Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Learn to Think in Systems

The Systems Thinker Series, #4

by Albert Rutherford ...

Series Book 4 - The Systems Thinker Series
Would you like to have better solutions to your problems? Struggling to understand why things went wrong when you did everything right?Learn to Think in Systems can help you with these problems.Systems surround us and we might not even be aware of it. Your household is a system. The bakery on the corner is a system. Your class at school, your department at work, and your weekend soccer team made ... Read more

$8.99 CAD or Free with Kobo Plus

Would you like to have better solutions to your problems? Struggling to understand why things went wrong when you did everything right?Learn to Think in Systems can help you with these problems.Systems surround us and we might not even be aware of it. Your household is a system. The bakery on the corner is a system. Your class at school, your department at work, and your weekend soccer team made
... Read more
Learn Game Theory

by Albert Rutherford ...

Series Book 1 - Strategic Thinking Skills
Master strategic thinking and gain competitive advantage.Have you ever wondered how to make better decisions and solve problems with more ease?Learn Game Theory shares the well-hidden secrets of great decision-makers.Use Logic and Reason to Manage Uncertainty.Life is full of uncertainty. You don't know what lies ahead. But you can learn to control the controllable by using logic and reason.With ... Read more

$5.99 CAD or Free with Kobo Plus

Master strategic thinking and gain competitive advantage.Have you ever wondered how to make better decisions and solve problems with more ease?Learn Game Theory shares the well-hidden secrets of great decision-makers.Use Logic and Reason to Manage Uncertainty.Life is full of uncertainty. You don't know what lies ahead. But you can learn to control the controllable by using logic and reason.With
... Read more
Problem Management:: A Practical Guide

by Jim Bolton, Buff Scott III ...

The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents; it is about providing a stable and available infrastructure that supports business processes and enables the success of the business. ... Read more

$60.99 CAD or Free with Kobo Plus

The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents; it is about providing a stable and available infrastructure that supports business processes and enables the success of the business.
... Read more
不當決策：行為經濟學大師教你避開人性偏誤

You’re About to Make a Terrible Mistake!How Biases Distort Decision-Making-and What You Can Do to Fight Them

by 奧利維．席波尼, Olivier Sibony ...

Translated by 周宜芳 ...

Series series 財經企管
9種造成錯誤決斷的思考陷阱40道高勝算的決策技巧讓你戰勝人性弱點，鍛造贏家策略思維★第一本將行為經濟學應用在管理決策的重量級作品★高階經理人、職場工作者、創業家、政策制定者、創意思考人必讀★投資、開拓市場、制定政策……避免決策失誤的最佳指引★強力推薦台大經濟系副教授馮勃翰年度暢銷書《人生路引》作者楊斯棓醫師本書是管理決策最新觀念的精采入門。出乎意料的是，本書讀來也饒富興味。──丹尼爾．康納曼，《快思慢想》作者Netflix曾經向百視達提議併購，但百視達回絕了。如今，百視達破產，Netflix事業一飛衝天，百視達到底犯了什麼錯？蘋果專賣店原本是成功的商業典範，為何傑西潘尼公司以同樣的模式開... ... Read more

$17.99 CAD

9種造成錯誤決斷的思考陷阱40道高勝算的決策技巧讓你戰勝人性弱點，鍛造贏家策略思維★第一本將行為經濟學應用在管理決策的重量級作品★高階經理人、職場工作者、創業家、政策制定者、創意思考人必讀★投資、開拓市場、制定政策……避免決策失誤的最佳指引★強力推薦台大經濟系副教授馮勃翰年度暢銷書《人生路引》作者楊斯棓醫師本書是管理決策最新觀念的精采入門。出乎意料的是，本書讀來也饒富興味。──丹尼爾．康納曼，《快思慢想》作者Netflix曾經向百視達提議併購，但百視達回絕了。如今，百視達破產，Netflix事業一飛衝天，百視達到底犯了什麼錯？蘋果專賣店原本是成功的商業典範，為何傑西潘尼公司以同樣的模式開...
... Read more
The 8 Steps to Strategic Success

Unleashing the Power of Engagement

by Paul Pietersma, Gerben van den Berg ...

