Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Damage Control (Revised & Updated)

The Essential Lessons of Crisis Management

by Eric Dezenhall, John Weber ...

No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.You’ll discover: Why the 1982 Tylenol cyanide-poisoning case is ... Read more

$10.69 CAD

No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.You’ll discover: Why the 1982 Tylenol cyanide-poisoning case is
... Read more
Flawed Advice and the Management Trap:How Managers Can Know When They're Getting Good Advice and When They're Not

How Managers Can Know When They're Getting Good Advice and When They're Not

by Chris Argyris ...

Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not is the first book to show how and why so much of today's business advice is flawed, and how managers and executives can better evaluate advice given to their firms Practitioners and scholars agree that businesses in the coming millennium will be managed differently than firms of the ... Read more

$51.99 CAD

Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not is the first book to show how and why so much of today's business advice is flawed, and how managers and executives can better evaluate advice given to their firms Practitioners and scholars agree that businesses in the coming millennium will be managed differently than firms of the
... Read more
The Deming Management Method

The Bestselling Classic for Quality Management!

by Mary Walton ...

Whether you're the owner of our own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. How? By following the principles of The Deming Management Method.Middle- and top-echelon managers in particular will find Dr. Deming's method provocative and controversial. He is for a total revamping of the ... Read more

$11.99 CAD

Whether you're the owner of our own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. How? By following the principles of The Deming Management Method.Middle- and top-echelon managers in particular will find Dr. Deming's method provocative and controversial. He is for a total revamping of the
... Read more
Human Design for Coaches and Course Creators

The Strategy and Energy of HD in Your Business

by Carmen Farrell-Knapp ...

Series Book 1 - Human Design for Spiritual Entrepreneurs
If you’re a coach or course creator who struggles to attract clients and cash consistently, you’re in the right place. Who knew marketing yourself would be so hard? You’re amazing at what you do, have an awesome product, and can help people solve a problem. So, where are they?If your content is falling on deaf ears, or you’re having trouble getting your audience to actually purchase something from ... Read more

$5.43 CAD or Free with Kobo Plus

If you’re a coach or course creator who struggles to attract clients and cash consistently, you’re in the right place. Who knew marketing yourself would be so hard? You’re amazing at what you do, have an awesome product, and can help people solve a problem. So, where are they?If your content is falling on deaf ears, or you’re having trouble getting your audience to actually purchase something from
... Read more
Onboarding

How to Get Your New Employees Up to Speed in Half the Time

by George B. Bradt, Mary Vonnegut ...

A guide to getting new employees recruited, oriented, and productive—FAST"Onboarding," a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and efficiently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job done. Learn how to inspire and encourage your new ... Read more

$22.99 CAD

A guide to getting new employees recruited, oriented, and productive—FAST"Onboarding," a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and efficiently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job done. Learn how to inspire and encourage your new
... Read more
頭腦好的人才解得開的邏輯思考題：Google、Apple、Microsoft等超一流企業之面試考題，打造終身受用的最強大腦！

頭のいい人だけが解ける論理的思考問題

by 野村裕之 ...

Translated by 李彥樺 ...

職場上，光靠學歷和經驗已遠遠不夠，透過Google、Apple、Microsoft等超一流企業之面試考題，培養出真正重要的「問題解決能力」！★上市一年內，火爆突破19萬冊！★2024年度商業書銷售TOP 4！★收錄了哈佛與耶魯學生也僅有17%正確率之問題！★矽谷創投家彼得・提爾將邏輯思考題視為最佳智力訓練！★讀者紛紛表示：「太有趣了，讓人停不下來！」「在朋友間引發熱烈討論。」★不需要複雜的知識或數學計算，只考驗邏輯理解。【為什麼世界級「菁英」，都喜歡鑽研邏輯思考問題呢？】這個時代所需要的，是在面對前所未見的複雜問題時，不被直覺或常識牽著走，能夠冷靜地分析情勢，並依據邏輯作出正確判斷的「思考力」。具備這種能力的人，才可稱作現代的「聰明人」。原本大學畢業後靠著打工度日的野村裕之，被挖角到上市公司工作，甚至在3年內創下了1億日圓的業績，... ... Read more

