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"Ce livre est une excellente ressource pour ceux qui découvrent le design conversationnel, mais également une formidable référence pour les experts. Une véritable source de nouvelles idées et approches à intégrer dans notre travail de designers conversationnels."Inge De Bleecker, consultante et experte UX ResearchLa multiplication des interfaces conversationnelles depuis quelques années en a fait ... Read more

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