Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Effective Hiring

Mastering the Interview, Offer, and Onboarding

by Paul Falcone ...

Series series The Paul Falcone Workplace Leadership Series
PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise.Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership development expert, walks you through the challenges you’ll face during the interviewing, hiring, and ... Read more

$6.99 CAD

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise.Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership development expert, walks you through the challenges you’ll face during the interviewing, hiring, and
... Read more
Your Small Business Boom: Explosive Ideas to Grow Your Business, Make More Money, and Thrive in a Volatile World

by Steven D. Strauss ...

Learn how to thrive in even the most volatile economic climate with smart strategies from USA TODAY’s top small-business columnistToday’s small business owners need all the tools they can get–whether to grow their business and have it take off, or simply to navigate and succeed in tough times. In this engaging, actionable book, USA TODAY’s senior small business columnist Steve Strauss provides you ... Read more

$30.99 CAD

Learn how to thrive in even the most volatile economic climate with smart strategies from USA TODAY’s top small-business columnistToday’s small business owners need all the tools they can get–whether to grow their business and have it take off, or simply to navigate and succeed in tough times. In this engaging, actionable book, USA TODAY’s senior small business columnist Steve Strauss provides you
... Read more
Pig Wrestling

The Brilliantly Simple Way to Solve Any Problem… and Create the Change You Need

by Pete Lindsay, Dr Mark Bawden ...

‘This enjoyable book could bring about profound change’ Professor Steve Peters author of The Chimp ParadoxARE YOU WRESTLING WITH A PIG OF A PROBLEM?Pig Wrestling is a simple story with a powerful message. Read it in under an hour, and you’ll be ready to tackle any type of sticky situation in work or life.Meet a stressed Young Manager, whose teams are at each other’s throats. At his local coffee ... Read more

$12.99 CAD

‘This enjoyable book could bring about profound change’ Professor Steve Peters author of The Chimp ParadoxARE YOU WRESTLING WITH A PIG OF A PROBLEM?Pig Wrestling is a simple story with a powerful message. Read it in under an hour, and you’ll be ready to tackle any type of sticky situation in work or life.Meet a stressed Young Manager, whose teams are at each other’s throats. At his local coffee
... Read more
Six Sigma Software Quality Improvement

by Vic Nanda, Jeffrey Robinson ...

Proven techniques for improving software and process quality with Six SigmaThis practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, ... Read more

$80.19 CAD

Proven techniques for improving software and process quality with Six SigmaThis practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure,
... Read more
Meta-Leadership: How to See What Others Don’t and Make Great Decisions

by Constance Dierickx ...

Learn to avoid common leadership decision-making trapsDespite what you may think, all top leaders make mistakes, simply because they are human. In fact, the more senior and successful they are, the more susceptible they are to making errors—because as confidence increases, hubris often does as well. But, as internationally recognized leadership and decision-making expert Constance Direickx ... Read more

$9.99 CAD or Free with Kobo Plus

Learn to avoid common leadership decision-making trapsDespite what you may think, all top leaders make mistakes, simply because they are human. In fact, the more senior and successful they are, the more susceptible they are to making errors—because as confidence increases, hubris often does as well. But, as internationally recognized leadership and decision-making expert Constance Direickx
... Read more
The Investor's Guidebook to Equities

Equity Pricing, Trading, and Investing

by Stuart R. Veale ...

A concise, yet comprehensive, guidebook to understanding equity investments.This authoritative guide provides all the information that both the professional and individual investor will need to succeed in today’s equity market, including:• The role that equities play in a company's capital structure and in a portfolio• Determining and optimizing a company's weighted average cost of capital• The ... Read more

Was $20.99 CAD Now $14.99 CAD

A concise, yet comprehensive, guidebook to understanding equity investments.This authoritative guide provides all the information that both the professional and individual investor will need to succeed in today’s equity market, including:• The role that equities play in a company's capital structure and in a portfolio• Determining and optimizing a company's weighted average cost of capital• The
... Read more
What Matters Next

A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast

by Kate O'Neill ...

**THINKERS 50 TOP 10 BEST NEW MANAGEMENT BOOKS 2025LONGLISTED FOR THE 2025 PORCHLIGHT BUSINESS BOOK AWARDSINTERNATIONAL BOOK AWARDS FINALISTHarness emerging technologies for business success while putting the human first**In What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast, renowned author and consultant Kate O'Neill delivers a roadmap ... Read more

$23.99 CAD

**THINKERS 50 TOP 10 BEST NEW MANAGEMENT BOOKS 2025LONGLISTED FOR THE 2025 PORCHLIGHT BUSINESS BOOK AWARDSINTERNATIONAL BOOK AWARDS FINALISTHarness emerging technologies for business success while putting the human first**In What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast, renowned author and consultant Kate O'Neill delivers a roadmap
... Read more
Curating Your Life

Ending the Struggle for Work-Life Balance

by Gail Golden ...