$16.99 CAD

職場上，光靠學歷和經驗已遠遠不夠，透過Google、Apple、Microsoft等超一流企業之面試考題，培養出真正重要的「問題解決能力」！★上市一年內，火爆突破19萬冊！★2024年度商業書銷售TOP 4！★收錄了哈佛與耶魯學生也僅有17%正確率之問題！★矽谷創投家彼得・提爾將邏輯思考題視為最佳智力訓練！★讀者紛紛表示：「太有趣了，讓人停不下來！」「在朋友間引發熱烈討論。」★不需要複雜的知識或數學計算，只考驗邏輯理解。【為什麼世界級「菁英」，都喜歡鑽研邏輯思考問題呢？】這個時代所需要的，是在面對前所未見的複雜問題時，不被直覺或常識牽著走，能夠冷靜地分析情勢，並依據邏輯作出正確判斷的「思考力」。具備這種能力的人，才可稱作現代的「聰明人」。原本大學畢業後靠著打工度日的野村裕之，被挖角到上市公司工作，甚至在3年內創下了1億日圓的業績，...
... Read more
Antifrágil (Nova edição)

Coisas que se beneficiam com o caos

by Nassim Nicholas Taleb ...

Translated by Renato Marques ...

Do autor dos best-sellers A lógica do Cisne Negro e Arriscando a própria pele, Antifrágil revela como prosperar em um mundo de incertezas. Em nova tradução.Em A lógica do Cisne Negro, Taleb demonstrou que acontecimentos altamente improváveis e imprevisíveis dominam a nossa existência. Em Antifrágil, o autor confere um novo conceito à incerteza, tornando-a desejável e até mesmo necessária.Assim ... Read more

$10.99 CAD

Do autor dos best-sellers A lógica do Cisne Negro e Arriscando a própria pele, Antifrágil revela como prosperar em um mundo de incertezas. Em nova tradução.Em A lógica do Cisne Negro, Taleb demonstrou que acontecimentos altamente improváveis e imprevisíveis dominam a nossa existência. Em Antifrágil, o autor confere um novo conceito à incerteza, tornando-a desejável e até mesmo necessária.Assim
... Read more
Decision Making and Problem Solving

Break Through Barriers and Banish Uncertainty at Work

by John Adair ...

Series series Creating Success
Thought leader John Adair provides the techniques and insights you need to find solutions, spark creativity and confidently make the right decisions.This 5th edition now features even more practical exercises, useful templates, and top tips to provide a clear framework that can generate ideas and inspire confidence in your team - so you can spot the solution in every problem, and create ideas to ... Read more

$19.99 CAD

Thought leader John Adair provides the techniques and insights you need to find solutions, spark creativity and confidently make the right decisions.This 5th edition now features even more practical exercises, useful templates, and top tips to provide a clear framework that can generate ideas and inspire confidence in your team - so you can spot the solution in every problem, and create ideas to
... Read more
Understanding A3 Thinking

A Critical Component of Toyota's PDCA Management System

by Durward K. Sobek II., Art Smalley ...

Winner of a 2009 Shingo Research and Professional Publication Prize. Notably flexible and brief, the A3 report has proven to be a key tool In Toyota‘s successful move toward organizational efficiency, effectiveness, and improvement, especially within its engineering and R&D organizations. The power of the A3 report, however, derives not from th ... Read more

$79.99 CAD

Winner of a 2009 Shingo Research and Professional Publication Prize. Notably flexible and brief, the A3 report has proven to be a key tool In Toyota‘s successful move toward organizational efficiency, effectiveness, and improvement, especially within its engineering and R&D organizations. The power of the A3 report, however, derives not from th
... Read more
Lessons from the Titans: What Companies in the New Economy Can Learn from the Great Industrial Giants to Drive Sustainable Success

by Scott Davis, Carter Copeland, Rob Wertheimer ...

Three top Wall Street analysts reveal enduring lessons in sustainable success from the great industrial titans—the high-tech companies of their day—to the disruptors that now dominate the economy.Before Silicon Valley disrupted the world with new technologies and business models, America’s industrial giants paved the way. Companies like General Electric, United Technologies, and Caterpillar were ... Read more

$32.99 CAD

Three top Wall Street analysts reveal enduring lessons in sustainable success from the great industrial titans—the high-tech companies of their day—to the disruptors that now dominate the economy.Before Silicon Valley disrupted the world with new technologies and business models, America’s industrial giants paved the way. Companies like General Electric, United Technologies, and Caterpillar were
... Read more
The Complete Guide to Sales Force Incentive Compensation

How to Design and Implement Plans That Work

by Andris Zoltners, Prabhakant Sinha, Sally Lorimer ...

A well-designed and implemented incentive program is an essential tool for building a motivated, highly effective sales force that delivers the results you need.Incentive programs are seductively powerful but complicated instruments. Without careful planning and implementation, they can be too stingy to motivate, too complex to understand, too quick to reward mediocre results, and too difficult to ... Read more

$26.99 CAD

A well-designed and implemented incentive program is an essential tool for building a motivated, highly effective sales force that delivers the results you need.Incentive programs are seductively powerful but complicated instruments. Without careful planning and implementation, they can be too stingy to motivate, too complex to understand, too quick to reward mediocre results, and too difficult to
... Read more
My Worst Hire & What I Learned from It!

by Craig Bissett ...