All organizations recognise the importance of strategy creation and execution: strategy is the process of developing the corporate future. Unfortunately, it often doesn't generate the required results. This book presents a new 8-step process for creating a strategy that really delivers. For each step, the book describes the key parts of the process, shows how to avoid the potential pitfalls, and ... Read more

$47.99 CAD

All organizations recognise the importance of strategy creation and execution: strategy is the process of developing the corporate future. Unfortunately, it often doesn't generate the required results. This book presents a new 8-step process for creating a strategy that really delivers. For each step, the book describes the key parts of the process, shows how to avoid the potential pitfalls, and
... Read more
Stop Procrastination: Improve Your Health, Wealth and Happiness, 9 Steps to Cure Procrastination

by Geoffrey L. Lefavi ...

Tired of putting things off until the last minute? "Stop Procrastination: Improve Your Health, Wealth and Happiness, 9 Steps to Cure Procrastination" is the ultimate guide to overcoming procrastination and achieving your goals. With step-by-step instructions and real-world examples, this book will help you break free from the cycle of delay and unlock your true potential. Whether you're struggling ... Read more

$4.99 CAD or Free with Kobo Plus

Tired of putting things off until the last minute? "Stop Procrastination: Improve Your Health, Wealth and Happiness, 9 Steps to Cure Procrastination" is the ultimate guide to overcoming procrastination and achieving your goals. With step-by-step instructions and real-world examples, this book will help you break free from the cycle of delay and unlock your true potential. Whether you're struggling
... Read more
Feng Shui and your Office

by Aroon Ajmera ...

Aroon Ajmera, author of the international best seller Feng Shui & your Home shows you how to create an office environment that is supportive, congenial and successful.'This book provides an excellent mix of common sense, Feng Shui basics and humorous cartoons to bring to life the text. If only all offices practised Feng Shui principles! The principles of Feng Shui and the common sense advice given ... Read more

$4.99 CAD or Free with Kobo Plus

Aroon Ajmera, author of the international best seller Feng Shui & your Home shows you how to create an office environment that is supportive, congenial and successful.'This book provides an excellent mix of common sense, Feng Shui basics and humorous cartoons to bring to life the text. If only all offices practised Feng Shui principles! The principles of Feng Shui and the common sense advice given
... Read more
Financial Times Guide to Lean, The

How To Streamline Your Organisation, Engage Employees And Create A Competitive Edge

by Andy Brophy ...

Series series Financial Times Series
Learn how to make your company more efficient, increase customer value with less work and make better use of your organisation’s resources by implementing a Lean management strategy.The Financial Times Guide to Lean is a guide to the tools that are used to implement Lean, showing you how to apply Lean practices fully into your organisation or company.This book offers a comprehensive and objective ... Read more

$23.99 CAD

Learn how to make your company more efficient, increase customer value with less work and make better use of your organisation’s resources by implementing a Lean management strategy.The Financial Times Guide to Lean is a guide to the tools that are used to implement Lean, showing you how to apply Lean practices fully into your organisation or company.This book offers a comprehensive and objective
... Read more
Making Great Strategy

Arguing for Organizational Advantage

by Glenn R. Carroll, Jesper B. Sørensen ...

Making strategy requires undertaking major—often irreversible—decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply the abstract lessons offered by conventional approaches to strategic analysis to their unique contexts.Making ... Read more

$30.99 CAD

Making strategy requires undertaking major—often irreversible—decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply the abstract lessons offered by conventional approaches to strategic analysis to their unique contexts.Making
... Read more
The Leader's Guide to Resilience

by Audrey Tang ...

Series series The Leader's Guide
The Leader’s Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, ... Read more

$17.99 CAD

The Leader’s Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network,
... Read more
Delivering Data Analytics

A Step-By-Step Guide to Driving Adoption of Business Intelligence from Planning to Launch

by Nicholas Kelly ...