Choosing the things you keep in your life and where you focus your energy is doable, and Gail Golden shows you how.Curating your life means selecting those activities that are most important, meaningful, and joyful for you and fiercely focusing your energy on those endeavors. It also means putting a whole bunch of stuff in the back room, to be reconsidered at another time.Curating your life means ... Read more

$23.99 CAD

Choosing the things you keep in your life and where you focus your energy is doable, and Gail Golden shows you how.Curating your life means selecting those activities that are most important, meaningful, and joyful for you and fiercely focusing your energy on those endeavors. It also means putting a whole bunch of stuff in the back room, to be reconsidered at another time.Curating your life means
... Read more
No Boundaries

How to Use Time and Labor Management Technology to Win the Race for Profits and Productivity

by Lisa Disselkamp ...

An essential guide for putting workforce management systems to work for your businessShowing you how to take your business from reactive to proactive and improve performance, No Boundaries provides a vendor-neutral guide on how your company can use workforce management systems to improve productivity and profits. Drawing upon years of experience implementing these systems, author Lisa Disselkamp ... Read more

$35.99 CAD

An essential guide for putting workforce management systems to work for your businessShowing you how to take your business from reactive to proactive and improve performance, No Boundaries provides a vendor-neutral guide on how your company can use workforce management systems to improve productivity and profits. Drawing upon years of experience implementing these systems, author Lisa Disselkamp
... Read more
Flat Army

Creating a Connected and Engaged Organization

by Dan Pontefract ...

Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you'll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach—one that engages and empowers your people. While this isn't a particularly new idea, many leaders, while they may pay lip service to it, don't really understand what it ... Read more

$18.39 CAD or Free with Kobo Plus

Your people are your most valuable asset, and if you want them to excel (and your profits to soar), you'll need to abandon your traditional command-and-control management style and adopt a collaborative, open leadership approach—one that engages and empowers your people. While this isn't a particularly new idea, many leaders, while they may pay lip service to it, don't really understand what it
... Read more
變通思維：劍橋大學、比爾蓋茲、IBM都推崇的四大問題解決工具

The Four Workarounds: Strategies from the World's Scrappiest Organizations for Tackling Complex Problems

by 保羅．薩瓦加（Paulo Savaget） ...

Series series 商戰系列
★2023年《金融時報》夏季最佳商業書★《雜訊》共同作者奧利維．席波尼強力推薦如何靠一手爛牌也能出奇制勝，解決棘手問題？牛津大學應變力研究專家歷時3年，走訪9個國家，從各領域奇葩身上找到最能化解危機、洞察轉圜空間、找到出路的變通思維。比爾蓋茲基金會、IBM、福特、劍橋大學都在用！◤好評推薦◢盧希鵬，台灣科技大學資訊管理系專任特聘教授林長揚，簡報教練、暢銷作家愛瑞克，《內在原力》系列作者、TMBA共同創辦人雷浩斯，價值投資者、財經作家Jenny Wang，JC財經觀點馬克凡 Mark.Ven Chao，《關鍵思維》作者、IMV 品牌執行長袁上雯，皮膚科醫師、《所有的表面，都是功夫》作者提升思考力、職場策略力、尋找商業靈感，培養跨領域創意必讀！在家裡、職場、整個社會中，我們遇到的複雜問題，有時傾盡所有的時間和金錢... ... Read more

$10.99 CAD

★2023年《金融時報》夏季最佳商業書★《雜訊》共同作者奧利維．席波尼強力推薦如何靠一手爛牌也能出奇制勝，解決棘手問題？牛津大學應變力研究專家歷時3年，走訪9個國家，從各領域奇葩身上找到最能化解危機、洞察轉圜空間、找到出路的變通思維。比爾蓋茲基金會、IBM、福特、劍橋大學都在用！◤好評推薦◢盧希鵬，台灣科技大學資訊管理系專任特聘教授林長揚，簡報教練、暢銷作家愛瑞克，《內在原力》系列作者、TMBA共同創辦人雷浩斯，價值投資者、財經作家Jenny Wang，JC財經觀點馬克凡 Mark.Ven Chao，《關鍵思維》作者、IMV 品牌執行長袁上雯，皮膚科醫師、《所有的表面，都是功夫》作者提升思考力、職場策略力、尋找商業靈感，培養跨領域創意必讀！在家裡、職場、整個社會中，我們遇到的複雜問題，有時傾盡所有的時間和金錢...
... Read more
Design for Six Sigma

A Roadmap for Product Development

by Basem S. EI-Haik, Kai Yang ...