“Let me tell you a story of a very expensive hiring mistake I made and what I learned from It.”These very words were spoken to Craig Bissett over and over again by numerous business executives and hiring managers during his Human Capital consulting career. This book “My Worst Hire & What I Learned From It” allows the reader into 50 business leaders real life costly hiring mistakes and what they ... Read more

$12.99 CAD or Free with Kobo Plus

“Let me tell you a story of a very expensive hiring mistake I made and what I learned from It.”These very words were spoken to Craig Bissett over and over again by numerous business executives and hiring managers during his Human Capital consulting career. This book “My Worst Hire & What I Learned From It” allows the reader into 50 business leaders real life costly hiring mistakes and what they
... Read more
Vision Meets Execution

Mastering the Concept that will Drive your Business Success

by Darryl Kenna, CEO ...

When Mark, a struggling small-business owner, hesitantly decides to meet an old friend of his father’s for a day of fishing and “business advice,” he doesn’t expect much. As far as he knows, his father has no real experience in business after all, and the “the captain” he is supposed to meet doesn’t exactly sound like a particularly helpful resource either. Little does he know that his day out on ... Read more

$16.99 CAD

When Mark, a struggling small-business owner, hesitantly decides to meet an old friend of his father’s for a day of fishing and “business advice,” he doesn’t expect much. As far as he knows, his father has no real experience in business after all, and the “the captain” he is supposed to meet doesn’t exactly sound like a particularly helpful resource either. Little does he know that his day out on
... Read more
Strategic Thinking: success secrets of big business projects

by David Stevens ...

This book is for any manager or team leader in any sized organisation, public or private, who needs to implement processes of projects and yield maximum returns with minimum risk.In Strategic Thinking, Dr Stevens advocates that the formal group problem solving methodologies that he has refined and practised worldwide should be taken from the large government and private sector organisations and ... Read more

$10.99 CAD or Free with Kobo Plus

This book is for any manager or team leader in any sized organisation, public or private, who needs to implement processes of projects and yield maximum returns with minimum risk.In Strategic Thinking, Dr Stevens advocates that the formal group problem solving methodologies that he has refined and practised worldwide should be taken from the large government and private sector organisations and
... Read more
The Cycle of Leadership

How Great Leaders Teach Their Companies to Win

by Noel M. Tichy ...

$11.99 CAD
FRICTION—The Untapped Force That Can Be Your Most Powerful Advantage

The Untapped Force That Can Be Your Most Powerful Advantage

by Roger Dooley ...

NAMED A "BEST BUSINESS BOOK OF 2019" by strategy+businessAnnually, $4.6 trillion of merchandise is left in abandoned e-commerce shopping carts.Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy.Red tape and over-complicated licenses have contributed to China’s GDP exceeding India’s by $82 trillion over the span of just three decades.If y... ... Read more

$27.99 CAD

NAMED A "BEST BUSINESS BOOK OF 2019" by strategy+businessAnnually, $4.6 trillion of merchandise is left in abandoned e-commerce shopping carts.Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy.Red tape and over-complicated licenses have contributed to China’s GDP exceeding India’s by $82 trillion over the span of just three decades.If y...
... Read more
Capturing Upside Risk

Finding and Managing Opportunities in Projects

by David Hillson ...

With more than three decades of experience as a thought-leader and expert practitioner, PMI Fellow Dr. David Hillson shares practical insight into how upside risks can be identified, assessed, and managed as opportunities. After reviewing the benefits of identifying opportunities, the book steps through the opportunity identification and management process in detail, describing proven tools and ... Read more

$86.99 CAD

With more than three decades of experience as a thought-leader and expert practitioner, PMI Fellow Dr. David Hillson shares practical insight into how upside risks can be identified, assessed, and managed as opportunities. After reviewing the benefits of identifying opportunities, the book steps through the opportunity identification and management process in detail, describing proven tools and
... Read more
Big Little Breakthroughs

How Small, Everyday Innovations Drive Oversized Results

by Josh Linkner ...

The pressure to generate big ideas can feel overwhelming. We know that bold innovations are critical in these disruptive and competitive times, but when it comes to breakthrough thinking, we often freeze up.Instead of shooting for a $10-billion payday or a Nobel Prize, the most prolific innovators focus on Big Little Breakthroughs—small creative acts that unlock massive rewards over time. By ... Read more

$17.99 CAD

The pressure to generate big ideas can feel overwhelming. We know that bold innovations are critical in these disruptive and competitive times, but when it comes to breakthrough thinking, we often freeze up.Instead of shooting for a $10-billion payday or a Nobel Prize, the most prolific innovators focus on Big Little Breakthroughs—small creative acts that unlock massive rewards over time. By
... Read more
Conceptual Blockbusting

A Guide to Better Ideas, Fifth Edition

by James L. Adams ...

