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Best practice eBook Series

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  • ISO/IEC 20000:2011

    a pocket guide

    by Mart Rovers ...
    Series series Best practice
    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 ... Read more

    $37.99 CAD

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  • Prince2 for Beginners : For Certification and Study Guide for Project Management

    by Paul Holdbrook ...
    PRINCE2 (PRojects IN Controlled Environments) is a widely used method for managing projects, particularly in the United Kingdom as well as in other countries. I wrote this book to develop the reader’s working knowledge of all aspects of PRINCE2, with the goal of providing a truly useful self-study manual for the PRINCE2 Foundation qualification. The book is based on the most recent revisions to ... Read more

    $4.99 CAD or Free with Kobo Plus

  • Passing the ITIL foundation excam 2011

    by David Pultorak, Jon E Nelson, Vince Pultorak ...
    Series Book 1 - Best practice
    This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. The content of this book is based on the ITIL® 2011 Edition core guidance and APMGs ITIL Foundation Certificate syllabus edition 2011. Written by globally experienced trainers and reviewed by other professionals ... Read more

    $57.99 CAD

  • The TOGAF® Standard, 10th Edition - A Pocket Guide

    by The Open Group ...
    Series series The open group series
    "This is the official Pocket Guide for the TOGAF® Standard, 10th Edition from The Open Group. Building on over 25 years of development and constant input from The Open Group Architecture Forum's global community of Enterprise Architecture thought leaders, the TOGAF Standard, 10th Edition expands the material available to architecture practitioners to make adoption of best practices easier. With ... Read more

    $33.99 CAD

  • The TOGAF® Standard, 10th Edition — Introduction and Core Concepts

    by The Open Group ...
    Series series The open group series
    This document is the TOGAF Standard - Introduction and Core Concepts. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. This document introduces the standard, including an executive overview of Enterprise Architecture, a description of how the standard is organized, and a summary of core concepts. It also contains the material common to the ... Read more

    $52.99 CAD

  • The TOGAF® Enterprise Architecture Foundation Study Guide

    Preparation for the TOGAF Enterprise Architecture Part 1 Examination

    by Andrew Josey, The Open Group ...
    The TOGAF® Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. The TOGAF Certification Program has enabled more than 100,000 Enterprise Architects and trainers around the globe to demonstrate their proven knowledge of the framework and method. This is the book you need to ... Read more

    $72.99 CAD or Free with Kobo Plus

  • Practical Approach to Large-Scale Agile Development, A

    How HP Transformed LaserJet FutureSmart Firmware

    by Gary Gruver, Mike Young, Pat Fulghum ...
    Series series Agile Software Development Series
    Today, even the largest development organizations are turning to agile methodologies, seeking major productivity and quality improvements. However, large-scale agile development is difficult, and publicly available case studies have been scarce. Now, three agile pioneers at Hewlett-Packard present a candid, start-to-finish insider’s look at how they’ve succeeded with agile in one of the company’s ... Read more

    $33.99 CAD

  • A Practical Guide to Service Management

    Insights from industry experts for uncovering, implementing, and improving service management practices

    by Keith D. Sutherland, Lawrence J. "Butch" Sheets ...
    Develop and improve the service management capabilities of your organization or business with this comprehensive handbookKey FeaturesA complete, pragmatic guide on service management from industry expertsLearn industry best practices and proven strategies to establish and improve a service management capabilityGet hands on with implementing and maintaining a service management capabilityPurchase ... Read more

    $47.99 CAD or Free with Kobo Plus

  • IT Service Management Based on ITIL® 2011 Edition

    by Pierre Bernard ...
    For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on ... Read more

    $64.99 CAD or Free with Kobo Plus

  • Adapting Configuration Management for Agile Teams

    Balancing Sustainability and Speed

    by Mario E. Moreira ...
    Adapting Configuration Management for Agile Teams provides very tangible approaches on how Configuration Management with its practices and infrastructure can be adapted and managed in order to directly benefit agile teams. Written by Mario E. Moreira, author of Software Configuration Management Implementation Roadmap, columnist for CM Crossroads online community and writer for the Agile Journal, ... Read more

    $35.99 CAD

  • IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition

    by Dolf van der Haven ...
    The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services. ... Read more

    $37.99 CAD or Free with Kobo Plus

  • ISO 27001:2022 Information Security Management System Guide

    ISO 27000 ISMS, #1

    by bruce brown ...
    Series Book 1 - ISO 27000 ISMS
    Unlock the Power of ISO 27001:2022 with This Comprehensive GuideAre you struggling to navigate the complexities of the ISO 27001:2022 standard? Look no further! This comprehensive guide, written by renowned cybersecurity expert Bruce Brown, CISSP, CGRC, is your ultimate companion to mastering the world of information security management.While the official ISO 27001:2022 standard provides a concise ... Read more

    $17.99 CAD or Free with Kobo Plus