The Latest Tools and Guidance Needed to Implement Design for Six Sigma in New Product and Service Development!Hailed as a classic in its first edition, Design for Six Sigma has been fully revised and updated to equip you with everything you need to implement Design for Six Sigma (DFSS) in new product and service development.The Second Edition of this indispensable design tool retains the core of ... Read more

$144.09 CAD

The Latest Tools and Guidance Needed to Implement Design for Six Sigma in New Product and Service Development!Hailed as a classic in its first edition, Design for Six Sigma has been fully revised and updated to equip you with everything you need to implement Design for Six Sigma (DFSS) in new product and service development.The Second Edition of this indispensable design tool retains the core of
... Read more
Everyday AI for Busy Lives

by Everyday AI Studio ...

Everyday AI for Busy Lives is a practical guide to using ChatGPT without hype, overwhelm, or loss of judgment.Most people don't need "AI mastery."They need relief from the small, endless decisions that drain time and energy at home and at work.This book shows how to use ChatGPT as a drafting engine, not a decision-maker.You'll learn a simple, repeatable method - Draft → Decide → Deliver - that ... Read more

$6.99 CAD or Free with Kobo Plus

Everyday AI for Busy Lives is a practical guide to using ChatGPT without hype, overwhelm, or loss of judgment.Most people don't need "AI mastery."They need relief from the small, endless decisions that drain time and energy at home and at work.This book shows how to use ChatGPT as a drafting engine, not a decision-maker.You'll learn a simple, repeatable method - Draft → Decide → Deliver - that
... Read more
The 7 Secrets of Responsive Leadership

Drive Change, Manage Transitions, and Help Any Organization Turn Around

by Jackie Jenkins-Scott ...

Leadership and turnaround expert Jackie Jenkins-Scott shows you how to spot and take advantage of opportunities in any environment.Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills ... Read more

$20.99 CAD

Leadership and turnaround expert Jackie Jenkins-Scott shows you how to spot and take advantage of opportunities in any environment.Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills
... Read more
What Business Should I Start?

7 Steps to Discovering the Ideal Business for You

by Rhonda Abrams ...

Want to start your own business, but aren't sure which one to start? Want to find a business that's right for you—for your interests, skills, and goals—that will also be successful?America's foremost small-business advice guru Rhonda Abrams offers readers seven steps to identifying the right business for them, from determining their entrepreneurial type with the E-Type™ test, to exploring a wide ... Read more

$21.99 CAD

Want to start your own business, but aren't sure which one to start? Want to find a business that's right for you—for your interests, skills, and goals—that will also be successful?America's foremost small-business advice guru Rhonda Abrams offers readers seven steps to identifying the right business for them, from determining their entrepreneurial type with the E-Type™ test, to exploring a wide
... Read more
The Connected Company

by Dave Gray, Thomas Vander Wal ...

With a foreword by Alex Osterwalder.The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their ... Read more

$27.99 CAD

With a foreword by Alex Osterwalder.The future of work is already here.Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their
... Read more
Sustainable 5S

How to Use the Lean Starting Tool to Improve flow, Productivity and Employee Satisfaction

by Thijs Panneman ...

Lean Transformations typically start with 5S, the workplace organization tool with 5 stages that helps a team to reduce waste on the most basic level: the design of the workplace.Although the term 5S is widely used among companies, its full potential is often not understood. This leads to implementations in which 5S does not lead to the measurable results it is capable of bringing.When you follow ... Read more

$0.99 CAD

Lean Transformations typically start with 5S, the workplace organization tool with 5 stages that helps a team to reduce waste on the most basic level: the design of the workplace.Although the term 5S is widely used among companies, its full potential is often not understood. This leads to implementations in which 5S does not lead to the measurable results it is capable of bringing.When you follow
... Read more
Experiencing Design

The Innovator's Journey

by Jeanne Liedtka, Karen Hold, Jessica Eldridge ...

In daylong hackathons, design thinking seems deceptively easy. On the surface, it involves a set of seemingly simple activities such as gathering data, identifying insights, generating ideas, prototyping, and experimentation. But practiced at a superficial level, even great design tools don’t go deep enough to create the shifts in mindset and skillset that are required to achieve transformational ... Read more

$30.99 CAD

In daylong hackathons, design thinking seems deceptively easy. On the surface, it involves a set of seemingly simple activities such as gathering data, identifying insights, generating ideas, prototyping, and experimentation. But practiced at a superficial level, even great design tools don’t go deep enough to create the shifts in mindset and skillset that are required to achieve transformational
... Read more
Building Resilience with Appreciative Inquiry

A Leadership Journey through Hope, Despair, and Forgiveness

by Joan McArthur-Blair, Jeanie Cockell ...