A thoroughly revised edition of the classic on creativity, essential for individuals and teams who want to think outside the box.Some people are naturally creative and others aren't, right? Wrong. In this classic book on creativity, James Adams takes a unique approach to generating ideas and solving problems that has captivated, inspired, and guided thousands of people from all walks of life to ... Read more

$16.99 CAD

A thoroughly revised edition of the classic on creativity, essential for individuals and teams who want to think outside the box.Some people are naturally creative and others aren't, right? Wrong. In this classic book on creativity, James Adams takes a unique approach to generating ideas and solving problems that has captivated, inspired, and guided thousands of people from all walks of life to
... Read more
The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition

by Peter S. Pande, Robert P. Neuman, Roland Cavanagh ...

The Definitive Work on Six Sigma—Revised and Fully UpdatedUpon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, ... Read more

$63.99 CAD

The Definitive Work on Six Sigma—Revised and Fully UpdatedUpon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance,
... Read more
Management Lessons from Taiichi Ohno: What Every Leader Can Learn from the Man who Invented the Toyota Production System

by Takehiko Harada ...

The 15 most powerful practices of the legendary Taiichi Ohno you can use to drive breakthrough productivity improvements in your companyHaving spent 40 years working at the side of Taichii Ohno at Toyota, Takehiko Harada recounts his experiences transforming operations as we know them.In Management Lessons from Taichii Ohno, Harada explains, “Good Kaizen makes an environment where work is ... Read more

$45.09 CAD

The 15 most powerful practices of the legendary Taiichi Ohno you can use to drive breakthrough productivity improvements in your companyHaving spent 40 years working at the side of Taichii Ohno at Toyota, Takehiko Harada recounts his experiences transforming operations as we know them.In Management Lessons from Taichii Ohno, Harada explains, “Good Kaizen makes an environment where work is
... Read more
The Evolution of Cooperation

by Robert Axelrod ...

“For anyone involved in settling disputes” (Richard Dawkins), a famed political scientist offers a classic argument for how to achieve a more cooperative worldWe assume that, in a world ruled by natural selection, selfishness pays. So why cooperate? In The Evolution of Cooperation, political scientist Robert Axelrod seeks to answer this question. In 1979, he organized the famed Computer Prisoner’s ... Read more

$21.99 CAD

“For anyone involved in settling disputes” (Richard Dawkins), a famed political scientist offers a classic argument for how to achieve a more cooperative worldWe assume that, in a world ruled by natural selection, selfishness pays. So why cooperate? In The Evolution of Cooperation, political scientist Robert Axelrod seeks to answer this question. In 1979, he organized the famed Computer Prisoner’s
... Read more
The Upside of Uncertainty

A Guide to Finding Possibility in the Unknown

by Nathan Furr ...

A science-backed guide for navigating and thriving through uncertainty—based on interviews and insights from world-renowned leaders, innovators, entrepreneurs, artists, and creatives.Whether you're searching for courage to start a new project, change careers, launch a business, develop an idea, or reinvent yourself after a disappointment or life change, you will face uncertainty—that ambiguous and ... Read more

$33.99 CAD or Free with Kobo Plus

A science-backed guide for navigating and thriving through uncertainty—based on interviews and insights from world-renowned leaders, innovators, entrepreneurs, artists, and creatives.Whether you're searching for courage to start a new project, change careers, launch a business, develop an idea, or reinvent yourself after a disappointment or life change, you will face uncertainty—that ambiguous and
... Read more
Rational Choice in an Uncertain World

The Psychology of Judgment and Decision Making

by Reid Hastie, Robyn M. Dawes ...

"*The authors are highly respected as leading figures in the field of judgment and decision making. There are many existing books on topics related to judgment and decision making, but this book makes a unique contribution to this field because of its systematic and scholarly approach, and its breadth of coverage."—*Robert Goldstone, Indiana University"Reid Hastie and Robyn Dawes are two of the ... Read more

$125.59 CAD

"*The authors are highly respected as leading figures in the field of judgment and decision making. There are many existing books on topics related to judgment and decision making, but this book makes a unique contribution to this field because of its systematic and scholarly approach, and its breadth of coverage."—*Robert Goldstone, Indiana University"Reid Hastie and Robyn Dawes are two of the
... Read more

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