Retailing in Marketing & Sales & Business & Finance Audiobooks

Audiobook

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

by Rosie Clarke ...

Narrated by Juliette Burton ...

Series Audiobook 1 - Welcome To Harpers Emporium
Unabridged

10 hours 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... Read more

$22.99 CAD or Free with Kobo Plus

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
... Read more
Audiobook

The Design of Everyday Things

Revised and Expanded Edition

by Don Norman ...

Narrated by Neil Hellegers ...

Unabridged

10 hours 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Read more

$35.99 CAD

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
... Read more
Audiobook

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

by Norbert Bauer ...

Narrated by Victor Munich (AI) ...

Series Audiobook 2 - Der moderne Einzelhändler
Unabridged

1 hour 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Read more

$19.99 CAD

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... Read more
Audiobook

High-Velocity Digital Marketing

Silicon Valley Secrets to Create Breakthrough Revenue in Record Time

by Steven Mark Kahan ...

Narrated by Lyle Blaker ...

Unabridged

6 hours 15 min

67 percent of B2B buyers no longer prefer to interact with sales representatives when making purchasing decisions. Gathering information online is now the hallmark of the buying process.During his thirty-plus-year career, Steven Mark Kahan has developed a digital marketing blueprint that helps companies quickly increase revenue in brutally competitive markets. In High-Velocity Digital Marketing, ... Read more

$27.99 CAD

67 percent of B2B buyers no longer prefer to interact with sales representatives when making purchasing decisions. Gathering information online is now the hallmark of the buying process.During his thirty-plus-year career, Steven Mark Kahan has developed a digital marketing blueprint that helps companies quickly increase revenue in brutally competitive markets. In High-Velocity Digital Marketing,
... Read more
Audiobook

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

by Robert Spector, BreAnne O. Reeves ...

Narrated by Steve Menasche ...

Unabridged

5 hours 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Read more

$26.10 CAD or Free with Kobo Plus

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... Read more
Audiobook

The Customer Is Always Wrong

An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy)

by Scott Seiss ...

Narrated by Scott Seiss ...

Unabridged

3 hours 42 min

Read by the author.Laugh until you cry with a much-needed dose of irreverent humor about why work stinks.Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the ... Read more

$23.99 CAD

Read by the author.Laugh until you cry with a much-needed dose of irreverent humor about why work stinks.Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the
... Read more
Audiobook

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

by Nicholas Webb ...

Narrated by James Foster ...

Unabridged

6 hours 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... Read more

$28.99 CAD

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
... Read more
Audiobook

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

by Azhar ul Haque Sario ...

Narrated by Digital Voice Madison G ...

Series Audiobook 11 - Technology
Unabridged

5 hours 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Read more

$9.99 CAD or Free with Kobo Plus

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... Read more
Audiobook

Arriving Today

From Factory to Front Door -- Why Everything Has Changed About How and What We Buy

by Christopher Mims ...

Narrated by James Fouhey ...

Unabridged

11 hours 23 min

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, ... Read more

$36.99 CAD

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification,
... Read more
Audiobook

PLR Blueprint

by Gabriel G. Regent ...

Narrated by Aadam Smyth ...

Unabridged

30 min

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money ... Read more

$14.99 CAD or Free with Kobo Plus

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money
... Read more
Audiobook

Payment Reconciliation - Transparenz und Kontrolle bei bargeldlosen Zahlungen

Ein umfassender Ratgeber für die Abstimmung von Kartenzahlungen, die Optimierung von Buchhaltungsprozessen und die Vorbereitung auf Audits.

by Daniel Eckstein, Martin Gloor, Sascha Münger, Roger Niederer, Thomas Posad, Sandro Schühle, Temmam Shibib ...

Narrated by Evan Ledger ...

Series series Buchhaltung im Zahlungsverkehr
Unabridged

3 hours 57 min

Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht ... Read more

$10.99 CAD or Free with Kobo Plus

Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht
... Read more
Audiobook

Reinventando al líder

Cómo cambiarte a ti mismo para cambiar tu empresa

by Guilherme Loureiro, Dr. Marshall Goldsmith, Carlos E. Marín ...

Narrated by Guilherme Loureiro, Carlos E. Marín, Alex Ortega, Dessirée Hernández, Mauricio Pérez Castillo ...

Unabridged

9 hours 15 min

Un nuevo enfoque de liderazgo para el futuro basado en dos engranes que se activan mutuamente: el autodescubrimiento y la reinvención empresarial.Al terminar su primer año como CEO de Walmex, Walmart México y Centroamérica —la división más grande de Walmart fuera de Estados Unidos—, Gui Loureiro decidió que la comp... ... Read more

$26.99 CAD

Un nuevo enfoque de liderazgo para el futuro basado en dos engranes que se activan mutuamente: el autodescubrimiento y la reinvención empresarial.Al terminar su primer año como CEO de Walmex, Walmart México y Centroamérica —la división más grande de Walmart fuera de Estados Unidos—, Gui Loureiro decidió que la comp...
... Read more
Audiobook

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

by Sumitra Kumari ...

Narrated by Digital Voice Maxwell G ...

Unabridged

4 hours 55 min

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview ... Read more

$10.99 CAD or Free with Kobo Plus

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview
... Read more
Audiobook

Ecommerce Retail Strategy for Higher Conversions and Loyal Buyers

by Jordan Phillips ...

Narrated by Jordan Phillips ...

Unabridged

1 hour 44 min

Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey ... Read more

$13.99 CAD or Free with Kobo Plus

Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey
... Read more
Audiobook

Mastering Ecommerce Analytics: Turn Store Data into Revenue

by Hunter Bishop ...

Narrated by Hunter Bishop ...