The importance of data analytics is well known, but how can you get end users to engage with analytics and business intelligence (BI) when adoption of new technology can be frustratingly slow or may not happen at all?Avoid wasting time on dashboards and reports that no one uses with this practical guide to increasing analytics adoption by focusing on people and process, not technology. Pulling ... Read more

$50.99 CAD

The importance of data analytics is well known, but how can you get end users to engage with analytics and business intelligence (BI) when adoption of new technology can be frustratingly slow or may not happen at all?Avoid wasting time on dashboards and reports that no one uses with this practical guide to increasing analytics adoption by focusing on people and process, not technology. Pulling
... Read more
Creating the Innovation Culture

leveraging visionaries, dissenters, and other useful troublemakers in your organization

by Frances Horibe ...

Creating the Innovation Culture gives managers practical strategies and hands-on advice for encouraging and managing innovation. This may mean actually encouraging dissent, which is the source of innovation, while avoiding too much conflict, which can paralyze a workplace.•Identifies how to encourage dissent and innovation•Illustrates how managers can inadvertently stifle dissent•Explains how to ... Read more

$9.99 CAD or Free with Kobo Plus

Creating the Innovation Culture gives managers practical strategies and hands-on advice for encouraging and managing innovation. This may mean actually encouraging dissent, which is the source of innovation, while avoiding too much conflict, which can paralyze a workplace.•Identifies how to encourage dissent and innovation•Illustrates how managers can inadvertently stifle dissent•Explains how to
... Read more
Process Equipment Malfunctions: Techniques to Identify and Correct Plant Problems

by Norman P. Lieberman ...

A PRACTICAL GUIDE TO TROUBLESHOOTING PROCESS EQUIPMENT MALFUNCTIONSProcess Equipment Malfunctions offers proven techniques for finding and fixing process plant problems and contains details on failure identification. Diagnostic tips, examples, and illustrations help to pinpoint and correct faults in chemical process and petroleum refining equipment. Complex math has been omitted. An essential ... Read more

$117.99 CAD

A PRACTICAL GUIDE TO TROUBLESHOOTING PROCESS EQUIPMENT MALFUNCTIONSProcess Equipment Malfunctions offers proven techniques for finding and fixing process plant problems and contains details on failure identification. Diagnostic tips, examples, and illustrations help to pinpoint and correct faults in chemical process and petroleum refining equipment. Complex math has been omitted. An essential
... Read more
The Experience-Centric Organization

How to Win Through Customer Experience

by Simon David Clatworthy ...

Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers’ experiential journey ... Read more

$47.99 CAD

Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers’ experiential journey
... Read more
From Data to Decisions

A Practical Guide to Implementing Modern Decision Intelligence

by Raissa Gomez ...

From Data to Decisions: Your Friendly Guide to Understanding Modern Decision Intelligenceby Raissa GomezFeeling overwhelmed by the buzz around "data-driven decisions" and "artificial intelligence"? Don't worry, you're not alone! "From Data to Decisions" is your friendly, jargon-free introduction to the exciting world of Decision Intelligence (DI). No prior experience required!Inside, you'll ... Read more

$5.99 CAD or Free with Kobo Plus

From Data to Decisions: Your Friendly Guide to Understanding Modern Decision Intelligenceby Raissa GomezFeeling overwhelmed by the buzz around "data-driven decisions" and "artificial intelligence"? Don't worry, you're not alone! "From Data to Decisions" is your friendly, jargon-free introduction to the exciting world of Decision Intelligence (DI). No prior experience required!Inside, you'll
... Read more
The Three Pillar Model for Business Decisions: Strategy, Law and Ethics

by George Siedel ...

