.Nnamdi's father was a good chief of police, perhaps the best Kalaria had ever had. He was determined to root out the criminals that had invaded the town. But then he was murdered, and most people believed the Chief of Chiefs, most powerful of the
... Read more

Also available as: eBook
Audiobook

Savage Bounty

by Matt Wallace ...

Narrated by Lameece Issaq ...

Series series Savage Rebellion
Unabridged

10 hours 24 min

The sequel to the acclaimed, spellbinding epic fantasy Savage Legion by Hugo Award–winning author Matt Wallace about a utopian city with a dark secret…and the underdogs who will expose it—or die trying.The call them Savages. Brutal. Efficient. Expendable.The empire relies on them. The greatest weapon they ever developed. Culled from the streets of their cities, they take the ones no one will miss ... Read more

$25.99 USD

Also available as: eBook

The sequel to the acclaimed, spellbinding epic fantasy Savage Legion by Hugo Award–winning author Matt Wallace about a utopian city with a dark secret…and the underdogs who will expose it—or die trying.The call them Savages. Brutal. Efficient. Expendable.The empire relies on them. The greatest weapon they ever developed. Culled from the streets of their cities, they take the ones no one will miss
... Read more

Also available as: eBook

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Service Systems Implementation

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People who read these also enjoyed

Master of Poisons

The Dragon’s Legacy

God of Mercy

The Heartbreak Bakery

From Little Tokyo, with Love

The Witch King

Sistersong

Ikenga

Savage Bounty

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