Journey through hope, despair, and forgivenessLeaders cannot predict the complex challenges they are called on to face. Veteran consultants Joan McArthur-Blair and Jeanie Cockell show that Appreciative Inquiry (AI) is an invaluable tool to build resilience.AI is a widely used change approach that emphasizes identifying what's working well in a system. Leaders can use AI to increase their ability ... Read more

$28.99 CAD

Journey through hope, despair, and forgivenessLeaders cannot predict the complex challenges they are called on to face. Veteran consultants Joan McArthur-Blair and Jeanie Cockell show that Appreciative Inquiry (AI) is an invaluable tool to build resilience.AI is a widely used change approach that emphasizes identifying what's working well in a system. Leaders can use AI to increase their ability
... Read more
The Evaluation Society

by Peter Dahler-Larsen ...

Evaluation—whether called by this name, quality assurance, audit, accreditation, or others—is an important social activity. Any organization that "lives in public" must now evaluate its activities, be evaluated by others, or evaluate others. What are the origins of this wave of evaluation? And, what worthwhile results emerge from it?The Evaluation Society argues that if we want to understand many ... Read more

$38.99 CAD

Evaluation—whether called by this name, quality assurance, audit, accreditation, or others—is an important social activity. Any organization that "lives in public" must now evaluate its activities, be evaluated by others, or evaluate others. What are the origins of this wave of evaluation? And, what worthwhile results emerge from it?The Evaluation Society argues that if we want to understand many
... Read more
Orlicky's Material Requirements Planning 3/E

by Carol Ptak, Chad Smith ...

"The definitive reference for the next generation of manufacturing practitioners and leaders." -- From the Foreword by Dave Turbide, CFPIM, CMfgE, CIRM, CSCP"Finally, MRP has been brought into our new age where, in order to fight for increased share and profitability, manufacturers must not only cope with market volatility and supply chain variability, they must embrace it as a competitive weapon. ... Read more

$89.99 CAD

"The definitive reference for the next generation of manufacturing practitioners and leaders." -- From the Foreword by Dave Turbide, CFPIM, CMfgE, CIRM, CSCP"Finally, MRP has been brought into our new age where, in order to fight for increased share and profitability, manufacturers must not only cope with market volatility and supply chain variability, they must embrace it as a competitive weapon.
... Read more
COMO IMPLANTAR ISO 9001:2015 PASO A PASO

Formatos de Procedimientos y Registros para cumplir los Requisitos. Compresión de cada Requisito. Preguntas y Respuestas para Defender la Auditoría Externa. Cuadro de Mando para Mantener Actualizado el Sistema de Gestión.

by Iván Torres Vega ...

El presente libro representa una herramienta completamente práctica a la hora de implantar la norma UNE-EN-ISO 9001:2015 en cualquier tipo de organización. ¿Por qué es el más caro? Porque ofrecemos mucho más que nadie.Contiene un MATERIAL DESCARGABLE ALTAMENTE valioso en el que se encuentran:-Formatos editables de procedimientos de trabajo destinados al cumplimiento de los requisitos de la ... ... Read more

$72.05 CAD or Free with Kobo Plus

El presente libro representa una herramienta completamente práctica a la hora de implantar la norma UNE-EN-ISO 9001:2015 en cualquier tipo de organización. ¿Por qué es el más caro? Porque ofrecemos mucho más que nadie.Contiene un MATERIAL DESCARGABLE ALTAMENTE valioso en el que se encuentran:-Formatos editables de procedimientos de trabajo destinados al cumplimiento de los requisitos de la ...
... Read more
Think to Win: Unleashing the Power of Strategic Thinking

by Paul Butler, John F. Manfredi, Peter Klein ...

The proven plan for making strategic thinking part of any organization’s DNA to drive sustainable growthIn today’s ultra-competitive business world, the difference between success and failure lies in the ability to get every employee to think and behave like a strategist.Think to Win helps business leaders expand strategic thinking out of the purview of “the elite few” and into the company culture ... Read more

$38.99 CAD

The proven plan for making strategic thinking part of any organization’s DNA to drive sustainable growthIn today’s ultra-competitive business world, the difference between success and failure lies in the ability to get every employee to think and behave like a strategist.Think to Win helps business leaders expand strategic thinking out of the purview of “the elite few” and into the company culture
... Read more
Not to Scale

How the Small Becomes Large, the Large Becomes Unthinkable, and the Unthinkable Becomes Possible

by Jamer Hunt ...

From small decisions that paralyze us to big data that knows everything about us, Not to Scale is a thought-provoking guide to navigating the surprising complexities of a networked age when the things that are now shaping experience have no weight or size.The dictionary defines "scale" as a range of numbers, used as a system to measure or compare things. We use this concept in every aspect of our ... Read more

$20.99 CAD

From small decisions that paralyze us to big data that knows everything about us, Not to Scale is a thought-provoking guide to navigating the surprising complexities of a networked age when the things that are now shaping experience have no weight or size.The dictionary defines "scale" as a range of numbers, used as a system to measure or compare things. We use this concept in every aspect of our
... Read more

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