Your friend decides to order a pizza. President Obama decides to authorize the mission that leads to the death of Osama bin Laden. You decide that your business should launch a new product. What do these decisions have in common? They all require using the Three Pillar model of decision making. Our personal, leadership, and business decisions are based on a Law Pillar, a Strategy Pillar, and an ... Read more

$13.99 CAD or Free with Kobo Plus

Your friend decides to order a pizza. President Obama decides to authorize the mission that leads to the death of Osama bin Laden. You decide that your business should launch a new product. What do these decisions have in common? They all require using the Three Pillar model of decision making. Our personal, leadership, and business decisions are based on a Law Pillar, a Strategy Pillar, and an
... Read more
Sales and Marketing the Six Sigma Way

Improve Your Sales Process, Win More of the Right Customers, Lower Your Costs, Boost Your Margins

by Michael J. Webb ...

Quality management. Process mapping. Speed to production. In the past 50 years, a rigorous, measurement-based methodology called Six Sigma has brought production management to previously unimaginable levels of success and sophistication. Top corporations such as Motorola and GE have built their reputations, products, and revenues using this approach. Indeed, Six Sigma has found widespread ... Read more

$13.73 CAD or Free with Kobo Plus

Quality management. Process mapping. Speed to production. In the past 50 years, a rigorous, measurement-based methodology called Six Sigma has brought production management to previously unimaginable levels of success and sophistication. Top corporations such as Motorola and GE have built their reputations, products, and revenues using this approach. Indeed, Six Sigma has found widespread
... Read more
Lectures and Play

A Practical and Fun Guide to Create Extraordinary Higher Education Classroom Experiences

by Dr. Silviana Falcon ...

When most people think of lecture halls and classrooms, thoughts of mind-numbing monologues come to mind.Dr. Silviana Falcon challenges the traditional classroom experience in Lectures and Play by introducing a new method of teaching and inspiring students with unforgettable activities to use in any classroom. If you’re an educator looking for new ways to reach your students and encourage a strong ... Read more

$13.73 CAD or Free with Kobo Plus

When most people think of lecture halls and classrooms, thoughts of mind-numbing monologues come to mind.Dr. Silviana Falcon challenges the traditional classroom experience in Lectures and Play by introducing a new method of teaching and inspiring students with unforgettable activities to use in any classroom. If you’re an educator looking for new ways to reach your students and encourage a strong
... Read more
Barack Obama

14 principes de leadership

by Gilles Vandal ...

Découvrez les leçons de leadership que nous pouvons tirer du parcours de Barack Obama !Peut-on résister au charisme naturel de Barack Obama ? Sa capacité à créer un énorme élan populaire aux Etats-Unis au début de son mandat et les huit années qui ont suivi ont été synonyme d’importants changements pour les Etats-Unis et le reste du monde. Avec de très grandes réussites à la clé : le plan de ... Read more

$29.99 CAD

Découvrez les leçons de leadership que nous pouvons tirer du parcours de Barack Obama !Peut-on résister au charisme naturel de Barack Obama ? Sa capacité à créer un énorme élan populaire aux Etats-Unis au début de son mandat et les huit années qui ont suivi ont été synonyme d’importants changements pour les Etats-Unis et le reste du monde. Avec de très grandes réussites à la clé : le plan de
... Read more
Exceptional Leadership by Design

How Design in Great Organizations Produces Great Leadership

by Global Leadership Initiatives Inc ...

Imagine a world with great leadership. What would that world be like? Would it be a better world or a worse one? Now ratchet great leadership up to exceptional leadership and suddenly we have cause for optimism. But how do we design exceptional leadership, and would we even know it if we saw it? Traditional paradigms of leadership have celebrated decisive top-down control and analytical decision ... Read more

$53.99 CAD

Imagine a world with great leadership. What would that world be like? Would it be a better world or a worse one? Now ratchet great leadership up to exceptional leadership and suddenly we have cause for optimism. But how do we design exceptional leadership, and would we even know it if we saw it? Traditional paradigms of leadership have celebrated decisive top-down control and analytical decision
... Read more
Transforming Newsrooms

Connecting Organizational Culture, Strategy, and Innovation

by Jonathan Groves, Carrie Brown ...