Unabridged

1 hour 44 min

Transform overwhelming store data into profitable business growth with this practical ecommerce analytics playbook. Stop staring at confusing digital marketing metrics and start building a reliable foundation that connects online visitors directly to your bottom line.Perfect for your morning commute or focused work-from-home planning sessions, this empowering guide replaces the anxiety of messy ... Read more

$13.99 CAD or Free with Kobo Plus

Transform overwhelming store data into profitable business growth with this practical ecommerce analytics playbook. Stop staring at confusing digital marketing metrics and start building a reliable foundation that connects online visitors directly to your bottom line.Perfect for your morning commute or focused work-from-home planning sessions, this empowering guide replaces the anxiety of messy
... Read more
Audiobook

The Great Beanie Baby Bubble

Mass Delusion and the Dark Side of Cute

by Zac Bissonnette ...

Narrated by P.J. Ochlan ...

Unabridged

8 hours 35 min

A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies ... Read more

$22.99 CAD

A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies
... Read more
Audiobook

AI in the Trades – Relieved from Quote to Jobsite

Your Practical Workflow Booster 2026

by M. Weber ...

Narrated by AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Series series Smart Business – AI in Practice
Unabridged

58 min

This audiobook is narrated by an AI Voice. Imagine your quote almost writes itself. You take a photo of damage – and the AI suggests the best repair. Your machines warn you before they break down. And suddenly you have time again for what you truly know how to do: the craft.That is exactly what AI enables in trade businesses. Not future music. But 2026.This audiobook is your toolbox. An ... Read more

$22.99 CAD or Free with Kobo Plus

This audiobook is narrated by an AI Voice. Imagine your quote almost writes itself. You take a photo of damage – and the AI suggests the best repair. Your machines warn you before they break down. And suddenly you have time again for what you truly know how to do: the craft.That is exactly what AI enables in trade businesses. Not future music. But 2026.This audiobook is your toolbox. An
... Read more
Audiobook

Я так и знал! Теория ограничений для розничной торговли

by Элияху Голдратт ...

Narrated by Владимир Левашев ...

Unabridged

7 hours 14 min

Цитата Человек постоянно сталкивается с одной и той же проблемой, и что бы он ни делал, ничего не получается. Тогда в дело вступают защитные механизмы. Проходит значительное время — и все эти проблемы перестают осознаваться человеком как проблемы, превращаясь просто в факты, с которыми нужно смириться. Кто автор Элияху Голдратт – международно признанный бизнес-лидер, создатель знаменитой ... Read more

$10.99 CAD or Free with Kobo Plus

Цитата Человек постоянно сталкивается с одной и той же проблемой, и что бы он ни делал, ничего не получается. Тогда в дело вступают защитные механизмы. Проходит значительное время — и все эти проблемы перестают осознаваться человеком как проблемы, превращаясь просто в факты, с которыми нужно смириться. Кто автор Элияху Голдратт – международно признанный бизнес-лидер, создатель знаменитой
... Read more
Audiobook

Thrive on the High Street: Strategies for Business Survival

by Matt Dewey ...

Narrated by Digital Voice Archie G ...

Unabridged

6 hours 14 min

This audiobook is narrated by a digital voice.In "Thrive on the High Street: Strategies for Business Survival," dive into a comprehensive guide tailored for modern entrepreneurs navigating the dynamic world of retail. From the evolution of high street business to harnessing the power of technology, this book offers invaluable insights into overcoming challenges and seizing opportunities. With ten ... Read more

$8.99 CAD or Free with Kobo Plus

This audiobook is narrated by a digital voice.In "Thrive on the High Street: Strategies for Business Survival," dive into a comprehensive guide tailored for modern entrepreneurs navigating the dynamic world of retail. From the evolution of high street business to harnessing the power of technology, this book offers invaluable insights into overcoming challenges and seizing opportunities. With ten
... Read more
Audiobook

The Target Story

How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience

by Bill Chastain ...

Narrated by Kelly D'Ambrosio ...

Series series The Business Storybook Series
Unabridged

4 hours 6 min

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... Read more

$26.99 CAD

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store
... Read more
Audiobook

Как создать продукт, который купят: Метод Lean Customer Development

by Синди Альварес, Синди Альварес ...

Narrated by Александра Максимова ...

Unabridged

7 hours 46 min

Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и детализирует инновационные идеи, изложенные в международных бестселлерах «Четыре шага к озарению» Стива Бланка и «Бизнес с нуля» Эрика Риса. Новизна подхода Альварес в том, что она успешно распространяет методику развития потребителей за рамки сегмента стартапов. Предлагаемый ей метод Lean Customer Development ... Read more

$10.99 CAD or Free with Kobo Plus

Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и детализирует инновационные идеи, изложенные в международных бестселлерах «Четыре шага к озарению» Стива Бланка и «Бизнес с нуля» Эрика Риса. Новизна подхода Альварес в том, что она успешно распространяет методику развития потребителей за рамки сегмента стартапов. Предлагаемый ей метод Lean Customer Development
... Read more
Audiobook

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

by Barbara E. Kahn ...

Narrated by Lisa Larsen ...

Unabridged

5 hours

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... Read more

$21.99 CAD

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their
... Read more
Audiobook

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

by Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Narrated by Андрей Новокрещёнов ...

Unabridged

10 hours 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... Read more

$10.99 CAD or Free with Kobo Plus

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
... Read more
Audiobook

AI Integration in the Store – Future-Proofing Retail & Sales

Your Practical Workflow Booster 2026

by M. Weber ...

Narrated by AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Series series Smart Business – AI in Practice
Unabridged

1 hour 3 min

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice. ... Read more

$22.99 CAD or Free with Kobo Plus

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice.
... Read more

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