Transforming Newsroomsoffers a practical guide to navigating structural and culture change for news organizations facing economic disruption in today’s rapidly changing media landscape.Even when the need for change is obvious, the best ideas and intentions are often not followed by successful execution. This book offers a road map for understanding the obstacles to change in news organizations and ... Read more

$72.99 CAD

Transforming Newsroomsoffers a practical guide to navigating structural and culture change for news organizations facing economic disruption in today’s rapidly changing media landscape.Even when the need for change is obvious, the best ideas and intentions are often not followed by successful execution. This book offers a road map for understanding the obstacles to change in news organizations and
... Read more
Hiring and Firing (The Brian Tracy Success Library)

by Brian Tracy ...

Hiring and firing are too crucial to get wrong. Eliminate the guesswork in the two most important tasks you face as a manager.Hiring and firing are difficult to get right and potentially costly to get wrong, both for your career and for the business. Hiring & Firing is the indispensable guide you absolutely must have by your side.Business expert Brian Tracy breaks down the simple but powerful ... Read more

$3.99 CAD

Hiring and firing are too crucial to get wrong. Eliminate the guesswork in the two most important tasks you face as a manager.Hiring and firing are difficult to get right and potentially costly to get wrong, both for your career and for the business. Hiring & Firing is the indispensable guide you absolutely must have by your side.Business expert Brian Tracy breaks down the simple but powerful
... Read more
Leadership Defense

Mastering Progressive Discipline and Structuring Terminations

by Paul Falcone ...

Series series The Paul Falcone Workplace Leadership Series
LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLYA quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise.Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance Problems and renowned HR and leadership expert, breaks down the best practices for progressive employee ... Read more

$6.99 CAD

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLYA quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise.Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance Problems and renowned HR and leadership expert, breaks down the best practices for progressive employee
... Read more
高效偷懶：『世界一流工程師』都在用的AI時代思考法

世界一流エンジニアの思考法

by 牛尾剛 ...

Translated by 陳聖傑 ...

Series series 野人家
美國微軟Microsoft高級軟體工程師教你Be Lazy 只做最重要的事➡️➡️讓工作更輕鬆Fail Fast 正確犯錯➡️➡️更早下班！◆找出工作中20％的核心任務，花更少的時間，解決80％的問題！★先思考，再行動，選對方向才能事半功倍★微軟Azure Functions雲端團隊「成為AI時代高薪人才的思考方法」！★重點不是「你做了多少事」，而是「你的工作帶給公司多大影響力」▋進不了矽谷夢幻科技公司，也能學習高薪工程師的高效工作術！作者現任美國微軟高級軟體工程師，身居全球一流雲端團隊的重要角色，但他其實曾經是三流的工程師，不僅笨拙、記憶力差，還診斷出成人ADHD（注意力不足過動症），在轉職到美國高科技企業的路上挫折不斷。因此，他不斷研究「如何提高效率完成自己不擅長的事」，並奇蹟地在44歲進入微軟！不僅獲得更高的年薪，也過上了自己理想中的生活。他從小在日本長大，沒有接受國外教育，在本書中 ... Read more

$13.99 CAD

美國微軟Microsoft高級軟體工程師教你Be Lazy 只做最重要的事➡️➡️讓工作更輕鬆Fail Fast 正確犯錯➡️➡️更早下班！◆找出工作中20％的核心任務，花更少的時間，解決80％的問題！★先思考，再行動，選對方向才能事半功倍★微軟Azure Functions雲端團隊「成為AI時代高薪人才的思考方法」！★重點不是「你做了多少事」，而是「你的工作帶給公司多大影響力」▋進不了矽谷夢幻科技公司，也能學習高薪工程師的高效工作術！作者現任美國微軟高級軟體工程師，身居全球一流雲端團隊的重要角色，但他其實曾經是三流的工程師，不僅笨拙、記憶力差，還診斷出成人ADHD（注意力不足過動症），在轉職到美國高科技企業的路上挫折不斷。因此，他不斷研究「如何提高效率完成自己不擅長的事」，並奇蹟地在44歲進入微軟！不僅獲得更高的年薪，也過上了自己理想中的生活。他從小在日本長大，沒有接受國外教育，在本書中
... Read more

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